Johnson County Jail, IA Video Visitation

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Johnson County Jail

Address:
511 S. Capital Street
Iowa City, IA 52244
Phone:
319-356-6025

Remote Video Visitation at Johnson County Jail

Johnson County Jail uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

Register or Log in to your account
Select the facility where the inmate is located and the inmate you wish to visit.
Select the "Video Visit an Inmate" option
Follow the prompts on screen to schedule the visit.

Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
Steps Inmate canteen Visitation:
1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
2. Log in, select your inmate, and select the Video Visit an Inmate option.
3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Johnson County Jail will either approve or deny it.
4. Once approved you will be all set to video visit!
NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Johnson County Jail Inmate Visitation Schedules

511 S. Capital Street
Iowa City, IA 52244
319-356-6025

Inmates can have one on-site 20-minute personal visit per day, on their visiting days... so that means three visits per week.
You need a valid, government issued photo ID and be at least 18 years of age.

ON-SITE PERSONAL VISITS

INMATE'S LAST NAME	DAY	TIMES
Names A to L	MON	1:00-3:00PM 6:00-9:00PM
Names A to L	WED	1:00-3:00PM 6:00-9:00PM
Names A to L	FRI	1:00-3:00PM 6:00-9:00PM
Names M to Z	TUE	1:00-3:00PM 6:00-9:00PM
Names M to Z	THU	1:00-3:00PM 6:00-9:00PM
Names M to Z	SUN	1:00-3:00PM 6:00-9:00PM

Johnson County Jail Inmate off-site Remote Video Visitation Schedules

511 S. Capital Street
Iowa City, IA 52244
319-356-6025

Register and schedule visits with Inmate Canteen
Video visits are $0.39 per minute.
Schedule is subject to change.
No limit on video visits
No visits during counts, meals, lockdowns or shift changes.

OFF-SITE REMOTE VISITS

DAY	TIMES
MON	8:00AM to 8:00PM
TUE	8:00AM to 8:00PM
WED	8:00AM to 8:00PM
THU	8:00AM to 8:00PM
FRI	8:00AM to 8:00PM
SAT	NO VIDEO VISITS
SUN	8:00AM to 8:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Johnson County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Johnson County Jail Inmate Mail Guidelines

Postcards
The Johnson County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Johnson County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Johnson County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Johnson County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244

How Do Inmates in Johnson County Jail Make Phone Calls?

To receive phone calls from inmates in Johnson County, or to assist them in making phone calls to other people, follow these steps:

Johnson County Jail uses the services of Inmate Canteen.
Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
Services for Johnson County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

Register or Log in to your account
Select Iowa, then Johnson County Jail, then the inmate you wish to purchase a phone card or calling time for.
Select the "Purchase Phone Card for an Inmate" option.
Follow the prompts on screen to purchase the phone card for your inmate in Johnson County.

For all the information regarding phone calls with Johnson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Have Remote Video Visits with an Inmate in Johnson County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Johnson County Jail inmate, follow the instructions below:

Register and create an account with your Johnson County inmate using Inmate Canteen.
Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Johnson County Jail.
You can also send and receive secure messages and use them to make and receive phone calls with your Johnson County inmate.
This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Johnson County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Johnson County, visit our full page guide.

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

How to Send a Carepack Commissary Package Directly to an Inmate in Johnson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Johnson County Jail follow these steps:

Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
Select Iowa, then Johnson County Jail, and then the inmate you wish to purchase commissary items for.
Select the "Purchase Commissary Items" option.
Follow the prompts on screen to purchase items for an inmate.
Maximum spend is $125.00.
NOTE: Johnson County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Johnson County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Johnson County.