Johnson County Jail Inmate Phone & Email

Johnson County Jail

Address:
511 S. Capital Street
Iowa City, IA 52244

Phone:

319-356-6025

Inmates in the Johnson County Jail have access to phones from 6:30AM to 10:00PM.

Johnson County Jail allows Inmate Calling Cards to be purchased online at Inmate Canteen

Johnson County Jail uses the services of Inmate Canteen for the purchasing of Phone Calling Cards and receiving calls from an Inmate.

For best results use google chrome as your browser for accessing Inmate Canteen.
Phone card purchases always go to the inmate's account. Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmates account. 
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card.

How does Inmate phone calling work?

  • Register or Log in to your account  << Click there <<
  • Select the facility where the inmate is located and the inmate you wish to purchase a phone card for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card.

Phone card purchases always go to the inmate's account.
Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmate's account.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Johnson County Jail at 319-356-6025 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Go to the official jail website for additional information. 

Johnson County Jail Inmate Mail Guidelines

Postcards
The Johnson County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Johnson County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Johnson County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Johnson County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID (booking #)
Johnson County Jail
PO Box 2540
Iowa City, IA 52244


 

How Do Inmates in Johnson County Jail Make Phone Calls?

To receive phone calls from inmates in Johnson County, or to assist them in making phone calls to other people, follow these steps:

  • Johnson County Jail uses the services of Inmate Canteen.
  • Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
  • Services for Johnson County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select Iowa, then Johnson County Jail, then the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card for your inmate in Johnson County.

For all the information regarding phone calls with Johnson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Have Remote Video Visits with an Inmate in Johnson County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Johnson County Jail inmate, follow the instructions below:

  • Register and create an account with your Johnson County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Johnson County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Johnson County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Johnson County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Johnson County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Johnson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Johnson County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Iowa, then Johnson County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Johnson County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Johnson County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Johnson County.


 

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