Mitchell County Jail Inmate Phone & Email
Mitchell County Jail Inmate Phone Service - Registering and Cost
An inmate in the Mitchell County Jail can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Mitchell County Jail's commissary will sell your inmate a pre-paid calling card from Reliance Telephone that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from Reliance Telephone. Call 800-896-3201 for help setting up your account, or by email at cs@reliancetelephone.com.
When your inmate is booked into Mitchell County Jail, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Mitchell County Jail
Address:
211 S. 6th St.
Osage, IA 50461-1228
Phone:
641-732-4740
Inmate Phone Calling from the Mitchell County Jail
Mitchell County Jail uses the services of Reliance Telephone for receiving phone calls from inmates.
Phone Options:
1. Phone Cards: These are sold in $10, $20, $50, and $100 denominations, can be purchased online by friends and family of inmates. Phone cards can be transferred and used at any jail in the Reliance Telephone network. Additionally, remaining balances from phone cards can be transferred easily to a Reliance Inmate Wallet (texting) account. Costs range from $0.21 - 0.50 per minute.
2. Collect Calls: Prepaying for collect calls is a way for friends and family to receive calls from inmates by funding specific telephone numbers. These calls can be sent directly to a cell phone and/or landline. Costs range from $0.21 - 0.25 per minute.
How does an Inmate make a phone call from Mitchell County Jail?
Once you have created and funded your account with Securus, please allow up to 24 hours to start receiving calls.
Your inmate should be able to dial your number directly and be connected.
You will hear an introduction stating:
1. "You are receiving a call from "inmate Name" from Mitchell County Jail.
2. Then you will hear prompts that will ask you to select a number to accept or block the call.
3. Please listen to the prompts carefully so that you can correctly connect to your inmate.
**If your inmate is using a prepaid calling card, the phone number that should appear on your caller ID is 972-777-9396.
Frequently Asked Questions about Inmate Phone Calls
Can I call an inmate in the Mitchell County Jail?
Can I leave a message for an inmate in the Mitchell County Jail?
Can an inmate in the Mitchell County Jail call me?
Can an inmate in the Mitchell County Jail call their friends?
How much does it cost for an inmate in the Mitchell County Jail to call me?
What times are inmates in the Mitchell County Jail allowed to make phone calls?
How often can inmates in the Mitchell County Jail make phone calls?
What is the inmate telephone service for the Mitchell County Jail?
What are the phone companies that facilitate phone calls with jails and prisons?
Can an inmate text me from the phones in the Mitchell County Jail?
What is the most that an inmate in the Mitchell County Jail can spend on phone calls?
Do I need a credit card to purchase phone credits for an inmate in the Mitchell County Jail?
What is the difference between a phone call and a video call?
Can inmates in the Mitchell County Jail use their cell phone?
Is it illegal for an inmate to use a cell phone in the Mitchell County Jail?
Can I call an inmate in the Mitchell County Jail?
No, you cannot call an inmate in the Mitchell County Jail. You can however call 641-732-4740 or search online, to see if your inmate is in custody.
When an offender is first arrested and is being booked into jail, they are allowed one or two free phone calls to notify friends or family of their situation.
The information for Reliance is located at the top of this page. If that information is missing, it is because the facility recently changed companies. However, you can get updated details by calling 641-732-4740.
Can I leave a message for an inmate in the Mitchell County Jail?
It is rare that a jail (or prison) will accept messages for an inmate. Of all the thousands of jails in the United States there are probably less than one hundred that have a message line. Jails in the state of Minnesota are the one exception.
There are two other exceptions to this rule:
1. The Mitchell County Jail will accept a message if there is a family emergency such as a death in the family. In a case like this the message will be conveyed by a jail chaplain or someone that is very high ranking in leadership. Inmates are already under a lot of stress and emotion, and the staff realizes this. It is for this reason they will be very careful how they pass the message along and being watchful afterwards.
2. Rates and limits vary by jail; call the jail or the provider. It is done in the form of a voicemail from you. To see if the Mitchell County Jail offers that service call Reliance, with additional information found at the top of this page or call the jail at 641-732-4740.
Can an inmate in the Mitchell County Jail call me?
Yes, an inmate in the Mitchell County Jail can call you:
3. The inmate can call you using credits or money that you or someone else purchase from the jail's inmate phone service. This information can be found at the top of this page.
If you can’t find this jail’s phone service - outlined above - it means that they may have recently changed it. Call the jail at 641-732-4740 to get the information you need.
Also, it is becoming standard that when an inmate is booked in jail, they must make a list of a limited number of people that they will allow to visit them and/or make phone calls to. If the Mitchell County Jail requires this, then you will have to be on their list to receive phone calls from your inmate.
Can an inmate in the Mitchell County Jail call their friends?
Yes. If a person is on the inmate’s approved phone contact list and the inmate has funds on their prepaid card or Reliance phone service, there are no restrictions based on whether the person and inmate are related or not.
The only exception to that is if you, as the person who funds their Reliance inmate phone account, puts restrictions on the account, so that the account can only be used to communicate with you and not other people. This allows you and not the Mitchell County Jail to control who the inmate can speak with.
How much does it cost for an inmate in the Mitchell County Jail to call me?
What a call costs depends on the jail’s phone provider, Reliance, and on the type of account you use. Check with Reliance for current rates.
In general, most of these companies are honest and trustworthy. The complete list can be found by scrolling down this page further.
There are independent companies that you can find and purchase phone time from that advertise low per-minute fees. They usually accomplish this by selling you blocks of time that you may never use, or they have exorbitant fees in other areas. Be a smart consumer and study these offers carefully.
What times are inmates in the Mitchell County Jail allowed to make phone calls?
In general, inmates in the Mitchell County Jail can make phone calls between the time when breakfast ends until ‘lights out’ at the end of the evening.
They will not allow phone calls to be made during meals, head counts, lockdowns or during shift changes.
Inmates who are workers (trustees), are on work release or have other responsibilities are also limited to when they can make phone calls, as their schedules take priority over personal time.
Ask the Mitchell County Jail during which hours inmates can make phone calls.
How often can inmates in the Mitchell County Jail make phone calls?
Ask the Mitchell County Jail whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add Reliance phone time.
When and if there are limits, the limits never apply to phone time with their lawyer or legal matters related to their criminal court case.
Rates and limits vary by jail; call the jail or the provider.
What is the inmate telephone service for the Mitchell County Jail?
Information about the Reliance inmate telephone service for this facility can be found at the top of this page. If the information is missing that means that the facility recently changed carriers and has not updated the information. In that case, call the jail at 641-732-4740 to get the answers to your questions.
What are the phone companies that facilitate phone calls with jails and prisons?
Each of these phone companies provide similar services, and it is a very competitive industry due to the size of the market in which their customers are literally ‘captive’ in every sense of the word.
Amtel Phones
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
ICSolutions
Inmate Canteen
Inmate Sales
NCIC
Paytel
Prodigy Solutions
Reliance
Securus
Smart Communications
Tiger
Can an inmate text me from the phones in the Mitchell County Jail?
No. Inmates in the Mitchell County Jail cannot text from the phones, but more and more jails, including this one, are bringing in a Reliance text service for inmates that can work from kiosks and tablets in their units. For more information, check out the email and text page.
What is the most that an inmate in the Mitchell County Jail can spend on phone calls?
Ask the Mitchell County Jail whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add Reliance phone time.
Rates and limits vary by jail; call the jail or the provider.
Do I need a credit card to purchase phone credits for an inmate in the Mitchell County Jail?
Of the dozens of phone companies listed above that do business with the jails and prisons, there are only a few that have a way for you to use cash to purchase phone credits or phone time from them, usually in an ATM machine at check cashing outlets, and only a couple that have a way for you to fund an inmate phone account by mailing them a money order or cashier check.
If you don’t have a credit or debit card from a bank, you can always get a prepaid one at thousands of check cashing locations across the country.
The commissary may fund the inmate’s trust account with postal money orders, negating the need for having a credit or debit card altogether.
Call 641-732-4740 to see if the Mitchell County Jail’s commissary has prepaid phone cards or check out the commissary page.
What is the difference between a phone call and a video call?
A video call is no different than a video visit. It allows both the inmate and their approved contacts to see each other during the conversation. This is becoming the preferred method for inmates and their friends and family members to communicate, as it costs pretty much the same, as visual contact communicates on a different level than just the voice.
Jails and prisons that have the option of video calls and video visits also most likely have handheld tablets for inmate use. This gives the inmate the ability to communicate from their cell or a remote corner of the unit, which adds a level of privacy that a kiosk on the wall does not offer.
To see if Mitchell County Jail offers Reliance video calls, go to the Visitation page for information. If you can’t find it there, it may be because this facility recently changed companies, so you can call the jail at 641-732-4740 for details on how to arrange video calls.
Can inmates in the Mitchell County Jail use their cell phone?
No, they cannot use their cell phone.
Inmates have their cell phones taken from them when they are initially booked into jail and will not get them back until they are released, provided the phone is/was not kept by the arresting agency as evidence in a criminal investigation.
Is it illegal for an inmate to use a cell phone in the Mitchell County Jail?
Cell phones are considered contraband and a security risk to a jail or prison. All communication: Written, spoken or video, other than an inmate’s communication with their lawyer, are monitored by the facility.
If an inmate is caught with a cell phone that has somehow been smuggled into a jail, the inmate will be charged with a crime. It is considered more serious than being caught with drugs, as a cell phone can be used to intimidate potential witnesses, arrange an escape or run a criminal enterprise outside of the jail’s walls.
Can I get in trouble for accepting a call from an inmate using a cell phone in the Mitchell County Jail?
It is unlikely that you can get charged with a crime for communicating with an inmate using a cell phone while incarcerated in the Mitchell County Jail.
That said, if it is found that you knowingly were doing it, you could have your visitation or Reliance phone privileges suspended, or even permanently terminated by the jail.
If you were involved in the smuggling of the phone, that is a criminal offense. It may also be a crime if you were adding ‘minutes’ onto a prepaid phone that you knew was smuggled into the jail and was being used for illegal purposes.
Communicating by Text or Email in Mitchell County Jail
Mitchell County Jail uses the services of Reliance Telephone for emailing/texting to inmates.
Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones. Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls.
Important Tips About Jail Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with Securus to connect with your inmate at Mitchell County Jail by clicking the banner below.
