Address:
115 N Howard Street
Indianola, IA 50125
Phone:
515-690-9220
The Warren County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Warren County Jail is able to accomplish this is with Reliance remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Reliance.
The benefits of video visitation are:
For more information on Reliance video visits and video messages, call the facility at 515-690-9220 or scroll down for a complete section of Frequently Asked Questions and Answers.
Note: This option may not be available for your inmate. When registering, check to see if devices are available.
115 N Howard Street
Indianola, IA 50125
515-690-9220
Schedule Video Visits online with Reliance
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 4:30 PM - 9:30 PM |
| MONDAY | NO VISITS ON SITE |
| TUESDAY | NO VISITS ON SITE |
| WEDNESDAY | NO VISITS ON SITE |
| THURSDAY | 4:30 PM - 9:30 PM |
| FRIDAY | 4:30 PM - 9:30 PM |
| SATURDAY | 4:30 PM - 9:30 PM |
Schedule Remote Video Visit with Reliance
REMOTE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:00 AM - 10:00 PM |
| MONDAY | 9:00 AM - 10:00 PM |
| TUESDAY | 9:00 AM - 10:00 PM |
| WEDNESDAY | 9:00 AM - 10:00 PM |
| THURSDAY | 9:00 AM - 10:00 PM |
| FRIDAY | 9:00 AM - 10:00 PM |
| SATURDAY | 9:00 AM - 10:00 PM |
9:00 AM - 10:00 PM
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Warren County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Warren County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Warren County Jail:
Inmate's Full Name & Inmate ID#
Warren County Jail
115 N Howard Street
Indianola, IA 50125
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To set up your Warren County inmate to make to send and receive texts and emails to you and others, follow these instructions:
For all the information you need in order to send and receive texts and emails from your Warren County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.
To set up your Warren County inmate to make to make phone calls to you and others, follow these instructions:
For all the information you need in order to receive phone calls from your Warren County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.
To set up an account to schedule and visit your Warren County inmate, follow these instructions:
For all the information you need in order to schedule and visit your Warren County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Warren County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Warren County Jail check out our Commissary Instructions Page for Warren County.
To deposit money online for an inmate in Warren County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Warren County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Warren County.
