Middlesex County House of Correction Sending Money

Middlesex County House of Correction

Address:
269 Treble Cove Road
Billerica, MA 01862

Phone:

978-667-1711

Inmate Money Deposit & Commissary Instructions for Middlesex County House of Correction

Middlesex County House of Correction uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Middlesex County House of Correction:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Middlesex County House of Correction inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

Inmate Money Deposit Instructions for Middlesex County House of Correction

There are multiple ways to add money to an inmate's account at Middlesex County House of Correction, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Keefe Commissary Network LLC
10880 Lin Page Place
St. Louis, MO 63132

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Middlesex County House of Correction Commissary Instructions

Middlesex County House of Correction contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Massachusetts.
3. Select Middlesex County House of Correction.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Middlesex County House of Correction staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Middlesex County House of Correction's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

What is the Maximum Amount You Can Add to an Inmate's Account?

All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Middlesex County House of Correction.

What Can You Purchase for an Inmate's Commissary at Middlesex County House of Correction

Middlesex County House of Correction contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Massachusetts.
3. Select Middlesex County House of Correction.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Middlesex County House of Correction staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Middlesex County House of Correction's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Who can Purchase Commissary for Middlesex County House of Correction Inmates?

Anybody can purchase commissary for your inmate as long as there isn't a no-contact order in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from Access Securepak using a credit or debit card, you and your inmate have more options.

Why Do Inmates in Middlesex County House of Correction need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Middlesex County House of Correction allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

This facility does not charge inmates for medical visits, medications or other expenses.

You can find out if this policy has changed by going here, Other Middlesex County House of Correction fees can be determined by going here or calling 978-667-1711.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Middlesex County House of Correction and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Middlesex County House of Correction.

How to Send a Carepack Commissary Package Directly to an Inmate in Middlesex County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Middlesex County House of Correction follow these steps:

  • Select Massachusetts, then select Middlesex County House of Correction, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Middlesex County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Middlesex County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Middlesex County House of Correction check out our Commissary Instructions Page for Middlesex County.


 

How to Send Money to an Inmate in Middlesex County

To send commissary money to an inmate in Middlesex County House of Correction follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Massachusetts, then select Middlesex County House of Correction, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Middlesex County House of Correction.


 

How to Send a Secure Email Message to an Inmate in Middlesex County

To send a secure email message to an inmate in Middlesex County House of Correction follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Massachusetts, then select Middlesex County House of Correction, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Middlesex County House of Correction check out our Secure Messaging Guide for Middlesex County.


 

How an Inmate Makes a Phone Call to You or Others from Middlesex County House of Correction

To set up a phone account so that your inmate can call you from Middlesex County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Middlesex County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Schedule and Visit an Inmate in Middlesex County House of Correction

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Middlesex County House of Correction, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Middlesex County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

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Frequently Asked Questions

How do you deposit money in the Commissary Account of a Middlesex County House of Correction inmate online?
For online deposits Middlesex County House of Correction uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Middlesex County House of Correction, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Middlesex County House of Correction.

Can you deposit money to an inmate directly at Middlesex County House of Correction?
Yes, you can deposit money directly at Middlesex County House of Correction either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 269 Treble Cove Road
Billerica, MA 01862. If you have any questions, call the jail at 978-667-1711. Learn more about how to send money to an inmate in the Middlesex County House of Correction.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Middlesex County House of Correction. Learn more about how to send money to an inmate in the Middlesex County House of Correction.

What is the maximum amount of money I can send to an inmate in Middlesex County House of Correction?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Middlesex County House of Correction by calling 978-667-1711 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Middlesex County House of Correction will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Middlesex County House of Correction.

How much can an inmate spend on commissary products each week?
Middlesex County House of Correction updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 978-667-1711. Learn more about how to send money to an inmate in the Middlesex County House of Correction.

What can an inmate in Middlesex County House of Correction spend his money on?
Inmates in Middlesex County House of Correction can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Middlesex County House of Correction or call the facility at 978-667-1711.

Can I make a deposit into a Middlesex County House of Correction inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Middlesex County House of Correction at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Middlesex County House of Correction.