Pine County Jail Remote Inmate Video Visits

Pine County Jail

Address:
635 Northridge Drive NW – Suite 130
Pine City, MN 55063

Phone:

320-629-8400

Video Calls from an Inmate at the Pine County Jail

Pine County Jail uses the services of Reliance Telephone for video (visit) phone calls and for emailing/texting to inmates.

Note: This option may not be available for your inmate. When registering, check to see if devices are available.

  • Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. 
  • Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones.
  • Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls. 
  • The cost of this is $4.00 per month for rental of the Reliance Tablet Phone + $0.25 per minute for video and voice calls.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pine County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Pine County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pine County Jail follow these steps:

  • Go to JailATM, choose Minnesota, then choose Pine County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Pine County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Pine County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Pine County Jail check out our Commissary Instructions Page for Pine County.


 

How Do You Schedule and Visit an Inmate in Pine County Jail?

To set up an account to schedule and visit your Pine County inmate, follow these instructions:

  • Register and set up a new account with RELIANCE, or log in if you already have an account.
  • Select Pine County Jail, then select your inmate who you will be visiting.
  • Your identity will have to investigated and approved by the Pine County staff.
  • Once approved, you can schedule a visit.

For all the information you need in order to schedule and visit your Pine County inmate, or to assist them in visiting with others, including instructions, fees, cost of each visit, requirements for free visits, tablet rentals that can be used for visits, payment methods and times that your inmate can have a visit, check out our Visit Inmate Page.
NOTE: All of your visits with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Pine County Jail Make Phone Calls?

To set up your Pine County inmate to make to make phone calls to you and others, follow these instructions:

For all the information you need in order to receive phone calls from your Pine County inmate, or to assist them in making calls to others, including instructions, fees, cost of calls, payment methods and times that your inmate can use the phone, check out our Inmate Phone Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when discussing sensitive information about their pending case.


 

How Do Inmates in Pine County Jail Send and Receive Texts and Emails?

To set up your Pine County inmate to make to send and receive texts and emails to you and others, follow these instructions:

For all the information you need in order to send and receive texts and emails from your Pine County inmate, or to assist them in sending and receiving secure messages to and from others, including instructions, fees, cost of each message, tablet rentals, payment methods and times that your inmate can send messages, check out our Text/Email an Inmate Page.
NOTE: All of your communication with your inmate will be monitored and recorded. Use discretion when communicating sensitive information about their pending case.


 

How Do You Send Text or Email Messages to an Inmate in the Pine County Jail?

To send messages to a Pine County inmate follow these instructions:

Since Pine County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Pine County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Pine County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Pine County Jail.
Pay for the JailATM Inmate Messaging Service at Pine County Jail.
- Online,
- Using a Kiosk at Pine County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Pine County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Pine County

To deposit money online for an inmate in Pine County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Pine County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Minnesota, then choose Pine County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Pine County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Pine County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Pine County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Pine County.