Broadwater County Detention Center Remote Inmate Video Visits
Schedule a Video Visit with an Inmate at the Broadwater County Detention Center - Remotely or at the Jail
Visits let people held at Broadwater County Detention Center stay in touch with family and friends while they are in custody.
One way that Broadwater County Detention Center is able to accomplish this is with ncic remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect with their inmate by video, in a joint effort between the facility and ncic.
The benefits of video visitation are:
- Allows the inmates to stay in touch with friends, family and children.
For more information on ncic video visits and video messages, call the facility at 406-266-3441 or scroll down for a complete section of Frequently Asked Questions and Answers.
Broadwater County Detention Center
Address:
519 Broadway
Townsend, MT 59644
Phone:
406-266-3441
Broadwater County Detention Center - Remote Video Visitation with your Inmate
Broadwater County Detention Center uses the services of NCIC for remote video visitation.
In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
Ask Broadwater County Detention Center whether a video visit made at the jail is free.
Costs
NCIC shows the price of a video visit before you confirm it. Rates are set by the provider and can change.
Ask Broadwater County Detention Center whether a video visit made at the jail is free.
How to set up your Video Visit
- Register here.
- Select Broadwater County Detention Center
- Select your inmate.
- Choose your date and time.
Your inmate will be notified by the jail staff of the date and time for the visit. Be logged in and connected to NCIC before the scheduled start time.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
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NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit account.ncic.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
Frequently Asked Questions about Remote Video Visits
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
What is a video visit, and how do they work?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Broadwater County Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
NCIC Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a NCIC video visit.
Who are the companies that facilitate video visits?
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.