Bernalillo County Metropolitan Detention

Search for an Inmate in Bernalillo County

Bernalillo County Metropolitan Detention Information

The Bernalillo County Metropolitan Detention is a 1950 bed jail in the city of Albuquerque, Bernalillo County, New Mexico. Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the New Mexico State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 505-839-8700, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Bernalillo County Metropolitan Detention at 505-839-8700 to get it.

Phone: 505-839-8700

Physical Address:
100 Deputy Dean Miera Drive SW
Albuquerque, NM 87151

Mailing Address (personal mail):
Inmate's Full Name & Inmate #
Metropolitan Detention Center
100 Deputy Dean Miera Dr. SW
Albuquerque, NM 87151

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate #
Metropolitan Detention Center
100 Deputy Dean Miera Dr. SW
Albuquerque, NM 87151

Other Jails and Prisons

How Do You Find Someone in the Bernalillo County Metropolitan Detention?

To search for an inmate in the Bernalillo County Metropolitan Detention, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-839-8700 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Bernalillo County or any other county in New Mexico.

Bernalillo County Metropolitan Detention Inmate Search

The Bernalillo County Metropolitan Detention maintains an average of 1950 offenders in custody on any given day. The Bernalillo County Metropolitan Detention has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Bernalillo County law enforcement agencies arrest and detain approximately 40,480 offenders.

The following charts of Bernalillo County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Bernalillo County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Bernalillo County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Bernalillo County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Bernalillo County Metropolitan Detention

Bernalillo County Metropolitan Detention houses all arrested adults, both male and female, for misdemeanors and felonies, that are arrested within Bernalillo County.

For any concerns regarding an inmate or seeking a loved one who has been arrested, it is staffed around the clock and can be contacted by calling 505-839-8700.

To keep inmates engaged, which lowers incidents and improves the safety of the environment, the charter school provides GED and high school classes, while others may engage in the work program that has them completing work projects around the jail and around the county.

Medical care is available and provided as needed, with medical professionals on call at all times, and mental health professionals provide treatments and counseling as needed.

New upgrades have improved the security of the building and provided access to tablets so that all inmates may access electronic messages, receive photographs, and have video visits with friends and family.

Bernalillo County Metropolitan Detention also ensures that inmates have healthy meals, recreation time, and can call their loved ones through a phone package or tablet and that they are able to access visits. Due to the upgrade to tablets, visits may occur at the convenience of the inmate without the need to schedule in advance.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Bernalillo County Metropolitan Detention?

To find out if someone you know has been recently arrested and booked into the Bernalillo County Metropolitan Detention, call the jail’s booking line at 505-839-8700.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Bernalillo County Metropolitan Detention Booking Roster

What happens during booking in Bernalillo County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Bernalillo County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Bernalillo County Metropolitan Detention?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Bernalillo County and other New Mexico and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Bernalillo County Metropolitan Detention will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Bernalillo County Metropolitan Detention Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Bernalillo County Metropolitan Detention
Inmate Bail and Bonding

To bond someone out of custody from the Metropolitan Detention Center, do it at the Metropolitan Court's in-custody bonding window located in the Customer Service Division during normal business hours Monday through Friday from 8:00 a.m. to 4:30 p.m.  

You will need their name and inmate ID#.  Also bring your ID along with the cash needed.  No change is given so bring an exact amount. You may want to call 505-839-8700 ahead of time for the exact amount needed.
The address for the court is:
401 Lomas Blvd NW
Albuquerque, NM 87102

Phone: 505-841-8151

  • You can also post a bond at the Metroplitan Court's external walk-up Bonding Window, located at the same address as above, but on the south end of the building.  
  • The Bonding Window is open from 3:00-10:30 p.m. Monday through Friday and from 7:00 a.m. to 10:30 p.m. on Saturday and Sunday. 
  • Bring cash to post the bond, a valid state identification card or driver’s license, and the name of the person in custody (and their inmate ID#).  
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Inmate Visitation

How Do You Visit an Inmate in the Bernalillo County Metropolitan Detention? What is the Schedule?

Bernalillo County Metropolitan Detention Remote Video Inmate Visitation Schedule

100 Deputy Dean Miera Drive SW
Albuquerque, NM 87151
505-839-8700

  • Step 1 is to Register to become a visitor online by going to the GTL/Viapath website and creating an account.
  • After you have created an account, email [email protected]. The email should include ALL of the following:
    a. the email address you created your visiting account with.
    b. the first and last name you created your visiting account with.
    c. photographs of the front and back of your valid driver’s license or identification card (the name must match the name on the visiting account and the photo cannot be blurry).
    d. a current photograph of yourself- photo must match the identification submitted.
    e. The names and ages of any minors who will be visiting with your supervision on the account.
    Note: You won't be able to schedule a visit until you send the documents listed above and the account has been verified by Bernalillo County Metropolitan Detention staff.
  • Visits are 30 minutes in length.
  • Each inmate can have two visits per week.

Remote Video Visitation Schedule

DAY TIMES
SUNDAY 8:00AM - 5:30PM
MONDAY 8:00AM - 5:30PM
TUESDAY 8:00AM - 5:30PM
WEDNESDAY 8:00AM - 5:30PM
THURSDAY 8:00AM - 5:30PM
FRIDAY 8:00AM - 5:30PM
SATURDAY 8:00AM - 5:30PM

Bernalillo County Metropolitan Detention uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Bernalillo County Metropolitan Detention
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Bernalillo County Metropolitan Detention.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Bernalillo County Metropolitan Detention?

To visit an inmate in Bernalillo County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Bernalillo County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Bernalillo County Metropolitan Detention:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Bernalillo County follow these steps:
1.  Start by confirming that Bernalillo County Metropolitan Detention's Video Visitation is working correctly by looking up Bernalillo County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Bernalillo County Metropolitan Detention, and then the inmate you wish to communicate with.

Other Bernalillo County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Bernalillo County Metropolitan Detention Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Bernalillo County, can be found on our Visit Inmate Page.

Bernalillo County Metropolitan Detention Phone: 505-839-8700

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Bernalillo County Metropolitan Detention?

Bernalillo County Metropolitan Detention Remote Video Inmate Visitation Schedule

100 Deputy Dean Miera Drive SW
Albuquerque, NM 87151
505-839-8700

  • Step 1 is to Register to become a visitor online by going to the GTL/Viapath website and creating an account.
  • After you have created an account, email [email protected]. The email should include ALL of the following:
    a. the email address you created your visiting account with.
    b. the first and last name you created your visiting account with.
    c. photographs of the front and back of your valid driver’s license or identification card (the name must match the name on the visiting account and the photo cannot be blurry).
    d. a current photograph of yourself- photo must match the identification submitted.
    e. The names and ages of any minors who will be visiting with your supervision on the account.
    Note: You won't be able to schedule a visit until you send the documents listed above and the account has been verified by Bernalillo County Metropolitan Detention staff.
  • Visits are 30 minutes in length.
  • Each inmate can have two visits per week.

Remote Video Visitation Schedule

DAY TIMES
SUNDAY 8:00AM - 5:30PM
MONDAY 8:00AM - 5:30PM
TUESDAY 8:00AM - 5:30PM
WEDNESDAY 8:00AM - 5:30PM
THURSDAY 8:00AM - 5:30PM
FRIDAY 8:00AM - 5:30PM
SATURDAY 8:00AM - 5:30PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Bernalillo County Metropolitan Detention?

There are multiple ways to add money to an inmate's account at Bernalillo County Metropolitan Detention, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Bernalillo County

To send commissary money to an inmate in Bernalillo County Metropolitan Detention follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New Mexico, then select Bernalillo County Metropolitan Detention, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bernalillo County Metropolitan Detention.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Bernalillo County Metropolitan Detention?

How Do You Communicate with an Inmate in the Bernalillo County Metropolitan Detention by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Bernalillo County Metropolitan Detention, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Bernalillo County Metropolitan Detention Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Bernalillo County Metropolitan Detention, and what can I send them?

Postcards

  • No postcards allowed.

Envelopes

  • White envelopes only.
  • Ruled or white paper only.
  • No more than four pages total.
  • One additional envelope enclosed, but can NOT have an adhesive stamp on it. This will count as one of the four pages allowed.
  • Drawings must be made by pencil/colored pencil only. Pictures with water colors, crayon, markers, etc. are unauthorized.
  • Photographs MUST BE photocopied onto plain paper.
  • NO Greeting Cards allowed.
  • NO other things may be enclosed.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Bernalillo County Metropolitan Detention allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Bernalillo County Metropolitan Detention standards will be disposed of. No more than three books may be shipped at any one time.


All mail, newspapers, magazines and books are to be shipped to the Bernalillo County Metropolitan Detention:
Inmate's Full Name & Inmate #
Metropolitan Detention Center
100 Deputy Dean Miera Dr. SW
Albuquerque, NM 87151

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Bernalillo County Metropolitan Detention, and what can I purchase?

Bernalillo County Metropolitan Detention contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New Mexico.
3. Select Bernalillo County Metropolitan Detention.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Bernalillo County Metropolitan Detention staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Bernalillo County Metropolitan Detention's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Bernalillo County

To send commissary money to an inmate in Bernalillo County Metropolitan Detention follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New Mexico, then select Bernalillo County Metropolitan Detention, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bernalillo County Metropolitan Detention.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Bernalillo County Metropolitan Detention using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Bernalillo County Metropolitan Detention contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bernalillo County Metropolitan Detention,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Bernalillo County Metropolitan Detention Inmate by Mail and by Email

To mail or email an inmate in Bernalillo County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Bernalillo County Metropolitan Detention must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Bernalillo County Metropolitan Detention has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bernalillo County Metropolitan Detention,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Bernalillo County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Bernalillo County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Inmate Tablets

Do Inmates in the Bernalillo County Metropolitan Detention have Access to Tablets or Computers?

Bernalillo County Metropolitan Detention allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Bernalillo County Metropolitan Detention, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Bernalillo County Metropolitan Detention.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Bernalillo County Metropolitan Detention Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Bernalillo County Metropolitan Detention charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Bernalillo County Metropolitan Detention

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Bernalillo County Metropolitan Detention inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

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Are there photos of the Bernalillo County Metropolitan Detention? What does it look like?
Other Jails in Bernalillo County

What are the other City and County Jails in Bernalillo County?

Bernalillo County County Jails
Bernalillo County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Bernalillo County?

Bernalillo Valencia Cibola Santa Fe Torrance Sandoval
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This facility, known as "Bernalillo County Metropolitan Detention" is also known as Bernalillo County Jail, (also house inmates from Bailey County, TX and Cibola County, NM), Bernalillo County Jail Metropolitan Detention, Bernalillo County Jail Metropolitan Detention, New Mexico, Bernalillo, Bernalillo Co. Metropolitan Detention.