Quay County Detention Center
Quay County Detention Center
Physical Address
323 West High StreetTucumcari, NM 88401
Jail Phone Number
575-461-4664Quay County Inmate Search and Booking Information
Find someone in custody in Quay County. Call the Quay County jail in Tucumcari and ask booking to confirm the person’s status and booking number. Mention if the arrest happened in another county.
If Tucumcari police made the arrest, ask where the person was delivered if booking cannot match the name. Quay County has published intercounty detention agreements, so establish which agency and jail have the case.
Before you visit or send money: Confirm where the person is held and ask for the booking or inmate number. The county links Inmate Canteen for some services. Check the specific instructions for phone calls, video visits and deposits before paying, since those services may use separate accounts.
Read inmate search answers
Read inmate search answers1. How do I find someone in custody in Quay County?
Call the Quay County jail in Tucumcari and ask booking to confirm the person’s status and booking number. Mention if the arrest happened in another county. Write down the facility, booking or inmate number and the time you confirmed custody. Keep any court case number separate.
↑ Back to the question list2. Who can I call to check a booking?
Contact Quay County Detention Center at 223 West High Street, Tucumcari. Call 575-461-4664. Start with the full name, date of birth, approximate arrest date and the city or agency involved. If you already have a booking number, give that first. Official contact and facility information.
↑ Back to the question list3. What if the person does not show up?
Check spelling, hyphens, both surnames and the name used at arrest. With a recent arrest, ask whether intake is complete. If the jail has no record, ask the arresting agency where the person was taken and call that facility. A missing entry by itself does not establish a release.
↑ Back to the question list4. How can I find out if they went to another jail?
If Tucumcari police made the arrest, ask where the person was delivered if booking cannot match the name. Quay County has published intercounty detention agreements, so establish which agency and jail have the case. Ask when the person arrived or whether they were transferred, and get the receiving jail’s phone number. Call the receiving jail to confirm it accepted the person before arranging a ride, mailing anything or depositing money.
↑ Back to the question list5. Can I see a booking photo or mugshot?
If a booking record has a photo, compare the booking date and identifying details with what you know. If there is no photo, ask the facility’s records office whether photos are available and what request it accepts. A booking record shows an arrest or intake. The court record is where to check how a charge was resolved.
↑ Back to the question list6. How do I check for an active warrant?
Contact the agency or court that may have issued the warrant. Give the person’s full name and the case number if you have it. The New Mexico Courts public case search can help identify a case and its court, but a missing entry or an old jail listing cannot confirm whether a warrant is active.
↑ Back to the question list7. Where can I see the charges and next court date?
Write down the charge names and any case number you find in the booking record. Search New Mexico Courts public case search and call the clerk listed for that case to confirm the hearing time, courthouse and any public access instructions. For local court contacts, see the JailExchange court guide.
↑ Back to the question list8. Who can tell me whether bond was set or when they will be released?
For a local criminal case, confirm the latest release order with the court and ask the housing jail how it processes the order. A payment can still leave a separate hold to resolve, so ask about pickup before driving. Use the JailExchange bail guide for local contacts and procedures.
↑ Back to the question list9. Can I get a release or transfer notification?
Check New Mexico VINE or call 877-551-8463. If you can locate the record, follow the enrollment steps and keep your contact information current. If the service cannot find the person, ask the holding agency about its custody updates and victim notification process.
↑ Back to the question list10. How can I talk to someone in custody?
Ask the confirmed facility which phone service it uses and whether the person needs your number on an approved list. Ask how they can place an outgoing call. If a call is blocked, confirm the facility and account type before buying more credit. Ask counsel how to arrange a confidential legal call.
↑ Back to the question list11. How can I set up a visit?
The county links Inmate Canteen for some services. Check the specific instructions for phone calls, video visits and deposits before paying, since those services may use separate accounts. Ask whether you need an appointment, photo ID, visitor approval or special paperwork to bring a child. Confirm the exact address and visit type before leaving home.
↑ Back to the question list12. Where do I send letters or photographs?
Ask for the personal-mail address and the exact format for the person’s name, ID and return address. Some facilities use a separate mail processor. Ask what photographs, cards or other enclosures they accept before sending anything.
↑ Back to the question list13. How do I send money to the right account?
Use the vendor linked by the confirmed facility. Match the facility name, person and ID before paying. Commissary, phone credit and court bond can go through separate systems. If they have moved, check the new facility’s instructions before using the old account.
↑ Back to the question list14. Who do I contact with an urgent health or safety concern?
Call the facility holding the person and ask for the shift supervisor or medical unit. Give the full name, booking number and the specific concern, including any time-sensitive medication. Staff may be able to take the information even if they cannot discuss treatment with you.
↑ Back to the question list15. How do I search state prison, federal or immigration custody?
The New Mexico Corrections Department offender search covers state prison and supervision records. Check the listed status and location. For federal prison custody use the Federal Bureau of Prisons locator. For a recent federal arrest without a locator result, ask the arresting agency or counsel which facility is holding the person. For immigration detention, use the ICE Online Detainee Locator with the A-number and country of birth, or the name and country of birth. For a tribal arrest or a child’s arrest, ask the arresting agency directly about the correct facility and records process.
↑ Back to the question listQuay County bail and bond: Tucumcari, San Jon and Logan
Arrests in Tucumcari, San Jon, Logan, House and on I-40 go to the Quay County Detention Center, 223 W. High St., Tucumcari, 575-461-4664.
Look a person up through the Quay County Inmate Search.
Before paying, ask the court or jail which release order applies and where payment is accepted.
1. Can I see someone at the Tucumcari jail?
All by video. Use the lobby kiosk Monday through Friday from 11 a.m. to 4 p.m., or log in through Inmate Canteen from home between 11 a.m. and 7 p.m. (Quay County).
2. What is the mailing address for an inmate?
Write the person's first and last name, then P.O. Box 1321, Tucumcari, NM 88401 (detention page).
3. Does Tucumcari post bail amounts by charge?
State rules forbid it (Rule 5-401, part E). For many petty cases a person is freed on a promise at booking, but not for DWI or domestic charges (Rule 6-408).
4. When must the judge rule?
Probable cause within 48 hours if no warrant (Rule 6-203). The judge then has 3 days to set conditions (Rule 5-401).
5. Will a Tucumcari judge ask for cash?
As a last resort, with written reasons. A 10% deposit must be offered before a property or full bond (Rule 5-401). A bondsman may charge only the state-approved rate (NMSA 59A-51-13).
6. Can bond be denied on an I-40 felony?
After the prosecutor files and proves danger at a hearing (constitution, Art. II; Rule 5-409).
7. Where is Tucumcari's court?
You'll find magistrate court at 122 W. Center St. (court list). Felonies are heard by the Tenth Judicial District (NMSA 34-6-1).
8. Does Quay County have its own public defender?
There's no office, so apply at the court (LOPD).
9. What happens with teens and federal arrests?
A teen's case runs under the Children's Code (NMSA 32A-2-13); the four certified centers are all out of county (CYFD). Federal charges go to Albuquerque, 505-348-2000.
10. Who confirms the bond amount?
The jail, 575-461-4664.
Quay County bail contacts
- Jail
- 223 W. High St., Tucumcari; 575-461-4664
- P.O. Box 1321, Tucumcari, NM 88401
- Inmate search
- Quay County Inmate Search
Quay County Detention Center Inmate Visitation
Friends and Family – Visitors hoping to see someone at Quay County Detention Center should not expect a posted schedule on the official Quay County, New Mexico, sheriff pages. Call the facility at 575-461-4664 to ask when friends and family may visit, whether the visit is in person or by video, and to confirm that the person you hope to see is still in custody there. Video or scheduled visits at Quay County Detention Center in Quay County, New Mexico may be set up through NCIC. Call the facility at 575-461-4664 to confirm current video-visit arrangements before you schedule.
Understanding Criminal Court in Quay County
Quay County sits on the eastern plains along Interstate 40, and Tucumcari is the county seat.
The magistrate and district courts are both in Tucumcari.
Quay, Harding and De Baca Counties share the Tenth Judicial District.
1. What happens when someone is arrested in Quay County?
- Quay County Magistrate Court, 122 W. Center St., Tucumcari, NM 88401: (575) 461-1700
- Tenth Judicial District Court, 300 S. Third St., 2nd Floor, Tucumcari: (575) 461-2764
- Tenth Judicial District Attorney, 1110 E. High St., Tucumcari: (575) 461-2075
- Tucumcari Municipal Court: (575) 461-6375
The Quay County Inmate Search can show whether the person was booked. Since I-40 brings many travelers through, a lot of arrests here involve people who live elsewhere. For a warrantless arrest, the 48-hour probable cause review still applies. The magistrate then sets release terms at the first appearance.
↑ Back to the question list
2. What does the Quay County Magistrate Court do?
It decides misdemeanor cases such as DWI, speeding-related offenses, battery and petty theft, with six-person juries available. Felony cases start here before moving up. Tucumcari ordinance cases go to the municipal court.
↑ Back to the question list
3. Can a Quay County judge hold someone without bail?
For felony defendants, yes, but only through a formal process. After the prosecutor's written request, the hearing in district court must start in five days or less. The judge may order detention only when clear and convincing evidence shows no conditions would protect the public.
↑ Back to the question list
4. What steps lead to a felony trial in Quay County?
A grand jury indictment or a preliminary hearing moves the case forward. Someone sitting in jail is entitled to that hearing in 10 days, while someone out on release may wait 60. The Tenth Judicial District Court then arraigns the defendant and sets the case for plea or trial. Highway drug seizures often lead to felony charges here.
↑ Back to the question list
5. Is there a public defender office for Quay County?
The Law Offices of the Public Defender has no listed office in the Tenth District. People apply through the court, and contract lawyers take the cases.
↑ Back to the question list
6. What are the possible sentences, and how are appeals filed?
Felony juries have 12 members. State law ties each felony grade to a set base term, beginning at 18 months and ending at 18 years, with life for capital crimes. Misdemeanors carry up to 364 days. Losing a magistrate case allows an appeal for a new trial in district court within 15 days, and losing a district court case allows an appeal to the New Mexico Court of Appeals within 30 days.
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7. When does a Quay County case become federal?
Large interstate drug or weapons cases may be charged federally in the U.S. District Court for the District of New Mexico, usually in Albuquerque at (505) 348-2000.
↑ Back to the question list
8. How do I search for a Quay County case?
9. Who should I contact to confirm a Quay County hearing?
Call the magistrate court at (575) 461-1700 or the district court at (575) 461-2764. Keep in mind that this guide is not legal advice.
↑ Back to the question list
Inmate Canteen (operated by TurnKey Corrections) allows friends and family members to purchase pre-approved commissary packages, including brand-name snacks, confectionery goods, personal hygiene products, stationery, and apparel kits sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations, ensuring items pass institutional intake without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com and sign in or create a user profile.
- Select Commissary / Store and choose your state and detention center.
- Search for the inmate to unlock the facility's approved product catalog.
- Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. TurnKey Corrections prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Commissary Care Packages, Inmate Canteen provides several other communication, financial, and visitation services:
- Tablets & Chirp Units: Learn how secure handheld devices allow inmates to communicate, read, and message.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Canteen Devices - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging - Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits
Buy Commissary for an Inmate in the Quay County Detention Center
Quay County Detention Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Quay County Detention Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Inmate Canteen.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 575-461-4664 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Quay County Detention Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Inmate Canteen Trust & Phone Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust account or telephone calling balance using a credit or debit card. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medication, snacks, and phone talk time from the facility canteen.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com on your computer or mobile device.
- Click on Deposit Funds and select whether to fund the Trust Account (for commissary) or Phone Account (for talk time).
- Select the state and facility where the inmate is currently housed.
- Search for the inmate to confirm their active housing record matches the facility roster.
- Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk terminal and place their regular weekly commissary order or make outbound phone calls.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Trust & Phone Deposits, Inmate Canteen provides several other communication, financial, and commissary services at participating correctional facilities:
- Commissary & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging & Chirp Texts: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging
Deposit Money for an Inmate in the Quay County Detention Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Quay County Detention Center use Inmate Canteen.
2. If you prefer to use your credit or debit card and deposit money over the phone, unfortunately Inmate Canteen does not accept phone calls, but you can ask questions using the chat box on their home page.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Quay County Detention Center.
4. The Quay County Detention Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Quay County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 575-461-4664.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Quay County Detention Center has a reception desk that may accept cash, money orders or cashier checks. Call 575-461-4664 to find out the specific hours for drop off times.
The Quay County Detention Center in Tucumcari takes inmate mail at its post office box. Address each letter in care of the inmate's first and last name, and add their inmate ID number if you have it. Letters stay on paper and are checked by jail staff before delivery.
Letters, legal mail and publications:
Inmate's Full Name & Inmate ID #
Quay County Detention Center
P.O. Box 1321
Tucumcari, NM 88401
- Money for their account: Use the kiosk in the jail lobby, Monday through Friday from 8 a.m. to 4 p.m., or deposit money online.
- Who sent it: Your full name and mailing address belong in the upper left of each envelope or postcard, because unsigned mail usually goes undelivered.
- Pen color: Blue or black ballpoint only. The Quay County jail rejects felt-tip markers, crayon, colored ink and lipstick.
- Plain envelopes: Don't draw on the envelope or postcard, and don't slip in glitter, confetti or other extras.
- Greeting cards: Allowed only if they are plain and play no music.
- Books, magazines and newspapers: They must be new and shipped directly by the publisher. Send paperbacks only. Very violent, pornographic or obscene books are thrown away, and magazines with profanity, weapons or adult content are confiscated.
- Packages: Family members can't mail boxes. Approved items come from the jail's commissary service.
- Who can't write in: Co-defendants, inmates held elsewhere and anyone under a no-contact order.
- Rule breaking: The jail has a zero-tolerance policy for mail violations. Inmates in Tucumcari receive their mail on weekdays.
Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.
Important: Mobile Networks Block Inmate Calls Without Prepaid Funds
Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund AdvanceConnect
- Go to securustech.online or open the Securus mobile app.
- Select Sign Up and create your account using your 10-digit telephone number and email address.
- Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
- Select AdvanceConnect under calling accounts.
- Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
- Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:
- Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.
Important: Direct Bill Requires Credit Approval and Qualifying Lines
Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.
Step-by-Step Instructions to Set Up a Direct Bill Account
- Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
- Provide your billing name, service address, and qualifying residential or business landline telephone number.
- Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
- Establish your authorized monthly credit limit upon approval.
- When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
- Pay your monthly billing invoice online, by phone, or through the mail.
What the Inmate Needs to Do
The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Information for this service is currently unavailable.
Information for this service is currently unavailable.
- Jail (Main): 575-461-4664
- Police: 575-461-2280
The Quay County Detention Center serves the following cities and towns of Quay County: Logan, Montoya and Tucumcari.