The San Juan County Adult Detention Center is a 633 bed jail in the city of Farmington, San Juan County, New Mexico. You can call them 24 hours a day for inmate information at 505-566-4500.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the New Mexico State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 505-566-4500, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the San Juan County Adult Detention Center at 505-566-4500 to get it.
Phone: 505-566-4500
Physical Address:
871 Andrea Dr.
Farmington, NM 87401
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
Other Jails and Prisons
To search for an inmate in the San Juan County Adult Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-566-4500 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for San Juan County or any other county in New Mexico.
San Juan County Adult Detention Center Inmate Search
The San Juan County Adult Detention Center maintains an average of 633 offenders in custody on any given day. The San Juan County Adult Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year San Juan County law enforcement agencies arrest and detain approximately 13,600 offenders.
The following charts of San Juan County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the San Juan County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in San Juan County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for San Juan County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessAll adults who are arrested in the San Juan County will find themselves housed at the San Juan Adult Detention Center. This facility serves all local law enforcement from local city police to federal agents. Each inmate is treated with respect and fairness, with a focus on maintaining the safety of the community both outside and within the center. While incarcerated at this facility inmates will have access to all necessary medical and mental health care, clothing and bedding, laundry services, treatments for addictions, recreation, and exercise, as well as three healthy meals each day. An online look up allows anyone to determine if their loved one is being held at the facility through this link.
Once it has been determined where an inmate is being housed, the friends and family can offer their support and help to make the experience more effective through mail, accepting phone calls, and making video visits. A work release program is also present at this location, allowing those who are charged with non-violent crimes to retain their outside employment and attend work each day, returning to the facility each evening to serve their sentence. Visits are currently done via video program and may be attended at the facility in the lobby where a kiosk will be available, or from a remote location, such as the visitors home, via online connection.
Both phones and video visits are permitted on a daily basis, with block out hours of 1:30pm-3pm, regular hours beginning at 7am and lasting until 9:30pm.
Inmate Mail: Adult Detention Center 871 Andrea Dr. Farmington, NM 87401
To find out if someone you know has been recently arrested and booked into the San Juan County Adult Detention Center, call the jail’s booking line at 505-566-4500.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
San Juan County Adult Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in San Juan County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in San Juan County and other New Mexico and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the San Juan County Adult Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Bail is what the arrested in San Juan County must pay or do to stay out of jail until the first court appearance.
The agreement to bail acts as a promise that the arrested will return to court for court dates and trial. Bail usually refers to a dollar amount, but bail can also mean something that has to be done, or a condition such as reporting to an officer of the court, a curfew, restraining orders or attending a treatment program.
Bail is usually a significant enough amount of money and/or condition that the person will be negatively impacted and has incentive to return to court and not flee. A flight risk usually means that the person would flee the area, and not necessary that they are going to take an airplane.
If a judge in San Juan County feels that the arrested will return to court for further proceedings, the arrested could be released under a conditional release without needing to pay bail money. This is called Released on Own Recognizance, or ROR.
Conditions for ROR might be to obey all court orders and laws, maintain contact with the lawyer, report changes in residence or have no contact with the victim. Family support will show the court that there are people who will make sure that the defendant makes it to court.
If the judge or bail schedule determines that the defendant would be a danger to the public if they were released, bail can be denied, and the person will be detained in the San Juan County Adult Detention Center until the case is resolved or goes to trial.
Bail can be denied if the defendant did not comply with bail conditions from a previous arrest. Bail is usually denied in cases of violent offenses.
Bail and bond are used interchangeably to mean the same thing but technically, they are different. The bail is the amount to be paid and a bond is a signed document promising payment of the bail amount with certain conditions. Think of a bond as a loan to pay for the bail.
Cash bonds or personal recognizance bonds are recognized in New Mexico, and it is up to the judge to determine which bond will be accepted.
A professional bondsperson makes money, at least 10% of the bond amount by providing you with a “loan” called a bond. The percent that they charge is fixed by the state and cannot be negotiated. The defendant or surety does not get that 10% or more back even if the terms of the bail are met.
Since the bondsperson signed off, to be responsible that you show to court as your surety, they can send a bounty hunter to bring you to court if you flee. A bondsperson does not have to give you a bond if the defendant seems to be too much of a risk.
Ask the bondsperson to explain all the costs: percentage, fees or court fees. There is never a reason to rush through signing the paperwork with a bond company. Make sure that everything told to you is in writing and that you understand what you are signing. Ask questions, and if you feel rushed or don’t understand the contract with the bond company, you might want to call another one.
(There have been phone scams where a bond company calls and informs a person that their family member has been arrested and they ask for financial information. A bondsperson will not call asking for money without involvement of the arrested.)
In 2016, New Mexico voters approved a constitutional amendment to almost completely eliminate the cash bail system. The change was implemented to prevent low-risk offenders from remaining in jail before trial because they could not afford bail.
Since this recent change in law, the San Juan County judges are now able to deny bail in felony cases for the more “dangerous” accused. This in consequence keeps more, but not all people in jail without any option for pre-trial release. The arrested are either released on a personal recognizance bond or held based on a judge’s assessment of the danger they pose to the public. Very few are released on bail.
Cash bonds or personal recognizance bonds are recognized in San Juan County.
Defendants are either released or held based on a judge’s assessment of the danger they pose to the public.
The determination to hold or release a defendant pretrial must be made within 3 days for those being held in a local detention center.
There is no bail, however, your attorney may request a second hearing to determine if a defendant is to be released.
The person posting bail could be a relative or close friend, called a surety, because they are promising and taking responsibility that you will return to court to get their money back. The defendant can also pay bail.
Yes, New Mexico does offer online bail payment. Please contact the jail for specific information on how to pay bail: go to the San Juan County Adult Detention Center for more information about the jails in San Juan County.
If bail was set, refer to the information on payment:
If bail was set, refer to the information on payment:
A cash bond or a personal recognizance (PR) bond are bonds where someone representing the defendant signs paperwork promising to pay the bail amount if the defendant does not show up to court. There is no money due up front however there might be court fees due.
If the defendant does not show up, the full amount of the bail will be due to the court and the people who signed the paperwork will be responsible for paying the court and the court can send the sheriff’s department to arrest you.
Cash bonds and PR bonds are types of unsecured bonds because you are not securing it with any money down. In bond terms, a surety is a person who will be responsible to make sure that you will show to court and will be responsible to pay the bond if the arrested person does not show up. A surety can be family, friend or a bondsperson. Your attorney cannot act as a surety.
The San Juan County Adult Detention Center or court in this jurisdiction can provide you with a list of approved and licensed bond companies, but they cannot recommend a specific company. You are not obligated to use the first company available and can call several companies to compare what kind of bonds that the bondsperson is willing to execute.
The percentage of bail that the bond company can charge is 10% and cannot be negotiated.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the San Juan County Adult Detention Center? What is the Schedule?
871 Andrea Dr.
Farmington, NM 87401
505-566-4500
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | call jail for on-site visit times |
MONDAY | call jail for on-site visit times |
TUESDAY | call jail for on-site visit times |
WEDNESDAY | call jail for on-site visit times |
THURSDAY | call jail for on-site visit times |
FRIDAY | call jail for on-site visit times |
SATURDAY | call jail for on-site visit times |
DAY | TIME |
SUNDAY | 7:00 AM - 9:15PM |
MONDAY | 7:00 AM - 9:15PM |
TUESDAY | 7:00 AM - 9:15PM |
WEDNESDAY | 7:00 AM - 9:15PM |
THURSDAY | 7:00 AM - 9:15PM |
FRIDAY | 7:00 AM - 9:15PM |
SATURDAY | 7:00 AM - 9:15PM |
How it Works with GettingOut
1. Register an account.
2. Select San Juan County Adult Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in San Juan County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, San Juan County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in San Juan County Adult Detention Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in San Juan County follow these steps:
1. Start by confirming that San Juan County Adult Detention Center's Video Visitation is working correctly by looking up San Juan County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select San Juan County Adult Detention Center, and then the inmate you wish to communicate with.
Other San Juan County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the San Juan County Adult Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in San Juan County, can be found on our Visit Inmate Page.
San Juan County Adult Detention Center Phone: 505-566-4500
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the San Juan County Adult Detention Center?
871 Andrea Dr.
Farmington, NM 87401
505-566-4500
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | call jail for on-site visit times |
MONDAY | call jail for on-site visit times |
TUESDAY | call jail for on-site visit times |
WEDNESDAY | call jail for on-site visit times |
THURSDAY | call jail for on-site visit times |
FRIDAY | call jail for on-site visit times |
SATURDAY | call jail for on-site visit times |
DAY | TIME |
SUNDAY | 7:00 AM - 9:15PM |
MONDAY | 7:00 AM - 9:15PM |
TUESDAY | 7:00 AM - 9:15PM |
WEDNESDAY | 7:00 AM - 9:15PM |
THURSDAY | 7:00 AM - 9:15PM |
FRIDAY | 7:00 AM - 9:15PM |
SATURDAY | 7:00 AM - 9:15PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the San Juan County Adult Detention Center?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in San Juan County Adult Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Juan County Adult Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the San Juan County Adult Detention Center?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the San Juan County Adult Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the San Juan County Adult Detention Center, and what can I send them?
Postcards
The San Juan County Adult Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The San Juan County Adult Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The San Juan County Adult Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the San Juan County Adult Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
For inmates receiving mail in the San Juan County Adult Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the San Juan County Adult Detention Center:
Inmate's Full Name & Inmate ID#
San Juan County Adult Detention Center
871 Andrea Dr.
Farmington, NM 87401
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the San Juan County Adult Detention Center, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select New Mexico.
3. Select San Juan County Adult Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by San Juan County Adult Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the San Juan County Adult Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send commissary money to an inmate in San Juan County Adult Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Juan County Adult Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the San Juan County Adult Detention Center using an Online Messaging Service?
San Juan County Adult Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select San Juan County Adult Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in San Juan County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select San Juan County Adult Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for San Juan County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the San Juan County Adult Detention Center have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at San Juan County Adult Detention Center, such as:
- Free services are already available for use on the device at San Juan County Adult Detention Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- San Juan County Adult Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your San Juan County Adult Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Juan County Adult Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-566-4500 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in San Juan County?
What are the other Jails in the Neighboring Counties surrounding San Juan County?
This facility, known as "San Juan County Adult Detention Center" is also known as San Juan County Jail Adult Detention Center, San Juan County Jail Adult Detention Center, New Mexico, San Juan.