Sante Fe County Adult Detention Facility Remote Inmate Video Visits

Schedule a Video Visit with an Inmate at the Sante Fe County Adult Detention Facility - Remotely or at the Jail

The Sante Fe County Adult Detention Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Sante Fe County Adult Detention Facility is able to accomplish this is with Jail ATM remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Jail ATM.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on Jail ATM video visits and video messages, call the facility at 505-471-4941 or scroll down for a complete section of Frequently Asked Questions and Answers.

Sante Fe County Adult Detention Facility

Address:
28 Camino Justicia
Santa Fe, NM 87508
Phone:
505-471-4941

Sante Fe County Adult Detention Facility uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Sante Fe County Adult Detention Facility by going here.

Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Sante Fe County Adult Detention Facility may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Sante Fe County Adult Detention Facility may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Sante Fe County Adult Detention Facility may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Sante Fe County Adult Detention Facility may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

Sante Fe County Adult Detention Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

28 Camino Justicia
Santa Fe, NM 87508
505-471-4941

Schedule Video Visits online with Securus

• On-site Visits are free.
• Visits are 20 minutes.
• Visitation schedule subject to change.
• Immediate Family only - Defined as a spouse, parent, child, grandparent, grandchild, step parent, foster child, father or mother in-law, son or daughter in-law, and brother or sister in-law.
• Inmates on Disciplinary / PHD Status will have one (1) twenty (20) minute visit per week.
• Inmates on Volunteer / Involuntary Status will have three (3) twenty (20) minute visits per week.
• Visitors scheduling an off-site visit for SMU inmates will adhere to the schedule above.
• A maximum of 2 guests are allowed per an on-site video session.
• All items except for the items listed below must be left in vehicle.
   - Identification card or drivers license
   - Keys to your automobile
   - One diaper for each hour of visitation; one blanket no larger than 4ft. by 4ft.; 1 container of baby wipes, one small tube of diaper rash medication; one clear baby bottle.
   - One baby carrier per infant, no strollers or carriers on wheels allowed.
• All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

Sante Fe County Adult Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

• All visits must be scheduled at least 24 hours in advance.
• Visiting hours for Special Management Units will be Monday through Sunday from 8:00am to 5:00pm for off-site visits.
• All others can have uinlimited 20 minute visits per week.
• Remote visits are charged a fee of $5.95 for a 20 minute visit.
• Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

Attorneys have access to their clients during the following times:

7:00 AM - 8:00 AM
9:30 AM - 1:30 PM
3:00 PM - 6:00 PM
7:30 PM - 9:00 PM

• Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
• Attorneys may call 505-471-4941 for questions or appointments.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Sante Fe County Adult Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

JailATM Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a JailATM video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.