Herkimer County Correctional Facility Sending Money

Herkimer County Correctional Facility

Address:
320 North Main Street
Suite 2900
Herkimer, NY 13350-1949

Phone:

(315) 867-1252

Inmate Money Deposit & Commissary Instructions for Herkimer County Correctional Facility

Herkimer County Correctional Facility uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Herkimer County Correctional Facility:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Herkimer County Correctional Facility inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to put money on an inmate's books for Inmate Communications at Herkimer County Correctional Facility

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Herkimer County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Herkimer County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Herkimer County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.

Inmate Money Deposit Instructions for Herkimer County Correctional Facility

There are multiple ways to add money to an inmate's account at Herkimer County Correctional Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Keefe Commissary Network LLC
10880 Lin Page Place
St. Louis, MO 63132

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Herkimer County Correctional Facility Commissary Instructions

Herkimer County Correctional Facility contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New York.
3. Select Herkimer County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Herkimer County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Herkimer County Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

What is the Maximum Amount You Can Add to an Inmate's Account?

All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Herkimer County Correctional Facility.

What Can You Purchase for an Inmate's Commissary at Herkimer County Correctional Facility

Herkimer County Correctional Facility contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New York.
3. Select Herkimer County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Herkimer County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Herkimer County Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Who can Purchase Commissary for Herkimer County Correctional Facility Inmates?

Anybody can purchase commissary for your inmate as long as there isn't a no-contact order in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from Access Securepak using a credit or debit card, you and your inmate have more options.

Why Do Inmates in Herkimer County Correctional Facility need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Herkimer County Correctional Facility allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Herkimer County Correctional Facility at (315) 867-1252 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Herkimer County Correctional Facility fees can be determined by going here or calling (315) 867-1252.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Herkimer County Correctional Facility and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Herkimer County Correctional Facility.

How Do You Communicate with an Inmate in the Herkimer County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Herkimer County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Herkimer County Correctional Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Bail out an Inmate in Herkimer County

To Bail out or Post Bond for an Inmate in Herkimer County Correctional Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Herkimer County Correctional Facility, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Herkimer County Correctional Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Herkimer County Correctional Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Herkimer County Correctional Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Herkimer County Correctional Facility inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Herkimer County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Herkimer County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Herkimer County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Herkimer County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
320 North Main Street
Suite 2900
Herkimer, NY 13350-1949

  • All mail sent to an inmate at the Herkimer County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Herkimer County Correctional Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Herkimer County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Herkimer County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Herkimer County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Herkimer County Correctional Facility?

To visit an inmate in Herkimer County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Herkimer County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Herkimer County Correctional Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Herkimer County follow these steps:
1.  Start by confirming that Herkimer County Correctional Facility's Video Visitation is working correctly by looking up Herkimer County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Herkimer County Correctional Facility, and then the inmate you wish to communicate with.

Other Herkimer County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Herkimer County Correctional Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Herkimer County, can be found on our Visit Inmate Page.

Herkimer County Correctional Facility Phone: (315) 867-1252


 

How to Send a Secure Email Message to an Inmate in Herkimer County

To send a secure email message to an inmate in Herkimer County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Herkimer County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Herkimer County Correctional Facility check out our Secure Messaging Guide for Herkimer County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Herkimer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Herkimer County Correctional Facility follow these steps:

  • Select New York, then select Herkimer County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Herkimer County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Herkimer County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Herkimer County Correctional Facility check out our Commissary Instructions Page for Herkimer County.


 

How to Send Money to an Inmate in Herkimer County

To send commissary money to an inmate in Herkimer County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Herkimer County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Herkimer County Correctional Facility.


 

Frequently Asked Questions

How do you deposit money in the Commissary Account of a Herkimer County Correctional Facility inmate online?
For online deposits Herkimer County Correctional Facility uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Herkimer County Correctional Facility, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility.

Can you deposit money to an inmate directly at Herkimer County Correctional Facility?
Yes, you can deposit money directly at Herkimer County Correctional Facility either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 320 North Main Street
Suite 2900
Herkimer, NY 13350-1949. If you have any questions, call the jail at (315) 867-1252. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Herkimer County Correctional Facility. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility.

What is the maximum amount of money I can send to an inmate in Herkimer County Correctional Facility?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Herkimer County Correctional Facility by calling (315) 867-1252 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Herkimer County Correctional Facility will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility.

How much can an inmate spend on commissary products each week?
Herkimer County Correctional Facility updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at (315) 867-1252. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility.

What can an inmate in Herkimer County Correctional Facility spend his money on?
Inmates in Herkimer County Correctional Facility can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Herkimer County Correctional Facility or call the facility at (315) 867-1252.

Can I make a deposit into a Herkimer County Correctional Facility inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Herkimer County Correctional Facility at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Herkimer County Correctional Facility.