Monroe County Jail Family & Friends Information

SEARCH FOR AN INMATE IN Monroe County Jail

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Monroe County Jail

Monroe County Jail
130 Plymouth Ave. South
Rochester, NY 14614

(585) 753-4055

The Monroe County Jail is the main jail in Monroe County New York. While the police in the cities and towns in Monroe County can arrest and detain offenders, the Monroe County Jail is the facility that is accredited by New York to hold inmates for more than 72 hours.

The Monroe County Jail, located at:
130 Plymouth Ave. South
Rochester, NY 14614 
can be reached 24 hours a day, 365 days a year at (585) 753-4055.

The main reason that people call (585) 753-4055 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Monroe County Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Monroe County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Monroe County Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Monroe County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Monroe County Jail has approximately 20000 bookings, with a daily average of 1000 inmates and maintains control of the facility with a staff of 250.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Monroe County Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Monroe County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the New York Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Monroe County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the New York Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Monroe County Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to use a Tablet to Access Services at Monroe County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Communicate with an Inmate in the Monroe County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Monroe County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Monroe County Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Rent a Tablet for an Inmate in Monroe County Jail

To rent a tablet for an inmate in Monroe County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Monroe County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

For all Monroe County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Send a Secure Email Message to an Inmate in Monroe County

To send a secure email message to an inmate in Monroe County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Monroe County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Monroe County Jail check out our Secure Messaging Guide for Monroe County.


 

How an Inmate Makes a Phone Call to You or Others from Monroe County Jail

To set up a phone account so that your inmate can call you from Monroe County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monroe County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How an Inmate Makes a Phone Call to You or Others from Monroe County Jail

To set up a phone account so that your inmate can call you from Monroe County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monroe County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Monroe County Jail

To send a text or email message to a Monroe County inmate, do the following:

Monroe County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Monroe County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Monroe County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Monroe County information for sending secure messages to an inmate in Monroe County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Schedule and Visit an Inmate in Monroe County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Monroe County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Monroe County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Monroe County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Monroe County Jail follow these steps:

  • Select New York, then select Monroe County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Monroe County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Monroe County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Monroe County Jail check out our Commissary Instructions Page for Monroe County.


 

How to Send Money to an Inmate in Monroe County

To send commissary money to an inmate in Monroe County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Monroe County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Monroe County Jail.


 

Third Party Jail Inmate Services for Monroe County Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Monroe County Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Monroe County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Monroe County Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Monroe County Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Monroe County Jail

STATE COUNTY BEDS
New York Monroe 1,000


PHYSICAL ADDRESS

130 Plymouth Ave. South
Rochester, NY 14614


TELEPHONE NUMBER


FAX

(585) 753-4051

INMATE MAIL

Inmate's First and Last Name
130 Plymouth Ave. South
Rochester, NY 14614


EMAIL

[email protected]

[email protected]


Photos

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Frequently Asked Questions

How many inmates are in the Monroe County Jail in New York?
There are 1000 inmates in the Monroe County Jail in New York. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Monroe County Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Monroe County Jail.

How many people get arrested and booked into the Monroe County Jail in New York every year?
In 2021, a total of 20000 offenders were booked into the Monroe County Jail in New York. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Monroe County Jail.

How many people work at the Monroe County Jail in New York?
The Monroe County Jail maintains a staff of approximately 250. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. New York law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Monroe County Jail in New York have an inmate search or jail roster to see who is in custody?
Yes, the Monroe County Jail in New York has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Monroe County Jail. When you get to this page click on the big green button that reads 'OFFICIAL Monroe County Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at (585) 753-4055 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a New York prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Monroe County Jail in New York?
The Monroe County Jail address and phone number is: 130 Plymouth Ave. South
Rochester, NY 14614. Their phone number is (585) 753-4055. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Monroe County Jail.

Where do I found out all the inmate services at Monroe County Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Monroe County Jail inmate services: Learn more about how to visit an inmate in the Monroe County Jail. Learn more about how to get phone calls from an inmate in the Monroe County Jail. Learn more about how to text/email an inmate in the Monroe County Jail. Learn more about how to send money to an inmate in the Monroe County Jail. Learn more about how to mail an inmate and what's allowed in the Monroe County Jail. Learn more about inmate commissary in the Monroe County Jail.

How do I bail or bond an inmate out of the Monroe County Jail?
Call (585) 753-4055 for the type of bond and any information that is required for a particular individual at Monroe County Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Monroe County Jail.

This facility, known as "Monroe County Jail" is also known as Monroe County Jail , Monroe County Jail , New York, Monroe.