Rikers Island - Anna M. Kross Center Inmate Visitation

Rikers Island - Anna M. Kross Center

Address:
18-18 Hazen Street
East Elmhurt, NY 11370

Phone:

718-546-3550

NYC DOC provides free visitor transportation to and from Rikers at the following locations

NYC DOC provides free visitor transportation to and from Rikers at the following locations:

BUS SCHEDULE

Harlem - East 125th Street,
at 3rd Avenue.

Brooklyn - Jay Street,
between Fulton Street and Willoughby Street.

The typical one-way route time is 45 min for the Harlem stop and 60 min for the Brooklyn stop.
This is subject to changing traffic conditions and therefore times may vary from those provided in the schedule as they expand this service.

Call 311 for information about Rikers Visit Bus service.

Inmate Visitation at Rikers Island - Anna M. Kross Center


TELEVISITING

Televisiting will take place from 8:00am to 2:00pm on Saturday, and 8:00am to 2:00pm on Sunday. Televisiting follows the Department's existing in-person visit schedule, which organizes visit days based on the first letter of the person in custody's last name. Please refer to the Visit Schedule in order to determine which day of the week you may visit your loved one.

VISIT SCHEDULE (changes monthly)

In-person visits will take place Wednesday and Thursday afternoons from 2:00 p.m. to 8:00 p.m.- and Friday mornings from 8:00 a.m. to 2:00 p.m. Visitors need to arrive 1 hour prior to their scheduled visit time. Visits will follow the existing visitor schedule according to the last name of the individual in custody.

Visiting groups may consist of no more than two (2) adults and one (1) child who will sit on one of the adult’s lap; or one (1) adult and two (2) children, at least one of whom is small enough to sit on someone’s lap.

Detainees may receive visits three (3) times per week. Sentenced individuals may receive visits two (2) times per week. All individuals in custody are limited to one (1) visit session per visit day, regardless of the number of visitors in that session.

NYC DOC provides free visitor transportation to and from Rikers at the following locations

NYC DOC provides free visitor transportation to and from Rikers at the following locations:

BUS SCHEDULE

Harlem - East 125th Street,
at 3rd Avenue.

Brooklyn - Jay Street,
between Fulton Street and Willoughby Street.

The typical one-way route time is 45 min for the Harlem stop and 60 min for the Brooklyn stop.
This is subject to changing traffic conditions and therefore times may vary from those provided in the schedule as they expand this service.

Call 311 for information about Rikers Visit Bus service.

Visitation Hours at the Rikers Island - Anna M. Kross Center

TELEVISITING AT Rikers Island - Anna M. Kross Center

Instructions for televisiting can be found on this page:  TELEVISITING PAGE

  • Televisiting will take place from 8:00am to 2:00pm on Saturday, and Sunday.
  • Televisiting follows the Department's existing in-person visit schedule, which organizes visit days based on the first letter of the person in custody's last name.
  • Refer to the Visit Schedule in order to determine which day of the week you may visit your loved one.

Scheduling a Televisit:

  • If you would like to schedule a televisit, you must fill out the Online Televisit Web Form.
    ONLINE TELEVISIT WEB FORM 
    When filling out the form, you will be directed to select three potential dates for your televisit to occur.
  • In order to make sure equal access is afforded to everyone, you are only able to fill out a request form for the upcoming week. Requests for dates beyond the following week will not be fulfilled.
  • IMPORTANT: A visit is not confirmed until you receive a confirmation email at the email address you provided on the televisit request webform. The confirmation email will provide you with the date and time for your visit as well as an access link.
    If you do not receive a confirmation email within 24 hours of the last requested visit date this means that none of the dates you requested were available. 
    In that case, you must resubmit another web form with different dates and times.
  • Online Televisit Web Forms will not be processed on Mondays and Tuesdays, and no confirmation emails will be sent out on those days.

    VISITATION HOURS - ALL FACILITIES

  • Wednesday -Thursday:  In-Person Visits: 2:00 p.m. - 8:00 p.m. 

  • If you do not have a scheduled visit appointment, your walk-in visit may not be honored if you arrive after 6pm.

  • Friday:  In-Person Visits: 8:00 a.m. - 2:00 p.m.

  • If you do not have a scheduled visit appointment, your walk-in visit may not be honored if you arrive after 12pm.

  • Saturday - Sunday:    Televisits: 8:00 a.m. - 2:00 p.m.

    It is strongly suggested that all visitors pre-register for their in-person visits.
    Visitors who do not pre-register, and who do not receive confirmation of their scheduled visit, cannot be guaranteed a visit upon their arrival.
    Visitors who do not pre-register also may not be able to wait inside, due to social distancing space constraints.
    To pre-register for an in-person visit please click here.

All Televisits must be scheduled in advance. Click here to schedule a Televisit.

  • NOTE: the start of visiting hours can be delayed due to unforeseen circumstances.

  • Facility lockdowns may affect regularly scheduled visit hours.

  • There are no visits on Mondays and Tuesdays.

Rikers Island - Anna M. Kross Center VISITATION ONLINE FORM APPLICATION

Rikers Island - Anna M. Kross Center requires visitors to fill out an application prior to your visiting an inmate. The application is actually an online form that schedules your visitation appointment, but all your personal information is collected, including copies of your ID.
Carefully fill out the application. An incomplete form is cause for denial.
Honesty is important. These things will most likely show up on the background check – which if lied about on the form, if one is done, will cause visits to be denied.

AT HOME REMOTE VIDEO VISITATION

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic 
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.

Who is Allowed to Visit an Inmate at the Rikers Island - Anna M. Kross Center?

All visitors 18 years of age and older must present valid current identification that contains a photograph and signature.

A 16-year-old or 17-year-old with valid identification (such as a birth certificate) may accompany a child under the age of 16 if that 16-or 17-year-old is the parent of the child and the inmate being visited is also the parent of the same child. In this case, the 16- or 17-year-old must produce a birth certificate for the child under the age of 16.

In general, anyone 16-years-old or older who can produce a valid government-issued photo ID, can be approved to visit an inmate in this jail, with the following exceptions:

You are on felony parole or probation.

You are on house arrest.

You have open criminal charges for which you are out on bond awaiting court dates.

You have a warrant for your arrest.

There is an order of protection is in place between you and the inmate regardless of which party has the order.

Your government-issued photo ID is illegally altered.

Note: When you register to visit, your ID will be run through a nationwide system and it will alert the staff of any warrants, probation statuses or orders of protections you might have.
If there are warrants you will be arrested. If you are on felony probation you will not be allowed to visit.
*** There are very strict visitation rules that you, the visitor, and the inmate must follow. Should you violate any of these rules, your visits will be suspended, and if they happen more than twice, you will be suspended from visiting for the remainder of the inmate's incarceration. In addition, your inmate may lose all visitation rights with all other visits.

What is the Visitation Dress Code at the Rikers Island - Anna M. Kross Center?

The Rikers Island - Anna M. Kross Center staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Visitors WILL NOT be permitted onto the visit floor of a jail if they are wearing any of the following:

  • Clothing with holes or rips that are located more than three inches above the knee
  • Hooded garments
  • Hats and head coverings (excluding religious head coverings)
  • Clothing identifying a specific gang by name or logo
  • Clothing that makes explicit reference to obscene language, drugs, sex or violence
  • Swimming attire
  • See-through garments 
  • Uniforms 
  • Jewelry (excluding a wedding ring and one religious medal no more than two inches in diameter hung on chain of one quarter-inch or less in diameter and no longer than 24 inches
  • Tops, including dresses, which expose the chest, stomach or back 
  • Shorts, skirts or dresses the hem of which is more than three inches above the knee 
  • Spandex leggings unless covered by tops, shorts, skirts or dresses the hem of which is no more than three inches above the knee 
  • Outer garments including coats, shawls, ponchos, jackets, vests, gloves, or over-boots or overshoes (outer boots or shoes that slip over other shoes) 
  • Visitors must wear undergarments.

Visitors whose attire violates the dress code will be permitted a contact visit if they agree to wear a cover-up garment provided by the Department. Visitors who refuse to wear a cover-up garment provided by the Department will be denied a visit.

Rikers Island - Anna M. Kross Center VISITATION TIPS, RULES AND GUIDELINES

Jail visits that are in person are typically allowed one brief hug at the start and end of the visit. Attempting more than this will get the visit terminated.

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Children must be monitored at all times or jail staff will end the visit early.

Strollers without electronic or GPS features are permitted to be brought into the facilities. If your stroller has electronic or GPS features, there is an area outside of the central visit area where you can secure your stroller. You must bring your own lock and chain in order for you to secure the stroller.

You are permitted to bring two clear plastic baby bottles, one baby blanket, one bib and diapers with you into the facilities.  No glass containers will be permitted.

On the visit floor you will only be permitted to bring 1 blanket, 1 plastic bottle and 1 baby bib. Extra diapers and all other items can be stowed in a locker at the visit waiting area at each facility.

 

Can Inmates Use Tablets in the Rikers Island - Anna M. Kross Center, and Rikers Island and NYC DOC Jails?

To find out if NYC DOC inmates have access to Tablets, check out our Tablet Rental Page.


 

How Inmates in Rikers Island - Anna M. Kross Center, Rikers Island and the entire NYC DOC Jail System Make Phone Calls

To find out how Rikers Island - Anna M. Kross Center makes phone calls, read this information:

  • Inmates in the Rikers Island - Anna M. Kross Center can make 21 minutes worth of domestic calls every three hours, with no call going longer than 15 minutes.
  • Inmates in Segregation get less time, and only once a day maximum.
  • There is a fee if an inmate wants to buy more phone calling time when incarcerated in the NYC DOC.

For all the information on how to buy time, using tablets to make calls, how much it costs and more, check out out Inmate Phone Page.


 

How to Deposit Money in the Account of an NYC DOC Inmate in Rikers Island - Anna M. Kross Center

To deposit money in the commissary account of an NYC DOC inmate, follow these instructions:

  • You can deposit money online using Jpay, Western Union or Moneygram. The money can also be used for bail.
  • You can mail a money order of cashier's check into Rikers Island - Anna M. Kross Center.
  • You can deposit cash into a kiosk that is located in the Vernon C. Bain Center in the Bronx.

For all the information, including links to all of the online deposit methods and addresses fo mailing money orders, check out our Send Money Page.


 

What is the Rikers Island - Anna M. Kross Center?... Where is it Located?... Who is in Jail There? ... How Many Inmates are There?

  • Rikers Island - Anna M. Kross Center is one of twelve jails in the New York City Department of Correction.
  • There are 2388 beds in the facility.
  • There are over 47760 of Bookings every year.
  • It is located on the 19th Floor of the Bellevue Hospital in Manhattan.

For all the information about Rikers Island - Anna M. Kross Center, how to reach an inmate there, how to find out if the inmate is there, or where he went when he was released, check out our Family Info Page.


 

How to Mail, What Can you Mail and What Can't you Mail to an Inmate in Rikers Island - Anna M. Kross Center, or Rikers Island or NYC DOC Inmates

To understand the Mail Policies for Rikers Island - Anna M. Kross Center requires a lot of time and attention as NYC DOC Jails are some of the most permissive in America.

1. Rikers Island - Anna M. Kross Center allows unlimited mail.
2. They allow packages to be sent in to inmates.
3. They allow magazines, newspapers and books to be sent direct from friends and family.
4. They allow clothing, jewelry, art supplies and all kinds of stuff to be sent to inmates.

In short, to fully understand the Rikers Island - Anna M. Kross Center and see the full list of things you can mail to an inmate, check out our Inmate Mail Page.


 

How to Look Up an Inmate in Rikers Island - Anna M. Kross Center, Rikers Island or the NYC DOC Jail System

To look up an inmate in Rikers Island - Anna M. Kross Center or any of the New York City Department of Correction follow these instructions:

1. Proceed to the NYC DOC Inmate Locator Page.
2. Type in the inmate's first name, last name or case and book number.
3. If you just type in the first name or last name, you will see a list of every inmate that uses that name.
4. Select your inmate from that list.

For full instructions on how to interpret the information on the Inmate Search Locator including criminal charges, bail, court dates and more, check out our Mugshots Page.


 

How to Order Commissary for Rikers Island - Anna M. Kross Center, Rikers Island or NYC Jails

Instructions for ordering commissary for Rikers Island - Anna M. Kross Center will soon be announced.
The New York City Department of Correction is rolling out a new commissary system in the Spring of 2022. Inmates will be able to order commissary directly and have it delivered from an outside vendor. Stay tuned for updates.

This jailhouse 'Uber Eats' system will be replacing the current commissary system.

Stay tuned by checking out our Commissary Page for Rikers Island - Anna M. Kross Center


 

How to Bail out an Inmate in Rikers Island - Anna M. Kross Center or any NYC or Rikers Island Jail

To Bail out an inmate in Rikers Island - Anna M. Kross Center or a New York City Jail follow these instructions:

1. You can post bail either online or in person.
2. To post bail online or in person you need the exact name your inmate used when arrested, and their book and case number. You can find this information here.
3. You can use one of multiple payment systems online.... Western Union, Moneygram or Jpay.
4. In person bail payments must be made in Brooklyn, Queens or the Bronx.
5. Personal checks or Money Orders exceeding $1,000 will NOT be accepted for bail.

For the complete information on how to bail out someone from Rikers Island - Anna M. Kross Center or any Rikers island or NYC Jail, check out our Inmate Bail Page.


 

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