Rockland County Correctional Facility is a 298-bed facility based in New City, Rockland County, New York. For inmate information, you can call the facility 24/7 at 845-638-5600.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the New York State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Rockland County Correctional Facility at 845-638-5600 for assistance.
Phone: 845-638-5600
Physical Address:
55 New Hempstead Road
New City, NY 10956
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Securus Digital Mail Center-Facility
Rockland County Jail
PO Box 549
Guilderland, NY 12084
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Rockland County Jail
51 New Hempstead Rd
New City, New York 10956
Other Jails and Prisons
To search for an inmate in the Rockland County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 845-638-5600 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Rockland County Court or any other county court in New York. This information includes future court appearances.
Rockland County Correctional Facility Inmate Search
The Rockland County Correctional Facility maintains an average of 298 offenders in custody on any given day. The Rockland County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Rockland County law enforcement agencies arrest and detain approximately 5,960 offenders.
⇓ Learn more ⇓ Show lessThe Rockland County Sheriff in New City, New York, is both responsible for the law enforcement within the area but also for the 298-bed Rockland County Correctional Facility and all of the inmates housed there. The facility houses both sentenced and pretrial inmates and has spaces for both the male and female inmates as well as juvenile offenders.
Both local offenders as well as state and federal offenders may find themselves houses here while they are awaiting transfer or to complete their sentence. By housing sentenced individuals locally they are better able to remain in contact with their friends or family, and are able to remain part of the community throughout, making the transition of their release easier.
Only those serving under one year and who are over 16 years of age will be housed here for their sentence to be served, others will be transferred. All medical care and healthy meals will be supplied, along with a safe and secure space, and mental health care will be provided.
There are also opportunities to contact loved ones outside of the facility.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID#
Securus Digital Mail Center-Facility
Rockland County Jail
PO Box 549
Guilderland, NY 12084
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID#
Rockland County Jail
51 New Hempstead Rd
New City, New York 10956
After an arrest, the individual is brought to Rockland County Correctional Facility for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Rockland County Correctional Facility:
Booking timeframes vary, ranging from one hour to up to 48 hours. For details on an offender’s bail or bond, call Rockland County Correctional Facility at 845-638-5600.
Once an individual is booked at Rockland County Correctional Facility in New City, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 845-638-5600 for the bail amount.
Bail can be paid through various methods.
For more details on the bail process in Rockland County, New York, visit the Rockland County Correctional Facility Bail Page.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Rockland County Correctional Facility? What is the Schedule?
55 New Hempstead Road
New City, NY 10956
845-638-5600
Each inmate is allowed two visits per week.
GROUP A:
Last names beginning with the following letters:
A, B, C, D, E, F, G
Saturday 8am - 10:30am
Monday 12:30pm - 2pm
Wednesday 8am - 10:30am
Friday 12:30pm - 2pm
GROUP B:
Last names beginning with the following letters:
H, I, J, K, L, M, N
Saturday 12:30pm - 2pm
Monday 8:30am - 10:30am
Wednesday 12:30pm - 2pm
Thursday 8am - 10:30am
GROUP C
Last names beginning with the following letters:
O, P, Q, R, S, T, U, V, W, X, Y, Z
Sunday 8am - 10:30am
Tuesday 12:30pm - 2pm
Thursday 12:30pm - 2pm
Friday 8:30am - 10:30am
GROUP D
Incarcerated persons with the following classification/status:
Protective Custody, Administration Segregation
Friday 7:30am - 8:30am
Afternoon and evening Legal visits for incarcerated individuals are as follows:
3:30pm - 5pm
6:15pm - 7pm
7:30pm - 10pm
Schedule Video Visits online with Securus
ON SITE VISITATION SCHEDULE
DAY | TIME |
SUNDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
MONDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
TUESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
WEDNESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
THURSDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
FRIDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
SATURDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
Schedule Video Visits online with Securus
REMOTE VISITATION SCHEDULE
DAY | TIME |
SUNDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
MONDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
TUESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
WEDNESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
THURSDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
FRIDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
SATURDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
7:00 AM - 10:30 AM
12:30 PM - 2:00 PM
3:30 PM - 5:00 PM
7:00 PM - 10:00 PM
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Rockland County Correctional Facility inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Rockland County Correctional Facility Pricing.
Securus Contact Information.
iphone app
Android app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Rockland County Correctional Facility?
Schedule Video Visits online with Securus
ON SITE VISITATION SCHEDULE
DAY | TIME |
SUNDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
MONDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
TUESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
WEDNESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
THURSDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
FRIDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
SATURDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
Schedule Video Visits online with Securus
REMOTE VISITATION SCHEDULE
DAY | TIME |
SUNDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
MONDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
TUESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
WEDNESDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
THURSDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
FRIDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
SATURDAY | 7:00 AM - 10:30 AM 12:30 PM - 2:00 PM 3:30 PM - 5:00 PM 7:00 PM - 10:00 PM |
7:00 AM - 10:30 AM
12:30 PM - 2:00 PM
3:30 PM - 5:00 PM
7:00 PM - 10:00 PM
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Rockland County Correctional Facility?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Rockland County Correctional Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Rockland County Correctional Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Rockland County Correctional Facility?
To set up a phone account so that your inmate can call you from Rockland County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Rockland County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Rockland County Correctional Facility, and what can I send them?
Postcards
The Rockland County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Rockland County Correctional Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Securus Digital Mail Center-Facility
Rockland County Jail
PO Box 549
Guilderland, NY 12084
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Rockland County Jail
51 New Hempstead Rd
New City, New York 10956
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Rockland County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Rockland County Correctional Facility standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Rockland County Jail
51 New Hempstead Rd
New City, New York 10956
For inmates receiving mail in the Rockland County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Rockland County Correctional Facility:
Inmate's Full Name & Inmate ID#
Securus Digital Mail Center-Facility
Rockland County Jail
PO Box 549
Guilderland, NY 12084
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Rockland County Correctional Facility, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select New York.
3. Select Rockland County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Rockland County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Rockland County Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send commissary money to an inmate in Rockland County Correctional Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Rockland County Correctional Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Rockland County Correctional Facility using an Online Messaging Service?
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
What can your inmate do with digital 'stamps'?
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
To send a text or email message to a Rockland County inmate, do the following:
Rockland County Correctional Facility uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Rockland County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Rockland County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Rockland County information for sending secure messages to an inmate in Rockland County Correctional Facility, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Rockland County Correctional Facility have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
To rent a tablet for an inmate in Rockland County follow these instructions:
For all Rockland County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Rockland County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 845-638-5600 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Rockland County?
This facility, known as "Rockland County Correctional Facility" is also known as Rockland County Jail, Rockland County Jail , Rockland County Jail , New York, Rockland.