Cabarrus County Detention Center COVID-19 Coronavirus Visitation Policy

Cabarrus County Detention Center

Address:
30 Corban Avenue, SE
Concord, NC 28025

Phone:

704-920-3058

New Visitation Policies in Cabarrus County Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Cabarrus County Detention Center in Concord, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 704-920-3058 for updates.

Video Visitation at Cabarrus County Detention Center

At-home and onsite video visitation guidelines for Cabarrus County Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 704-920-3058 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Cabarrus County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Cabarrus County Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Cabarrus County Bail Bond Information

Because Cabarrus County and North Carolina can change their bail bond procedures, it is always best to call either the Cabarrus County Detention Center at 704-920-3058, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Cabarrus County Detention Center or the Cabarrus County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How to Rent a Tablet for an Inmate at the Cabarrus County Detention Center

Cabarrus County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

How Do Visit an Inmate in Cabarrus County Detention Center?

To visit an inmate in Cabarrus County you need to do the following:

Cabarrus County Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Cabarrus County Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Cabarrus County Detention Center
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Cabarrus County Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Cabarrus County inmate, go to our Visit Inmate Page.


 

How to deposit money in an inmate's account in the Cabarrus County Detention Center

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Cabarrus County Detention Center lobby.
  • Call the jail at 704-920-3058 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How to Email an Inmate at Cabarrus County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Cabarrus County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Cabarrus County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cabarrus County Detention Center follow these steps:

  • Go to JailATM, choose North Carolina, then choose Cabarrus County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Cabarrus County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Cabarrus County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cabarrus County Detention Center check out our Commissary Instructions Page for Cabarrus County.


 

How Does an Inmate Make Phone Calls in Cabarrus County Detention Center?

To receive phone calls from an inmate in Cabarrus County follow these instructions:

Cabarrus County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose North Carolina.
  • Choose Cabarrus County Detention Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Cabarrus County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Cabarrus County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Cabarrus County

To deposit money online for an inmate in Cabarrus County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Cabarrus County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Cabarrus County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Cabarrus County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Cabarrus County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Cabarrus County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Cabarrus County.


 

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