Address:
3344 Presson Road
Monroe, NC 28112
Phone:
704-283-3641
You can find information about the Union County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 704-283-3641 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
Because Union County and North Carolina can change their bail bond procedures, it is always best to call either the Union County Jail at 704-283-3641, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Union County Jail or the Union County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Union County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Union County Jail check out our Commissary Instructions Page for Union County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
Using Jail ATM Digital Messaging with an Inmate at Union County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To receive phone calls from inmates in Union County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To visit an inmate in Union County follow these steps:
For full instructions on all the benefits of using IC Solutions to visit a Union County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To deposit money online for an inmate in Union County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Union County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Union County.