Union County Jail is a 264-bed jail in the city of Monroe, Union County, North Carolina. You can contact the facility for inmate information anytime at 704-283-3641.
This jail processes individuals arrested for misdemeanors and felonies. After booking and processing, inmates may be held until they are either bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
The inmate search tool allows you to check the jail's roster and find out who is currently in custody.
Offenders serving less than one year will do their time here, while those sentenced to longer terms will be sent to either the North Carolina State Prison System or the Federal Bureau of Prisons.
This page provides essential information, including the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, email and texting, tablet rentals, bail bonds, and commissary purchases.
Remember to save the inmate's jail ID or booking number for any communication needs. If you cannot locate it online, call Union County Jail at 704-283-3641 for assistance.
Phone: 704-283-3641
Physical Address:
3344 Presson Road
Monroe, NC 28112
Mailing Address (personal mail):
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Other Jails and Prisons
To search for an inmate in the Union County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 704-283-3641 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Union County.
Union County Jail Inmate Search
The Union County Jail maintains an average of 264 offenders in custody on any given day. The Union County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Union County law enforcement agencies arrest and detain approximately 5,280 offenders.
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INTERESTING FACTS about the Union County Jail: Inmates are allowed up to two-15 minute visits a day, and visitation is limited to Thursday through Sunday, 1:00 - 5:00 p.m.The jail is located in Monroe, and is in the metro Charlotte region. This facility does not allow money orders, checks, cash, books, explicit photographs or materials, or food.
Check out the Inmate Search Tool to find out if your loved one is in this jail. Find out their bond and criminal charges, and view their mugshot.
The 264-bed Union County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Union County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 704-283-3641, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Union County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Once arrested, the person is taken to Union County Jail for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Union County Jail include:
Booking can range from an hour to 48 hours depending on the circumstances. To check on an offender’s bond amount, contact Union County Jail at 704-283-3641.
After an arrest, individuals are brought to Union County Jail in Monroe for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 704-283-3641.
Bail payment can be handled through various means.
To learn more about the bail process in Union County, North Carolina, visit the Union County Jail Bail Page.
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How Do You Visit an Inmate in the Union County Jail? What is the Schedule?
3344 Presson Road
Monroe, NC 28112
704-283-3641
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| THURSDAY | 1:00PM - 5:00PM |
| FRIDAY | 1:00PM - 5:00PM |
| SATURDAY | 1:00PM - 5:00PM |
| SUNDAY | 1:00PM - 5:00PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM - 9:30PM |
| MONDAY | 9:00AM - 9:30PM |
| TUESDAY | 9:00AM - 9:30PM |
| WEDNESDAY | 9:00AM - 9:30PM |
| THURSDAY | 9:00AM - 9:30PM |
| FRIDAY | 9:00AM - 9:30PM |
| SATURDAY | 9:00AM - 9:30PM |
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Union County Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Union County Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Union County Jail?
3344 Presson Road
Monroe, NC 28112
704-283-3641
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| THURSDAY | 1:00PM - 5:00PM |
| FRIDAY | 1:00PM - 5:00PM |
| SATURDAY | 1:00PM - 5:00PM |
| SUNDAY | 1:00PM - 5:00PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM - 9:30PM |
| MONDAY | 9:00AM - 9:30PM |
| TUESDAY | 9:00AM - 9:30PM |
| WEDNESDAY | 9:00AM - 9:30PM |
| THURSDAY | 9:00AM - 9:30PM |
| FRIDAY | 9:00AM - 9:30PM |
| SATURDAY | 9:00AM - 9:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Do You Deposit Money for an Inmate in the Union County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Union County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Union County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Union County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Union County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Union County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Union County Jail?
To receive phone calls from inmates in Union County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How do I Mail an Inmate in the Union County Jail, and what can I send them?
Postcards
The Union County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Union County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
No Newspapers, Magazines or Books may be mailed to inmates in the Union County Jail
Postcards
The Union County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Union County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & ID #
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
No Newspapers, Magazines or Books may be mailed to inmates in the Union County Jail
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Union County Jail, and what can I purchase?
Family members and friends can go to their website, order for their inmate and have it delivered directly to Union County Jail.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select North Carolina, then Union County Jail, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: support@jailcanteen.com.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Union County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Union County Jail check out our Commissary Instructions Page for Union County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: support@jailcanteen.com.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Can I Communicate with an Inmate in the Union County Jail using an Online Messaging Service?
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Union County Jail:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Union County Jail North Carolina (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Union County Jail mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Union County Jail North Carolina (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
To receive phone calls from inmates in Union County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Do Inmates in the Union County Jail have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Union County?
This facility, known as "Union County Jail" is also known as Union County Jail , Union County Jail , North Carolina, Union.
The Union County Jail serves the following cities and towns of Union County: Fairview, Hemby Bridge, Indian Trail, Lake Park, Marshville, Marvin, Mineral Springs, Monroe, Oakboro, Stallings, Unionville, Waxhaw, Weddington and Wesley Chapel.
