Mercer County Jail Remote Inmate Video Visits

Search for an Inmate in Mercer County

Mercer County Jail

Address:
4835 State Route 29
Celina, OH 45822

Phone:

419-586-5753

Schedule a Video Visit with an Inmate at the Mercer County Jail - Remotely or at the Jail

The Mercer County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Mercer County Jail is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on video visits, call the facility at 419-586-5753 or scroll down for a complete section of Frequently Asked Questions and Answers.


ON-SITE (at the jail) INMATE VIDEO VISITATION

  • On-site visitation is FREE.
  • Visits are 20 minutes in length.
  • Each day an inmate can get 2 visits, but only 1 visit is allowed per visitor.
  • Inmates are allowed 4 visits in total per week.
  • Visitors are only allowed to visit 2 times per week.
  • Each visit can have 1 adult and 2 minors.
DAY TIME
TUESDAY 8:00-11:00AM
SATURDAY 1:00-4:00PM
SUNDAY 6:00-9:00PM



ON-SITE (at the jail) INMATE VIDEO VISITATION

  • Off-site visitation has a fee.
  • Visits are 20 minutes in length.
  • No limits on number of daily visits for an inmate.
  • No limits on number of daily visits for a visitor.
DAY TIME
MONDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
TUESDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
WEDNESDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
THURSDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
FRIDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
SATURDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM
SUNDAY 8:00-10:50AM
1:00-4:00PM
6:00-10:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Mercer County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How an Inmate Makes a Phone Call to You or Others from Mercer County Jail

To set up a phone account so that your inmate can call you from Mercer County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Mercer County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Mercer County

To send a secure email message to an inmate in Mercer County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Mercer County, by creating an account.
  • Select Ohio, then select Mercer County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Mercer County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Mercer County Jail check out our Secure Messaging Guide for Mercer County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Mercer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Mercer County Jail follow these steps:

  • Go to JailATM, choose Ohio, then choose Mercer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Mercer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Mercer County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Mercer County Jail check out our Commissary Instructions Page for Mercer County.


 

How to Deposit Money Online for an Inmate in Mercer County

To deposit money online for an inmate in Mercer County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Mercer County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Ohio, then choose Mercer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Mercer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Mercer County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Mercer County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Mercer County.


 

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