Muskingum County Juvenile Detention Center Remote Inmate Video Visits

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Muskingum County Juvenile Detention Center

Address:
1860 East Pike
Zanesville, OH 43701
Phone:
740-455-7133

Muskingum County Juvenile Detention Center - Remote Video Visitation with your Inmate

Muskingum County Juvenile Detention Center uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Muskingum County Juvenile Detention Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Muskingum County Juvenile Detention Center Remote Visitation Announcement - January 4, 2023

Inmates at the Muskingum County Juvenile Detention Center, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.

Call 740-455-7133 for remote inmate visitation updates as schedules and policies can change without much advance notice.

Muskingum County Juvenile Detention Center inmates are allowed to have no limit on the number of visits when using the remote video visitation service.

How Do You Communicate with an Inmate in the Muskingum County Juvenile Detention Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Muskingum County Juvenile Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Muskingum County Juvenile Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

 

How Do Inmates in Muskingum County Juvenile Detention Center Make Phone Calls?

To receive phone calls from inmates in Muskingum County, or to assist them in making phone calls to other people, follow these steps:

  • Muskingum County Juvenile Detention Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407. 
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Muskingum County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Muskingum County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Muskingum County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to visit an inmate in Muskingum County Ohio using Video Visitation or visiting an inmate at the jail

To visit an inmate in Muskingum County follow these steps:

  • In addition to visiting inmates at the jail, Muskingum County Juvenile Detention Center uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Muskingum County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Muskingum County Juvenile Detention Center.
  • Then select your Muskingum County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Muskingum County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

 

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