Staff call people in custody AICs, short for adults in custody. The jail can hold up to 292 of them. To search:

1. Open the adults in custody list.
2. Enter a last name in the "Search by name" box. Matches narrow as you type.
3. Look over every close match, since names may be spelled more than one way.
4. Tap the person's name to open their record.
5. Write down the ID number. It goes on letters, and staff find people faster with it.

If the record leaves questions, call the jail at 541-774-6850 and ask staff to fill in the gaps.

• The booking is still underway. Paperwork comes first.
• They were let go already. The jail is crowded, so many people leave early. In 2024 there were 4,290 forced releases among 11,576 bookings, and the average stay was about four days.
• They got a ticket, not a booking. Many low-level arrests end with a citation and a court date.
• They moved. A transfer to a nearby county, a state prison or a federal hold is possible.
• They are a minor. Juvenile detention, not the jail, holds arrested teens.
• A spelling problem. Spelling trips up many searches, so test a nickname or a birth surname.

Still stuck? Call the jail at 541-774-6850. After hours, the non-emergency dispatch line at 541-776-7206 can help direct you.

This county runs one adult jail, in Medford. People arrested near a county line, or wanted on another county's warrant, may sit in a jail next door. Try these:

• Josephine County Jail, 1901 NE F Street, Grants Pass, OR 97526, 541-474-5130
• Klamath County Jail, 3201 Vandenberg Road, Klamath Falls, OR 97603, 541-883-4197
• Douglas County Jail, 1036 SE Douglas Ave, Roseburg, OR 97470, 541-440-4450

Teens are held separately. Look for them through our juvenile detention page or by calling Juvenile Services, 609 W. 10th Street, Medford, OR 97501, 541-774-4800.

The roster gives names and records, without photos. Oregon's booking photo law, HB 3273 (2021), stopped police from handing out mugshots in most cases.

A booking photo can still be released in a few cases. It may go to the pictured person, a victim, either side in the case, or to the public when officers need help finding someone. A conviction from that arrest also opens it up. Reporters may ask the Sheriff's Office at 541-774-6800.

• Federal booking pictures are withheld, except that Marshals staff may share one during a manhunt.
• Photos ICE takes are released only on request, using the ICE records request page.

Oregon's free alert system, VISOR, comes from the Department of Corrections. It tracks people held in Oregon's county jails as well as its prisons. It can notify you by phone, text or email on a release, transfer, escape or death.

• Look people up with part of a name, a state ID or a county ID.
• You can register with or without an account, and it stays confidential.
• Help is open around the clock at 855-691-6246.

Alerts can lag. For a release happening today, call the jail at 541-774-6850 and check the custody list again.

Oregon's default is letting people go on their word to come back (ORS 135.245). Under the presiding judge's standing order, which follows the Chief Justice's statewide release guidelines (ORS 135.233), the jail can free many people charged with minor crimes without a judge. Domestic violence, sex crimes, Measure 11 crimes and Class A felonies mean waiting for a judge.

• A first hearing usually happens at 1:30 p.m. on the following court day, at the Justice Building, 100 S. Oakdale Avenue, Medford, OR 97501, 541-776-7171.
• When a judge sets security, the family posts 10 percent, at least $25 (ORS 135.265).
• Pay at the court on weekdays, 8:00 a.m. to 4:00 p.m. At other times, use the jail lobby kiosk or CorrectPay online.
• Bail bond companies aren't part of Oregon's system.

Our bail page has payment steps, refunds and holds.

Open the person's record on the custody list. If anything is unclear, ask jail staff at 541-774-6850 to read you the charges.

After charges are filed, the court record lists each one. The OJD Records and Calendar Search costs nothing and finds cases by name. Charges can still change. The District Attorney's Office, 815 W. 10th Street, Medford, OR 97501, 541-774-8181, decides what to file.

Oregon groups crimes by class. A Class A misdemeanor can bring 364 days in jail at most. Prison terms run up to 5 years for a Class C felony and up to 20 for Class A.

At arraignment, the judge asks if the person wants a lawyer. If money is tight, they fill out a sworn money form for the court. A $20 application fee applies, but the court can waive it. Lack of money is never a reason to go without counsel.

• Appointed lawyers are paid by the Oregon Public Defense Commission.
• The local Public Defender's Office number on the jail's list is 541-779-5636.
• Under a federal court order, a jailed person who reaches day seven after the first hearing with no lawyer is usually released on conditions.

Families can also hire a private lawyer. Have the person's ID number and case number handy when you call one.

All visits are scheduled ahead on the jail's visit sign-up form. It opens Thursday at 1:00 p.m. and closes Friday at 6:00 p.m. each week. Only approved visitors age 18 and up can book.

• Each person in custody may list up to 10 visitors, and children count toward that number. Only the person in custody can change the list, in writing.
• Each visitor gets one 30-minute visit per weekend. The housing unit sets the time.
• Arrive 15 minutes early, or the visit is cancelled. Every adult needs photo ID.
• Contact visits are not allowed. Expect a search, and dress plainly to meet the dress code.
• No one under 10 may visit. Older children need a parent or legal guardian with papers, and the person in custody must be held or sentenced for 30 days or more.
• People on probation or parole, or held at this jail in the past year, are turned away.

Video visits from home use a computer with a webcam. Create a visitor account on the video visit sign-up site, or call its help line at 866-516-0115. Our visiting guide has more tips.

• Lobby kiosk: cash, at any hour, at 787 West Eighth Street, Medford, OR 97501.
• Reception counter: cash on visiting days, only from someone who just finished a visit with that person.
• By mail: a money order or cashier's check. Write the payee as "Jackson County Jail for" and add the person's full name. Mail it to ATTN: Admin Assistant, 787 W 8th Street, Medford, OR 97501.

Each sender may mail up to $100 a week. Payroll, personal, business and two-party checks are sent back. Don't put a letter in with the money, because it won't be delivered. Questions go to 541-774-6850.

Our money guide explains how accounts work, and the commissary guide explains what the money buys.

Phones in the housing units place collect calls during set hours. To get calls without paying each time, open a prepaid account on the jail's phone account site. Every call is recorded and monitored, so leave case talk for the lawyer.

• People in custody can't receive incoming calls, and staff can't pass along messages.
• To stop calls from someone in the jail, phone 541-774-6872. A block lasts at least one year.
• Tablets carry digital messages. Families can write back online or through the provider's app.

For costs and tips, read the messaging guide and our phone guide.

Personal letters, pictures and drawings go to a scanning center. They are delivered to the person's tablet. Address them exactly like this:

Jackson County Jail, OR
Person's full name, #ID number
P.O. Box 247, Phoenix, MD 21131

• Write your own name and home street address on the outside. Mail with no return address won't be delivered.
• Envelopes can be up to 10 by 13 inches, with at most five photos. No Polaroids, stickers, tape, glue, glitter, perfume or lipstick.
• Never send checks, money orders or lawyer mail to the scanning address. Originals there are destroyed after 60 days.
• Books: brand-new copies shipped by the publisher or Amazon.com, no bigger than 9 by 12 inches, softcover only. Ship them to 787 W 8th Street, Medford, OR 97501.

If mail is turned away, the sender hears in writing within 7 days and has 14 days to ask for a hearing. Mail questions: 541-774-6850, weekdays 8:00 a.m. to 4:00 p.m. Ask jail staff where lawyer mail should go. More mail tips sit in our mail guide.

The jail stores what the person carried in at booking. Jail staff release only keys to other people. Everything else waits for the owner.

• Pick up stored items within 72 hours of release, or the jail treats them as abandoned.
• Clothing, bedding and hygiene supplies are issued by the jail, so families can't drop off clothing, tobacco or hygiene items.
• Account money can be paid out by check only in the first 48 hours. After that, it can be put toward bail.
• When someone moves to prison, extra property does not go along.

Call 541-774-6850 before you come to 787 West Eighth Street, Medford, OR 97501.

Nurses, doctors and mental health workers staff the jail, which also has a dental chair and a contract with a local dentist. Oregon law requires needed medical care even when a person can't pay a fee (ORS 169.150).

If you're worried, call 541-774-6850 and ask for the medical unit. Share the names of any medicines, the doses and the doctor's phone number. If you worry about self-harm or a breakdown, say so on the call. For a life-threatening emergency, dial 911.

Deputies and city officers make warrant arrests. Sheriff's Criminal Records staff keep roughly 1,000 active warrants; call 541-774-6800 or read the Sheriff's warrant page. Fugitive lists: Oregon DOC Most Wanted (tips 877-831-0389), FBI Portland and the Marshals' 15 Most Wanted. A court case search by name can show a skipped hearing. Settling a warrant works best with a lawyer: surrender together at 787 West Eighth Street, Medford, OR 97501, or call the court that issued it. Circuit court: 100 S. Oakdale Avenue, Medford, OR 97501, 541-776-7171.

A person held in jail usually goes to court at 1:30 p.m. the next court day. Later dates are set by the court.

• Pull up the case in the OJD Records and Calendar Search, a no-cost state tool.
• Check the court calendars page, which also streams some hearings.
• Sign up for text reminders once the person is out.
• Call the circuit court at 541-776-7171. City court cases go to Medford Municipal Court at 541-774-2040.

Our court page explains each step of an Oregon case.

Charges filed in federal court are heard in Medford's James A. Redden U.S. Courthouse, 310 West Sixth Street, Suite 201, Medford, OR 97501.

1. A detention hearing comes first. It settles release or custody until trial (18 U.S.C. 3142).
2. Adult men may be housed at the county jail under a Marshals agreement, so check the custody list first.
3. Call the U.S. Marshals Service, 1000 Southwest 3rd Avenue, Room 401, Portland, OR 97204, 503-326-2209, to ask where someone is.
4. Some federal prisoners go to FCI Sheridan, 27072 Ballston Road, Sheridan, OR 97378, 503-843-4442.
5. After sentencing, search the Federal Bureau of Prisons inmate locator by name or register number.

1. A detainer, Form I-247A, is how ICE flags a person it wants.
2. It requests that the jail keep them up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
3. Oregon's sanctuary laws (ORS 181A.820 to 181A.829; HB 3265, 2021) bar police and jails from acting on immigration papers no judge signed. So Oregon jails generally don't hold people on a detainer alone, and they don't share release information for immigration enforcement.
4. If ICE does take the person, call the Medford check-in office, 3715 International Way, Medford, OR 97504, 541-690-8813. It falls under the Seattle Field Office, 12500 Tukwila International Boulevard, Seattle, WA 98168, 206-277-2000.
5. Use an A-number on the ICE Online Detainee Locator, or try a name with the birth country.

A state prison sentence means a transfer out of the county jail. Intake staff assess and classify each person, then assign a prison. The move is not announced ahead of time.

• Look them up by name or SID on the Oregon Offender Search.
• Read about each facility on our Oregon state prisons page.
• Call the Department of Corrections at 503-945-9090 with questions.

VISOR can also send an alert when the person moves.

Teens ages 12 to 17 stay out of the adult jail. A teen who is held goes to juvenile detention. To learn where a teen is, call Juvenile Services, 609 W. 10th Street, Medford, OR 97501, 541-774-4800, weekdays 8:00 a.m. to 5:00 p.m. Youth cases stay private and are handled by the juvenile court in that same building.

The county's population is about 221,795 (Census estimate, July 1, 2025). Arresting agencies include:

• Sheriff's Office, 5179 Crater Lake Highway, Central Point, OR 97502, 541-774-6800. Deputies patrol the rural county and unincorporated White City (substation 541-774-6804). By contract, they also police Shady Cove.
• Non-emergency dispatch (Emergency Communications of Southern Oregon), 400 Pech Rd, Central Point, OR 97502, 541-776-7206.
• Oregon State Police, Central Point Area Command Center, 4500 Rogue Valley Highway, Suite A, Central Point, OR 97502, 541-776-6236.

City police departments:

• Medford (89,946 people): Medford Police Department, 541-774-2250
• Ashland (21,862): Ashland Police Department, 1155 East Main Street, Ashland, OR 97520, records 541-482-5211. Arrests on the Southern Oregon University campus can be checked here too.
• Central Point (19,678): Central Point Police Department, 155 South 2nd Street, Central Point, OR 97502, 541-664-5578
• Eagle Point (10,193): Eagle Point Police Department, 541-826-9171
• Talent (6,701): Talent Police Department, 541-535-1253
• Phoenix (4,600): Phoenix Police Department, 541-535-1113
• Rogue River (2,484): Rogue River Police Department, 541-582-4402
• Gold Hill (1,363): Gold Hill Police Department, 541-855-1525

For Shady Cove (3,096), Jacksonville (3,185) and Butte Falls (448), ask the Sheriff's Office which agency made the arrest. Town figures are Portland State University certified estimates for July 1, 2025.