Address:
101 West 5th Avenue
Eugene, OR 97401
Phone:
541-682-4263
The information below provides you complete instructions regarding the Lane County Jail:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Lane County Jail inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
Lane County Jail staff announced today that deposits for inmates must either be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
101 West 5th Avenue
Eugene, OR 97401
or
Instructions on how inmate deposits can be made online or by telephone can be found by scrolling down this page.
In certain circumstances, cash may still be accepted by jail personnel during 9:00AM and 4:00PM, Monday thru Friday, or when you come to the facility for visitation. Call 541-682-4263 if you have any questions.
Complete information is listed on this page. Failure to follow instructions will result in your payment not being credited properly, or being returned to you.
Lane County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.
Inmate Money Deposit Instructions for Lane County Jail
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Keefe Commissary Network LLC
10880 Lin Page Place
St. Louis, MO 63132
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
Inmate Care Packages
Lane County Jail may have contracted with a third party Commissary care package company that ships predetermined Care Packages of candy and snacks.
These can be ordered by you online and are delivered directly to the inmate. Call 541-682-4263 to confirm if you don't see the information on this page.
What is the Maximum Amount You Can Add to an Inmate's Account?
All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Lane County Jail.
What can an Inmate Purchase through Commissary?
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through this jail's commissary.
The Lane County Jail Commissary Instructions and Information can be found on this page. If you need more information contact the jail by calling 541-682-4263.
Who can Add Money to an Inmate's Account?
Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at Lane County Jail can now receive funds from anywhere in the world.
WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Lane County Jail?
Since inmates are not allowed to possess cash money while in custody in the Lane County Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Medical Copays, Jail Fees and other Inmate Expenses
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the Lane County Jail at 541-682-4263 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Important Tips
Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.
Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.
If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Lane County Jail and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Lane County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lane County Jail inmate's account for communication services, check out our Send Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Lane County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Lane County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Lane County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Lane County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in Lane County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lane County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Lane County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Lane County follow these steps:
1. Start by confirming that Lane County Jail's Video Visitation is working correctly by looking up Lane County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.
Other Lane County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Lane County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lane County, can be found on our Visit Inmate Page.
Lane County Jail Phone: 541-682-4263
To receive phone calls from inmates in Lane County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Lane County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.
Lane County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Oregon.
2. Prepaid calls between Oregon and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Lane County Jail approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Lane County Jail GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Lane County, can be found on our Inmate Phone Page.
To send a secure email message to an inmate in Lane County Jail follow these steps:
For all information on how to Text/Email an Inmate in Lane County Jail check out our Secure Messaging Guide for Lane County.
To send commissary money to an inmate in Lane County Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lane County Jail.
How do you deposit money in the Commissary Account of a Lane County Jail inmate online?
For online deposits Lane County Jail uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Lane County Jail, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Lane County Jail.
Can you deposit money to an inmate directly at Lane County Jail?
Yes, you can deposit money directly at Lane County Jail either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 101 West 5th Avenue
Eugene, OR 97401.
If you have any questions, call the jail at 541-682-4263. Learn more about how to send money to an inmate in the Lane County Jail.
Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Lane County Jail. Learn more about how to send money to an inmate in the Lane County Jail.
What is the maximum amount of money I can send to an inmate in Lane County Jail?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Lane County Jail by calling 541-682-4263 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Lane County Jail will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Lane County Jail.
How much can an inmate spend on commissary products each week?
Lane County Jail updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 541-682-4263. Learn more about how to send money to an inmate in the Lane County Jail.
What can an inmate in Lane County Jail spend his money on?
Inmates in Lane County Jail can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Lane County Jail or call the facility at 541-682-4263.
Can I make a deposit into a Lane County Jail inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Lane County Jail at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Lane County Jail.
