Lane County Jail Inmate Visitation, Hours & Schedule

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Lane County Jail

Address:
101 West 5th Avenue
Eugene, OR 97401
Phone:
541-682-4263

Lane County Jail Visitation Schedule and Announcement - January 4, 2023

Inmates at the Lane County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the video services of the third party company outlined below.

Call 541-682-4263 for inmate communication updates as schedules can change without much advance notice.

Lane County Jail inmates are allowed one to two visits of 30 minutes each at the facility, and potentially no limit on the number of visits when using the home based video visitation service.

Rules, guidelines and schedules are listed on this page. Failure to adhere to them will result in your inmate and you losing your visitation privileges.

Lane County Jail
VIDEO VISITATION USING YOUR HOME COMPUTER (For the Jail Lobby Video Visit - scroll down)

Inmates receive one free video visit each week as long as the visit takes place in the jail lobby.

HOME COMPUTER	TIME
MONDAY	6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM
TUESDAY	11:30AM-4:30PM 5:30PM-11:30PM
WEDNESDAY	6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM
THURSDAY	11:30AM-4:30PM 5:30PM-11:30PM
FRIDAY	6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM
SATURDAY	6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM
SUNDAY	6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM

Visitation - 'At Jail' and Remote Video Visits

Lane County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1. Register an account.
2. Select Lane County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.

**NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lane County Jail.
With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Lane County Jail with GettingOut are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

Whether or not there are restrictions in place due to COVID or other factors such as security issues.
The day of the week.
Where the inmate is housed.
The inmate's sex.
Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Lane County Jail may allow you an extended visitation. Call 541-682-4263 to ask for special consideration.
* Call 541-682-4263 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visiting Hours in Lane County Jail

Lane County Jail
JAIL LOBBY VIDEO VISITING SCHEDULE

Each inmate gets one free visit per week from the jail lobby visitation station.

JAIL LOBBY VISIT	TIME
MONDAY	8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM
TUESDAY	12:30PM-4:30PM 5:30PM-7:00PM
WEDNESDAY	8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM
THURSDAY	12:30PM-4:30PM 5:30PM-7:00PM
FRIDAY	8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM
SATURDAY	NO VISITS
SUNDAY	NO VISITS

Visitation Approval for Lane County Jail

Lane County Jail requires all visitors to fill out an application prior to your visiting an inmate.

Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
GettingOut requires detailed verification before allowing you to use their services.

At Home Video Visitation

Video visits allow your visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along. Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Lane County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1. Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.

**Note** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Lane County Jail.
With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Who can Visit an Inmate at Lane County Jail

Who can Visit an Inmate at the Lane County Jail?

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Lane County Jail.
Visitation applicants in in Lane County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Children under age 18 must be accompanied by the parent or legal guardian.
Call 541-682-4263 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Lane County Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 541-682-4263 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Lane County Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GettingOut, the Lane County Jail visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Lane County Jail Visitation Dress Code

The Lane County Jail staff will turn anyone away who is not dressed appropriately for a visit.

Remote Visits are monitored by the jail.
If you are dressed inappropriately your visit will be shut off.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time.

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Visitation Tips and Guidelines

All Lane County Jail visits are conducted in person behind plexi-glass or on a televised screen from another location using Remote Video Visitation.

If the visit takes place at Lane County Jail, all children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Lane County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Lane County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Lane County Jail may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lane County Jail inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Lane County Jail

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Lane County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Lane County Jail Inmate by Mail and by Email

To mail or email an inmate in Lane County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Lane County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Lane County Jail has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Lane County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Lane County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Lane County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How Do You Visit an Inmate in Lane County Jail?

To visit an inmate in Lane County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lane County remote video inmate visitation can be done using the services of GettingOut.

There are three ways to remotely visit your inmate in Lane County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Lane County follow these steps:
1. Start by confirming that Lane County Jail's Video Visitation is working correctly by looking up Lane County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.

Other Lane County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Lane County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lane County, can be found on our Visit Inmate Page.

Lane County Jail Phone: 541-682-4263

How Do Inmates in Lane County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Lane County, or to assist them in making phone calls to other people, follow these steps:

1. Start by confirming that Lane County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.

Lane County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits

Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Oregon.
2. Prepaid calls between Oregon and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Lane County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Lane County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Lane County, can be found on our Inmate Phone Page.

How to Send a Secure Email Message to an Inmate in Lane County

To send a secure email message to an inmate in Lane County Jail follow these steps:

Register with Access Corrections by creating an account.
Select Oregon, then select Lane County Jail, and then the inmate you want to send your message to.
Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Lane County Jail check out our Secure Messaging Guide for Lane County.

How to Send Money to an Inmate in Lane County

To send commissary money to an inmate in Lane County Jail follow these steps:

Register with Access Corrections by creating an account.
Select Oregon, then select Lane County Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lane County Jail.