Visitation Options, Hours, Schedules & Rules
Lane County Jail
VIDEO VISITATION USING YOUR HOME COMPUTER (For the Jail Lobby Video Visit - scroll down)
HOME COMPUTER |
TIME |
MONDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
TUESDAY | 11:30AM-4:30PM 5:30PM-11:30PM |
WEDNESDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
THURSDAY | 11:30AM-4:30PM 5:30PM-11:30PM |
FRIDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
SATURDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
SUNDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
Visitation - 'At Jail' and Remote Video Visits
How it Works with GettingOut
1. Register an account.
2. Select Lane County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
Visitation Options, Hours, Schedules & Rules
Lane County Jail
VIDEO VISITATION USING YOUR HOME COMPUTER (For the Jail Lobby Video Visit - scroll down)
HOME COMPUTER |
TIME |
MONDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
TUESDAY | 11:30AM-4:30PM 5:30PM-11:30PM |
WEDNESDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
THURSDAY | 11:30AM-4:30PM 5:30PM-11:30PM |
FRIDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
SATURDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
SUNDAY | 6:30AM-10:30AM 11:30AM-4:30PM 5:30PM-11:30PM |
Visiting Hours in Lane County Jail
Lane County Jail
JAIL LOBBY VIDEO VISITING SCHEDULE
JAIL LOBBY VISIT | TIME |
MONDAY | 8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM |
TUESDAY | 12:30PM-4:30PM 5:30PM-7:00PM |
WEDNESDAY | 8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM |
THURSDAY | 12:30PM-4:30PM 5:30PM-7:00PM |
FRIDAY | 8:00AM-10:30AM 12:30PM-4:30PM 5:30PM-7:00PM |
SATURDAY | NO VISITS |
SUNDAY | NO VISITS |
Visitation Approval for Lane County Jail
At Home Video Visitation
Video visits allow your visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along. Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Lane County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling.
There are three ways to remotely visit your inmate:
1. Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
Who can Visit an Inmate at Lane County Jail
NOTE: GettingOut, the Lane County Jail visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.
Lane County Jail Visitation Dress Code
General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.
Visitation Tips and Guidelines
Lane County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Lane County Jail inmate's account for communication services, check out our Send Money page.
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Lane County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Offenders Full Name & AIRS Number (Call 541-682-4263 to obtain the AIRS Number)
Lane County Adult Corrections
101 West 5th Avenue
Eugene, OR 97401-2695
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Lane County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Lane County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Lane County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Lane County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Lane County follow these steps:
1. Start by confirming that Lane County Jail's Video Visitation is working correctly by looking up Lane County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.
Other Lane County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Lane County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Lane County, can be found on our Visit Inmate Page.
Lane County Jail Phone: 541-682-4263
1. Start by confirming that Lane County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Lane County Jail, and then the inmate you wish to communicate with.
Lane County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Oregon.
2. Prepaid calls between Oregon and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Lane County Jail approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Lane County Jail GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Lane County, can be found on our Inmate Phone Page.
For all information on how to Text/Email an Inmate in Lane County Jail check out our Secure Messaging Guide for Lane County.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lane County Jail.