The Madison County Jail is a 384 bed jail in the city of Jackson, Madison County, Tennessee. You can call them 24 hours a day for inmate information at 731-423-6000.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Tennessee State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 731-423-6000, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Madison County Jail at 731-423-6000 to get it.
Phone: 731-423-6000
Physical Address:
515 S. Liberty Street
Jackson, TN 38301
Mailing Address (personal mail):
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
Other Jails and Prisons
To search for an inmate in the Madison County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 731-423-6000 for the information you are looking for. You can also look up a Madison County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Madison County Jail Inmate Search
The Madison County Jail maintains an average of 384 offenders in custody on any given day. The Madison County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 8,480 offenders.
The following charts of Madison County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Madison County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Madison County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Madison County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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INTERESTING FACTS about the Madison County Jail: The most recent constuction of the jail facilities, along with the closure of the Annex in October of 2022, gives a total rated capacity of 384 inmates.
The breakdown is as follows: 304 beds in the county jail, and 80 inmates in the Penal Farm.
The new and improved facilities allow medical staff to safely enter cells to directly treat inmates. The higher the classification of the inmate, the fewer people they are putting in a cell, with only the lowest classification inmates being put in the dorm area with multiple incarcerated individuals. There are new classrooms available for educational and vocational programs, and a laundry area is now available to the inmates as well.
VISIT YOUR LOVED ONE
Having an outlet to contact loved ones outside the Madison County Jail may be critical to the well-being of someone serving time behind bars.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility and there is a strict protocol that must be followed or privileges can be revoked.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Note that all personal mail is going to an address in Maryland. This service will scan in your letter and send a digital copy to your inmate. Your original letter will be destroyed.
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Mail can be received every day and is processed and passed to the inmates quickly, however as mentioned above the jail uses a digital service to avoid contraband entering the facility. Friends and family of inmates in the Madison County Jail can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 731-423-6000.
To find out if someone you know has been recently arrested and booked into the Madison County Jail, call the jail’s booking line at 731-423-6000.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Madison County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Madison County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Madison County and other Tennessee and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Madison County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Yes, Madison County recognizes most types of bonds.
Madison County recognizes most types of bonds. The court will consider what type of bonds will be accepted depending on the circumstances of the arrest.
Bail is set by a magistrate or judge.
Bail is set during the defendant’s first court hearing, also known as a bail hearing. This court appearance will be scheduled within 72 hrs. of arrest not counting weekends or holidays.
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How Do You Visit an Inmate in the Madison County Jail? What is the Schedule?
Schedule Video Visits online with CorrectPay
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| DAY | TIME |
| SUNDAY | 8:30AM - 8:00PM |
| MONDAY | No on-site video sessions |
| TUESDAY | 8:30AM - 8:00PM |
| WEDNESDAY | 8:30AM - 8:00PM |
| THURSDAY | 8:30AM - 8:00PM |
| FRIDAY | 8:30AM - 8:00PM |
| SATURDAY | 8:30AM - 8:00PM |
| DAY | TIME |
| SUNDAY | 8:30 AM - 8:30PM |
| MONDAY | 8:30 AM - 8:30PM |
| TUESDAY | 8:30 AM - 8:30PM |
| WEDNESDAY | 8:30 AM - 8:30PM |
| THURSDAY | 8:30 AM - 8:30PM |
| FRIDAY | 8:30 AM - 8:30PM |
| SATURDAY | 8:30 AM - 8:30PM |
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Jail?
Schedule Video Visits online with CorrectPay
| DAY | TIME |
| SUNDAY | 8:30AM - 8:00PM |
| MONDAY | No on-site video sessions |
| TUESDAY | 8:30AM - 8:00PM |
| WEDNESDAY | 8:30AM - 8:00PM |
| THURSDAY | 8:30AM - 8:00PM |
| FRIDAY | 8:30AM - 8:00PM |
| SATURDAY | 8:30AM - 8:00PM |
| DAY | TIME |
| SUNDAY | 8:30 AM - 8:30PM |
| MONDAY | 8:30 AM - 8:30PM |
| TUESDAY | 8:30 AM - 8:30PM |
| WEDNESDAY | 8:30 AM - 8:30PM |
| THURSDAY | 8:30 AM - 8:30PM |
| FRIDAY | 8:30 AM - 8:30PM |
| SATURDAY | 8:30 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Do You Deposit Money for an Inmate in the Madison County Jail?
You can deposit money four different ways:
correctpay.com Assistance:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send commissary money to an inmate in Madison County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Madison County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Madison County Jail?
To receive phone calls from inmates in Madison County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Madison County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How do I Mail an Inmate in the Madison County Jail, and what can I send them?
Postcards
The Madison County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Madison County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Madison County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Madison County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Madison County Jail:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Madison County Jail Tennessee (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Madison County Jail mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Madison County Jail Tennessee (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Madison County Jail, and what can I purchase?
Madison County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.
You can deposit money four different ways:
correctpay Contact, Help and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Can I Communicate with an Inmate in the Madison County Jail using an Online Messaging Service?
Madison County Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money four different ways:
Go directly here to start the process to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send a secure email message and digital photos to an inmate in Madison County Jail follow these steps:
For all information on how to Text/Email an Inmate in Madison County Jail and send them photos, check out our Secure Messaging Guide for Madison County.
24/7 Customer Service - 855-836-3364
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Do Inmates in the Madison County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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What are the other City and County Jails in Madison County?
What are the other Jails in the Neighboring Counties surrounding Madison County?
This facility, known as "Madison County Jail" is also known as Madison County Criminal Justice Complex.
