Franklin County Jail

To search for an inmate in the Franklin County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 903-537-4539 for the information you are looking for. You can also look up Criminal Court Cases in Franklin County and anywhere in Texas.

Franklin County Jail Inmate Search

The Franklin County Jail maintains an average of 112 offenders in custody on any given day. The Franklin County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 2,240 offenders.

How Do You Visit an Inmate in the Franklin County Jail? What is the Schedule?

Franklin County Jail ON-SITE VISITATION SCHEDULE

208 TX Hwy 37
Mt Vernon, TX 75457
903-537-4539

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• The actual visitation times depend on the inmate. Call 903-537-4539 and get your inmate's times.
• Inmates are allowed one visit per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 903-537-4539 TO CONFIRM VISITATION SCHEDULE!

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.
• There is a fee involved.

REMOTE INMATE VIDEO CALLS

Inmate Visitation

IMPORTANT - All remote visitation at the Franklin County Jail is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Franklin County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Franklin County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Jail?

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.

REMOTE INMATE VIDEO CALLS

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

How Do You Deposit Money for an Inmate in the Franklin County Jail?

There are two options for putting money on an inmate's books:

Choice 1 - Deposit Inmate Money Online

Franklin County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Choice 2 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

**Call 903-537-4539 first to ask Franklin County Jail if this option is still available.

How to Deposit Money Online for an Inmate's Commissary Account in Franklin County

To deposit money in an Franklin County Jail inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Texas
• Choose Franklin County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Franklin County Jail?

How to Make and Receive Phone Calls from an Inmate in Franklin County

To register and sign up for a phone account with City Tele Coin to communicate with your Franklin County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include prepaid accounts that let your inmate in Franklin County Jail call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee-based service. Check current call rates with City Tele Coin before you add money.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Franklin County, visit our full page guide. 

NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

How do I Mail an Inmate in the Franklin County Jail, and what can I send them?

Franklin County Jail Inmate Mail Guidelines

Postcards
Ask the Franklin County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.

Envelopes
The Franklin County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Franklin County Jail
208 TX Hwy 37
Mt. Vernon, TX 75457

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Franklin County Jail
208 TX Hwy 37
Mt. Vernon, TX 75457

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Ask the Franklin County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Franklin County Jail standards will be disposed of. 
Ask the Franklin County Jail whether hardcover books are accepted.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Franklin County Jail
208 TX Hwy 37
Mt. Vernon, TX 75457

Franklin County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Franklin County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Franklin County Jail:
Inmate's Full Name & Inmate ID#
Franklin County Jail
208 TX Hwy 37
Mt. Vernon, TX 75457

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

Can I purchase Commissary Online for an Inmate in the Franklin County Jail, and what can I purchase?

Franklin County Jail uses the services of CommissaryOrder.com to provide commissary for their inmates.

Ordering from CommissaryOrder.com is a simple process:

• Start here and click ‘PLACE ORDER’
• Choose Texas
• Choose Franklin County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose your items. (scroll down to see the items available)
• Pay for the items.

Commissary Order Fees

In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.

Maximum Amount

Franklin County Jail only allows you to purchase a maximum amount of $200.00 worth of products at a time.

Items you may Purchase from CommissaryDeposit.com:

• Clothing - thermals, underwear, bras, shoes.
• Stationary, envelopes, stamps, playing cards, board games
• Toiletries, hygiene, reading glasses, medicated creams, aspirin
• Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Customer Support

- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com

- Customer Support page.

Inmate Money Deposit Option

If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.

The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 =    $3.25 + 3%
$25.01 - $100  =     $4.50 + 3%
$100.01 to $200 =  $6.00 + 3%
$200.01 & up =      $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)

How to Deposit Money Online for an Inmate's Commissary Account in Franklin County

To deposit money in an Franklin County Jail inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Texas
• Choose Franklin County Jail
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

How Can I Communicate with an Inmate in the Franklin County Jail using an Online Messaging Service?

Franklin County Jail contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

How to Have Remote Video Visits and Email Communication with an Inmate in Franklin County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Franklin County Jail inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
• You can also send and receive secure messages and use them to make and receive phone calls with your Franklin County inmate.
• This is a fee based service.
• For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
• Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Franklin County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

Do Inmates in the Franklin County Jail have Access to Tablets or Computers?

Franklin County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

Franklin County Jail now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Ask City Tele Coin how tablet use is billed.
• No activation or early termination fees.
• Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 903-537-4539 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Franklin County?