Using or Renting a Tablet at the Richmond City Jail
- Free services are already available for use on the device at Richmond City Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Richmond City Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Richmond city, can be found on our Send Money Page.
For full instructions on the Richmond City Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.
Richmond City Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Richmond City Jail inmate's account for communication services, check out our Send Money page.
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Richmond City Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
1701 Fairfield Way
Richmond, VA 23223
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Richmond City Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Richmond city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Richmond city remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Richmond City Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Richmond city follow these steps:
1. Start by confirming that Richmond City Jail's Video Visitation is working correctly by looking up Richmond city here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Richmond City Jail, and then the inmate you wish to communicate with.
Other Richmond city Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Richmond City Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Richmond city, can be found on our Visit Inmate Page.
Richmond City Jail Phone: 804-646-4464
For all information, tips and available items for shipping Commissary packages to an inmate in Richmond City Jail check out our Commissary Instructions Page for Richmond city.