Richmond City Jail Family & Friends Information

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Richmond City Jail

Richmond City Jail
1701 Fairfield Way
Richmond, VA 23223

804-646-4464

The Richmond City Jail is the main jail in Richmond city Virginia. While the police in the cities and towns in Richmond city can arrest and detain offenders, the Richmond City Jail is the facility that is accredited by Virginia to hold inmates for more than 72 hours.

The Richmond City Jail, located at:
1701 Fairfield Way
Richmond, VA 23223 
can be reached 24 hours a day, 365 days a year at 804-646-4464.

The main reason that people call 804-646-4464 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Richmond City Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Richmond city by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Richmond City Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Richmond city have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Richmond City Jail has approximately 28060 bookings, with a daily average of 1403 inmates and maintains control of the facility with a staff of 350.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Richmond City Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Richmond city, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Virginia Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Richmond city Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Virginia Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Richmond City Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Richmond city, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Richmond City Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Richmond City Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Richmond City Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Richmond City Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Richmond City Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Richmond City Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Richmond City Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Richmond City Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Richmond City Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Richmond City Jail Inmate by Mail and by Email

To mail or email an inmate in Richmond city follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
1701 Fairfield Way
Richmond, VA 23223

  • All mail sent to an inmate at the Richmond City Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Richmond City Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Richmond City Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Richmond city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Richmond city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Richmond City Jail?

To visit an inmate in Richmond city, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Richmond city remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Richmond City Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Richmond city follow these steps:
1.  Start by confirming that Richmond City Jail's Video Visitation is working correctly by looking up Richmond city here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Richmond City Jail, and then the inmate you wish to communicate with.

Other Richmond city Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Richmond City Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Richmond city, can be found on our Visit Inmate Page.

Richmond City Jail Phone: 804-646-4464


 

How to Send a Carepack Commissary Package Directly to an Inmate in Richmond city

To send a commissary carepack (food, snacks and goods) directly to an inmate in Richmond City Jail follow these steps:

  • Select Virginia, then select Richmond City Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Richmond city.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Richmond city at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Richmond City Jail check out our Commissary Instructions Page for Richmond city.


 

Third Party Jail Inmate Services for Richmond City Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Richmond City Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Richmond city is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Richmond City Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Richmond City Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Richmond City Jail

STATE COUNTY BEDS
Virginia Richmond City 1,403


PHYSICAL ADDRESS

1701 Fairfield Way
Richmond, VA 23223


TELEPHONE NUMBER


FAX

Jail (Main): 804-646-4291

INMATE MAIL

Inmate's First and Last Name
1701 Fairfield Way
Richmond, VA 23223


Photos

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Frequently Asked Questions

How many inmates are in the Richmond City Jail in Virginia?
There are 1403 inmates in the Richmond City Jail in Virginia. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Richmond City Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Richmond City Jail.

How many people get arrested and booked into the Richmond City Jail in Virginia every year?
In 2021, a total of 28060 offenders were booked into the Richmond City Jail in Virginia. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Richmond City Jail.

How many people work at the Richmond City Jail in Virginia?
The Richmond City Jail maintains a staff of approximately 350. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Virginia law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Richmond City Jail in Virginia have an inmate search or jail roster to see who is in custody?
Yes, the Richmond City Jail in Virginia has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Richmond City Jail. When you get to this page click on the big green button that reads 'OFFICIAL Richmond City Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 804-646-4464 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Virginia prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Richmond City Jail in Virginia?
The Richmond City Jail address and phone number is: 1701 Fairfield Way
Richmond, VA 23223. Their phone number is 804-646-4464. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Richmond City Jail.

Where do I found out all the inmate services at Richmond City Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Richmond City Jail inmate services: Learn more about how to visit an inmate in the Richmond City Jail. Learn more about how to get phone calls from an inmate in the Richmond City Jail. Learn more about how to text/email an inmate in the Richmond City Jail. Learn more about how to send money to an inmate in the Richmond City Jail. Learn more about how to mail an inmate and what's allowed in the Richmond City Jail. Learn more about inmate commissary in the Richmond City Jail.

How do I bail or bond an inmate out of the Richmond City Jail?
Call 804-646-4464 for the type of bond and any information that is required for a particular individual at Richmond City Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Richmond City Jail.

This facility, known as "Richmond City Jail" is also known as Richmond City Justice Center, Richmond City Inmate Search, Richmond City Arrests, Richmond City Police, Richmond City Sheriff.