Marathon County Jail Remote Inmate Video Visits

Marathon County Jail

Address:
500 Forest Street
Wausau, WI 54403

Phone:

715-261-1700

Marathon County Jail uses CIDNET for Remote Video Visitation

Marathon County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.


Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

Marathon County Jail Inmate Video Visitation Schedule

500 Forest Street
Wausau, WI 54403
715-261-1700

  • First, you must register, puchase data, and then schedule with CIDNET.
  • Visits are 20 minutes.
  • The more data you purchase, the less expensive each MB of data is.

ON SITE VIDEO VISITATION

DAY TIMES
SUNDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
MONDAY 1:00PM - 4:00PM
6:30PM - 9:00PM
TUESDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM
WEDNESDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM
THURSDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM
FRIDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM
SATURDAY 1:00PM - 4:00PM
​​​​​​​6:30PM - 9:00PM

REMOTE VIDEO VISITATION SCHEDULE

DAY TIMES
SUNDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
6:30PM - 9:30PM
MONDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
TUESDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
WEDNESDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
THURSDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
FRIDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM
SATURDAY 9:00AM - 10:45AM
11:45AM - 4:45PM
​​​​​​​6:30PM - 9:30PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Marathon County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Marathon County Bail Bond Information

Because Marathon County and Wisconsin can change their bail bond procedures, it is always best to call either the Marathon County Jail at 715-261-1700, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Marathon County Jail or the Marathon County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Marathon County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Marathon County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Marathon County Jail:
Inmate's Full Name
Marathon County Jail
500 Forest Street
Wausau, WI 54403


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Marathon County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Marathon County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Marathon County Jail, then your inmate's name.
  • Once you have completed this, the Marathon County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Marathon County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Marathon County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Marathon County Jail inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Marathon County Jail, then your inmate's name.
  • Once you have completed this, the Marathon County Jail will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Marathon County, visit our full page guide

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to send a text or email to an inmate in Marathon County

To send and receive secure texts or emails from an inmate housed in Marathon County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Marathon County Jail, then your inmate's name.
  • Once you have completed this, the Marathon County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Marathon County, visit our full page guide


 

How to Email an Inmate at Marathon County Jail

Using Jail ATM Digital Messaging with an Inmate at Marathon County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Marathon County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Marathon County Jail follow these steps:

  • Go to JailATM, choose Wisconsin, then choose Marathon County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Marathon County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Marathon County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Marathon County Jail check out our Commissary Instructions Page for Marathon County.


 

How to Deposit Money Online for an Inmate in Marathon County

To deposit money online for an inmate in Marathon County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Marathon County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Wisconsin, then choose Marathon County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Marathon County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Marathon County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Marathon County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Marathon County.


 

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