Clay County Jail Emailing An Inmate

Clay County Jail

Address:
41771 Highway 77 North
Ashland, AL 36251

Phone:

256-354-2176

Text Messaging or Emailing with an Inmate from Clay County Jail

Since Clay County Jail contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling this jail's account.


Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Clay County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Clay County Jail.
Pay for the JailATM Inmate Messaging Service at Clay County Jail.
- Online,
- Using a Kiosk at Clay County Jail.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

How an Inmate Makes a Phone Call to You or Others from Clay County Jail

To set up a phone account so that your inmate can call you from Clay County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clay County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Clay County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Clay County Jail follow these steps:

  • Go to JailATM, choose Alabama, then choose Clay County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Clay County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Clay County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Clay County Jail check out our Commissary Instructions Page for Clay County.


 

How Do You Send Text or Email Messages to an Inmate in the Clay County Jail?

To send messages to a Clay County inmate follow these instructions:

Since Clay County Jail contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Clay County Jail account.
 

Pay for the Prodigy Inmate Messaging Service at Clay County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Clay County Jail.
Pay for the JailATM Inmate Messaging Service at Clay County Jail.
- Online,
- Using a Kiosk at Clay County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Clay County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How Does an Inmate Make Phone Calls in Clay County Jail?

To receive phone calls from an inmate in Clay County follow these instructions:

Clay County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Alabama.
  • Choose Clay County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Clay County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Clay County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Clay County

To deposit money online for an inmate in Clay County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Clay County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Alabama, then choose Clay County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Clay County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Clay County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Clay County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Clay County.


 

How to Send Money to an Inmate in Clay County

To send commissary money to an inmate in Clay County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Clay County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Clay County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Clay County Jail.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Clay County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Clay County Jail inmate, follow the instructions below:

Clay County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Clay County Jail lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Alabama
  • Select Clay County Jail
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Clay County Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Do Inmates in Clay County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Clay County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Clay County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Alabama, then Clay County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Clay County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Secure Email or Text Message to an Inmate in Clay County

To send a secure email message and digital photos to an inmate in Clay County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Clay County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Clay County Jail and send them photos, check out our Secure Messaging Guide for Clay County. 
24/7 Customer Service - 855-836-3364


 

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