Clay County Jail Photos & Videos

How Do I put Money on an Inmate's Commissary Account in the Clay County Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Clay County Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Clay County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Clay County Jail address on this page, or to the address below if it is different than the facility address.
41771 Highway 77 North
Ashland, AL 36251

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

How to Send a Secure Email Message to an Inmate in Clay County

To send a secure email message to an inmate in Clay County Jail follow these steps:

Clay County Jail uses the services of NCIC for you to deposit funds into your , then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clay County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How to Send a Carepack Commissary Package Directly to an Inmate in Clay County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Clay County Jail follow these steps:

• 
• Go to JailATM, choose Alabama, then choose Clay County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Clay County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Clay County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Clay County Jail check out our Commissary Instructions Page for Clay County.

How Do You Send Text or Email Messages to an Inmate in the Clay County Jail?

To send messages to a Clay County inmate follow these instructions:

Since Clay County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Clay County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Clay County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Clay County Jail.
Pay for the JailATM Inmate Messaging Service at Clay County Jail.
- Online,
- Using a Kiosk at Clay County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Clay County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.

How Does an Inmate Make Phone Calls in Clay County Jail?

To receive phone calls from an inmate in Clay County follow these instructions:

Clay County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Alabama.
• Choose Clay County Jail
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Clay County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Clay County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Deposit Money Online for an Inmate in Clay County

To deposit money online for an inmate in Clay County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Clay County.
• After registering and signing in, select 'Send Money Now'.
• Choose Alabama, then choose Clay County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Clay County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Clay County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Clay County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Clay County.

How to Send Money to an Inmate in Clay County

To send commissary money to an inmate in Clay County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Alabama, then select Clay County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Clay County Jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Clay County Jail.

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Clay County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Clay County Jail inmate, follow the instructions below:

Clay County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Clay County Jail lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select Alabama
• Select Clay County Jail
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Clay County Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.

How Do Inmates in Clay County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Clay County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Clay County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Alabama, then Clay County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Clay County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Secure Email or Text Message to an Inmate in Clay County

To send a secure email message and digital photos to an inmate in Clay County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Alabama, then select Clay County Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
• Uploading photos to Inmate’s email
  Make sure the file size is less than 5MB.
  Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Clay County Jail and send them photos, check out our Secure Messaging Guide for Clay County. 
24/7 Customer Service - 855-836-3364