Franklin County Detention Center
Franklin County Detention Center
Reach the 85-bed Franklin County Detention Center for inmate information 24 hours a day, seven days a week, at 479-667-4127.
Following an arrest for a misdemeanor or felony in this county, suspects are brought here for booking and processing. When required by the charges, they are held until they bond out, are released on their own recognizance, or are ordered to stay until the disposition of their trial.
Search the jail’s roster of current inmates with the inmate search tool.
Inmates found guilty and sentenced to less than a year serve that sentence locally. Those sentenced to longer terms serve in the Arkansas State Prison System or the Federal Bureau of Prisons.
This page explains the visitation schedule, inmate account funding, mailing an inmate, receiving inmate calls, voicemail, email and text services, tablet rentals, bail bonds, and commissary purchases.
The inmate’s booking number or jail ID is often required for communication, so save it. If it’s not online, call Franklin County Detention Center at 479-667-4127.
Inmate Services
Other Jails and Prisons
If someone you know has been arrested, search the Franklin County Detention Center’s Official Jail Inmate Roster to see their charges, bond amount, visitation eligibility, and mugshot. You can also call the jail at 479-667-4127. An offender’s criminal court case in Franklin County, or any other case in Arkansas, can also be looked up online.
If you think you or someone you know may have a warrant in Franklin County or elsewhere in Arkansas, search the Criminal Court Case page sponsored by the state. Look at the docket entries for a bench warrant, a failure to appear, or active charges. If a warrant is listed, contact your attorney. If you can’t afford one, one will be assigned to you after you are arrested, booked, and processed.
Franklin County Detention Center Inmate Search
We’ve answered the most common questions about finding an inmate in the Franklin County Detention Center, how jail rosters work, and what happens after booking in our Frequently Asked Questions and Answers.
For further assistance, contact the Franklin County Detention Center at 479-667-4127.
Although the Franklin County Detention Center has a license for 85 inmates, it frequently has to accommodate many more, especially on weekends. Most city and county jails in Arkansas have a monthly turnover of at least 40%, another 30% every 90 days, another 20% every six months, and about 8-9% of inmates who stay between six and twelve months. Inmates held longer than a year usually face serious charges like rape or murder. Those cases take time to prepare for trial, so offenders arrested in Franklin County remain in custody at one of the Franklin County facilities much longer.
The Arkansas Constitution makes all persons bailable before conviction, except for capital offenses where the proof is evident or the presumption is great. Judges in Franklin County can set bail or release conditions for any other charge, or release defendants on their own recognizance.
Franklin County law enforcement agencies arrest and detain approximately 1,700 offenders every year.
Franklin County’s jail is the Franklin County Detention Center at 248 Airport Road in Ozark, just off Interstate 40. The Franklin County Sheriff’s Office, under Sheriff Johnny Crocker, runs the facility, and the number for the jail and sheriff’s office is (479) 667-4127. It can hold about 106 men and women. People arrested by the sheriff and by police in Ozark, Altus and other Franklin County towns are booked here, along with Arkansas State Police arrests. Most are awaiting court; some are serving short county sentences, and people sentenced to the Arkansas Division of Correction wait here for transfer.
Search the Franklin County jail roster to see who is in custody, with booking photos, arrest dates and charges. Franklin County is in the 5th Judicial Circuit, and you can look up the court case on Search ARCourts. Anyone with an outstanding warrant should call the sheriff’s office or a defense attorney before turning themselves in.
Arkansas Rule of Criminal Procedure 8.1 requires that a person be taken before a judge without unnecessary delay, generally within 48 hours. Before conviction, everyone is entitled to bail except in capital cases where the proof is evident or the presumption great (Ark. Const. Art. 2, §8), and Rules 9.1–9.2 ask judges to consider release on recognizance or with conditions before ordering money bail. If you use a bail bond agent, the premium is 10% of the bond, rounded up to the nearest $5, paid in full before release, plus small nonrefundable state fees (Ark. Code §17-19-301). The jail can give you the bond amount.
City Tele Coin runs the phone and video system, and family members can set up an account on its website. On-site visiting has been offered daily in morning and afternoon blocks, with an added evening block on weekdays; call the jail before you go to confirm the current schedule, and bring government-issued photo ID. Commissary money is deposited through CommissaryDeposit.com, and orders can be placed at CommissaryOrder.com.
Address letters with the person’s full name and inmate ID to Franklin County Jail, P.O. Box 233, Ozark, AR 72949. Send only softcover books, shipped directly from the publisher or a retailer.
There is no public transit in Ozark, so most visitors drive. Love’s Travel Stop at 2229 N. 3rd St. and the Valero at 2228 N. 3rd St. are at the I-40 interchange near the jail, and Taco Bell is just down the road at 103 Airport Road. In town, Dari-Delite at 402 W. Commercial St. is another option for a quick meal.
- Jail (Main): 479-667-4127
- Criminal Court: 479-667-3818
- Ozark Police: 479-667-2233
- Sheriff: 479-667-4127
Understanding the booking process at Franklin County Detention Center
After an arrest, individuals are taken to Franklin County Detention Center where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Franklin County Detention Center:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 479-667-4127.
Paying bail for someone in custody in Franklin County
Once someone is booked at Franklin County Detention Center in Ozark after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 479-667-4127 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 479-667-4127 with questions.
- A licensed bail bond agent in Franklin County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Franklin County, Arkansas, see the Franklin County Detention Center Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Franklin County Detention Center? What is the Schedule?
Franklin County Detention Center Inmate Video Visitation Schedule
248 Airport Rd
Ozark, AR 72949
479-667-4127
- Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
- Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
- All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
- Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
- Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
- Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
- A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.
INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.
ON SITE PERSONAL VISITS
| DAY | TIME |
| SUNDAY | 9:00AM - 8:00PM |
| MONDAY | 9:00AM - 8:00PM |
| TUESDAY | 9:00AM - 8:00PM |
| WEDNESDAY | 9:00AM - 8:00PM |
| THURSDAY | 9:00AM - 8:00PM |
| FRIDAY | 9:00AM - 8:00PM |
| SATURDAY | 9:00AM - 8:00PM |
City Telecoin Remote Video Visits
- Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
- No scheduling needed.
REMOTE INMATE VIDEO CALLS
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
Inmate Visitation
IMPORTANT - All remote visitation at the Franklin County Detention Center is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Franklin County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Franklin County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Detention Center?
Franklin County Detention Center Inmate Visitation
IMPORTANT - All remote visitation at the Franklin County Detention Center is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Franklin County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Franklin County Jail to set up a remote account for the inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Franklin County Detention Center?
There are two options for putting money on an inmate's books:
Choice 1 - Deposit Inmate Money Online
Franklin County Detention Center uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Choice 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
**Call 479-667-4127 first to ask Franklin County Detention Center if this option is still available.
How to Deposit Money Online for an Inmate's Commissary Account in Franklin County
To deposit money in an Franklin County Detention Center inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Franklin County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Franklin County Detention Center?
How to Make and Receive Phone Calls from an Inmate in Franklin County
To register and sign up for a phone account with City Tele Coin to communicate with your Franklin County Detention Center inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin Phone Services include prepaid accounts that let your inmate in Franklin County Detention Center call you and others.
- You can also send and receive secure messages with your inmate.
- This is a fee-based service. Check current call rates with City Tele Coin before you add money.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Franklin County, visit our full page guide.
NOTE: Calls may be recorded or monitored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Franklin County Detention Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Franklin County Detention Center, and what can I purchase?
Franklin County Detention Center uses the services of CommissaryOrder.com to provide commissary for their inmates.
Ordering from CommissaryOrder.com is a simple process:
- Start here and click ‘PLACE ORDER’
- Choose Arkansas
- Choose Franklin County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose your items. (scroll down to see the items available)
- Pay for the items.
Commissary Order Fees
In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.
Maximum Amount
Franklin County Detention Center only allows you to purchase a maximum amount of $200.00 worth of products at a time.
Items you may Purchase from CommissaryDeposit.com:
- Clothing - thermals, underwear, bras, shoes.
- Stationary, envelopes, stamps, playing cards, board games
- Toiletries, hygiene, reading glasses, medicated creams, aspirin
- Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.
Customer Support
- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com
Inmate Money Deposit Option
If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.
The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 = $3.25 + 3%
$25.01 - $100 = $4.50 + 3%
$100.01 to $200 = $6.00 + 3%
$200.01 & up = $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)
How to Deposit Money Online for an Inmate's Commissary Account in Franklin County
To deposit money in an Franklin County Detention Center inmate's commissary account follow these instructions:
- Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
- Choose Arkansas
- Choose Franklin County Detention Center
- View the date your order will be delivered, then click ‘NEXT’.
- Search for, then Select your inmate.
- Choose the amount to send.
- Register, and Pay for the deposit transaction
Note: You will be charged a fee to send money to your Franklin County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Franklin County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Franklin County Detention Center using an Online Messaging Service?
Franklin County Detention Center contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.
City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
How to Have Remote Video Visits and Email Communication with an Inmate in Franklin County
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Franklin County Detention Center inmate, follow the instructions below:
- Register and create an account with City Tele Coin.
- City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
- You can also send and receive secure messages and use them to make and receive phone calls with your Franklin County inmate.
- This is a fee based service.
- For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
- Visit Inmate 'at the jail' information.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Franklin County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Franklin County Detention Center have Access to Tablets or Computers?
Franklin County Detention Center now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days, after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
Franklin County Detention Center now offers City Tele Coin Tablets to their inmates.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
Ask City Tele Coin whether tablets at this jail are rented by the month. The tablets are not directly connected to the internet, and inmates can use them for activities such as:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here. It is recommended you use Chrome or Firefox.
- Ask City Tele Coin how tablet use is billed.
- No activation or early termination fees.
- Ask City Tele Coin whether, and how soon, the inmate gets a tablet after you pay.
Questions:
- By phone - 318-746-1114
- By email - onlinesupport@citytelecoin.com
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 479-667-4127 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Franklin County?
Nearby counties
The Franklin County Detention Center serves the following cities and towns of Franklin County: Altus, Charleston, Ozark and Wiederkehr Village.