Union County Detention Center

To see whether an inmate is in the Union County Detention Center and review their charges, bond, visitation eligibility, and mugshot, go to the Official Jail Inmate Roster. You can also call the jail at 870-864-1987 for help. In addition, you can track down an offender’s Union County Criminal Court Case or any other court case in Arkansas.

The state-sponsored Criminal Court Case page can also tell you whether you or someone you know has a warrant in Union County or any other city or town in Arkansas. After searching, look up the docket entries for a bench warrant, a failure to appear, or active charges. If there is a warrant, contact your attorney. If you can’t afford one, you will be assigned one after you are arrested, booked, and processed.

Union County Detention Center Inmate Search

Take a look at our Frequently Asked Questions and Answers to understand how to find an inmate in the Union County Detention Center, how jail rosters work, and what happens after booking.

If you need further assistance, call the Union County Detention Center at 870-864-1987.

The Union County Detention Center holds a license for 215 inmates, but the actual count is often higher, especially on weekends. Most city and county jails in Arkansas have a monthly turnover of at least 40% of their inmates, another 30% every 90 days, another 20% every six months, and roughly 8-9% who stay six to twelve months. Stays of more than twelve months usually involve serious charges such as murder or rape. Since preparing those cases for trial takes time, offenders arrested in Union County are held at one of the Union County facilities much longer.

In Arkansas, every defendant is bailable before trial except those charged with capital offenses when the proof is evident or the presumption is great. For all other charges, judges in Union County can release the defendant on their own recognizance, set conditions of release, or require bail.

Law enforcement agencies in Union County arrest and detain approximately 4,300 offenders every year.

How Do You Visit an Inmate in the Union County Detention Center? What is the Schedule?

Union County Detention Center ON-SITE VISITATION SCHEDULE

250 American Road
El Dorado, AR 71730
870-864-1987

• Visits are 60 minutes.
• You must be on the inmate's visitor list.
• The actual visitation times depend on the inmate and their housing location. Call 870-864-1987 and get your inmate's times.
• Inmates are allowed one visit per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

SCROLL DOWN (past the following section) FOR VIDEO VISITATION SCHEDULES

Schedule for lock-down pods (B,D,F pods) and booking:

Saturdays

Cell 1 - 8am – 9am

Cell 2  - 9am – 10am

Cell 3 - 10am – 11am

Cell 4 - 12pm – 1pm

Cell 5 - 1pm – 2pm

Cell 6 - 2pm – 3pm

Sundays

Cell 6 - 8am – 9am

Cell 5 - 9am – 10am

Cell 4 - 10am – 11am

Cell 3 - 12pm-1pm

Cell 3 - 1pm – 2pm

Cell 1 - 2pm – 3pm

Schedule for nurses station:

Saturdays

Cell 1 - 1pm – 2pm

Cell 2 - 2pm – 3pm

Cell 3 - 3pm – 4pm

Sunday

Cell 3 - 1pm – 2pm

Cell 3 - 2pm – 3pm

Cell 1 - 3pm – 4pm

Union County Detention Center Inmate Video Visitation Schedule

250 American Road
El Dorado, AR 71730
870-864-1987

• Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
• Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
• All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
• Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
• Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
• Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
• A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.

INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.

ON SITE PERSONAL VISITS - Video

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.

REMOTE INMATE VIDEO CALLS

Inmate Visitation

IMPORTANT - All remote visitation at the Union County Detention Center is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Union County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.

All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Union County Jail to set up a remote account for the inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Union County Detention Center?

Union County Detention Center Inmate Visitation Schedule

250 American Road
El Dorado, AR 71730
870-864-1987

• Only those listed on an inmate's Visitation Form will be permitted to visit. Inmates are given this form when they are assigned a cell.
• Visitors must have a current, valid photo identification (such as a driver's license) in order to visit.
• All visitors, on their first visit, must complete a Visitor Information Form. They will then be checked to determine whether they have any outstanding warrants.
• Visitors under the age of 18 must be accompanied by a parent or guardian who is on the approved list, do not need to be listed on an approved visitation list themselves.
• Each inmate is allowed one hour of visitation per week on their assigned day and time. You must check with your inmate for this date and time.
• Requests for exceptions and special requests must be forwarded through a Corrections Officer to a Shift Supervisor for approval.
• A Shift Supervisor may extend visits by reason of distance traveled, past infrequent visits, or other reason.

INMATES ARE ASSIGNED A TIME BASED ON THEIR CELL ASSIGNMENT - Check with them.

ON SITE PERSONAL VISITS

City Telecoin Remote Video Visits

• Approved visitors can schedule a video call (visit) with an inmate online using City Telecoin.
• No scheduling needed.

REMOTE INMATE VIDEO CALLS

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

How Do You Deposit Money for an Inmate in the Union County Detention Center?

There are two options for putting money on an inmate's books:

Choice 1 - Deposit Inmate Money Online

Union County Detention Center uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Choice 2 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

**Call 870-864-1987 first to ask Union County Detention Center if this option is still available.

How to Deposit Money Online for an Inmate's Commissary Account in Union County

To deposit money in an Union County Detention Center inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Arkansas
• Choose Union County Detention Center
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Union County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Union County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Union County Detention Center?

How to Make and Receive Phone Calls from an Inmate in Union County

To register and sign up for a phone account with City Tele Coin to communicate with your Union County Detention Center inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Union County Detention Center to call you and others.
• You can also send and receive secure messages with your inmate.
• This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Union County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

How do I Mail an Inmate in the Union County Detention Center, and what can I send them?

Union County Detention Center Inmate Mail Guidelines

Postcards
The Union County Detention Center ONLY allows inmates to receive pre-metered postcards like the type purchased from the post office unless noted otherwise.

• Minimum size: 3.5 Inches by 4.25 inches. Maximum size: 4.25 inches by 6 inches.
• Postcards mailed with a stamp will be rejected.
• It is best to only use blue or black ink.
• Always include your name and return address.

Envelopes
Envelopes with personal letters are NOT allowed.

Postcards MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Union County Detention Center
250 American Rd
El Dorado, AR 71730

Legal Mail
Envelopes from an attorney or professionals related to an inmates case ARE allowed.

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Union County Detention Center
250 American Rd
El Dorado, AR 71730

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Union County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Union County Detention Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Union County Detention Center
250 American Rd
El Dorado, AR 71730

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Union County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

Can I purchase Commissary Online for an Inmate in the Union County Detention Center, and what can I purchase?

Union County Detention Center uses the services of CommissaryOrder.com to provide commissary for their inmates.

Ordering from CommissaryOrder.com is a simple process:

• Start here and click ‘PLACE ORDER’
• Choose Arkansas
• Choose Union County Detention Center
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose your items. (scroll down to see the items available)
• Pay for the items.

Commissary Order Fees

In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.

Maximum Amount

Union County Detention Center only allows you to purchase a maximum amount of $200.00 worth of products at a time.

Items you may Purchase from CommissaryDeposit.com:

• Clothing - thermals, underwear, bras, shoes.
• Stationary, envelopes, stamps, playing cards, board games
• Toiletries, hygiene, reading glasses, medicated creams, aspirin
• Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Customer Support

- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com

- Customer Support page.

Inmate Money Deposit Option

If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.

The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 =    $3.25 + 3%
$25.01 - $100  =     $4.50 + 3%
$100.01 to $200 =  $6.00 + 3%
$200.01 & up =      $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)

How to Deposit Money Online for an Inmate's Commissary Account in Union County

To deposit money in an Union County Detention Center inmate's commissary account follow these instructions:

• Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
• Choose Arkansas
• Choose Union County Detention Center
• View the date your order will be delivered, then click ‘NEXT’.
• Search for, then Select your inmate.
• Choose the amount to send.
• Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Union County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Union County, go to our Send Money Page for details.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

How Can I Communicate with an Inmate in the Union County Detention Center using an Online Messaging Service?

Union County Detention Center contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.

City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

How to Have Remote Video Visits and Email Communication with an Inmate in Union County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Union County Detention Center inmate, follow the instructions below:

• Register and create an account with City Tele Coin.
• 
• City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
• You can also send and receive secure messages and use them to make and receive phone calls with your Union County inmate.
• This is a fee based service.
• For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: onlinesupport@citytelecoin.com.
• Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Union County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

Do Inmates in the Union County Detention Center have Access to Tablets or Computers?

Union County Detention Center now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

Union County Detention Center now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 318-746-1114
• By email - onlinesupport@citytelecoin.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-864-1987 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Union County?