Address:
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739
Phone:
909-350-2476
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739
Jail Phone 909-350-2476 / Visitation scheduling 909-887-0364
| DAYS | TIMES |
| WEDNESDAY | 8:30AM - 7:00PM |
| THURSDAY | 8:30AM - 7:00PM |
| FRIDAY | 8:30AM - 7:00PM |
| SATURDAY | 8:30AM - 7:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the San Bernardino West Valley Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Inmates at San Bernardino West Valley Detention Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.
Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail. The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.
You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.
For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.
Envelopes
The San Bernardino West Valley Detention Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.
Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739
Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.
All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739
Care Packages
You can only send a care package of commissary items from icaregifts.
For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page.
To deposit money into the account of an inmate in San Bernardino County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in San Bernardino West Valley Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in San Bernardino West Valley Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.
