San Bernardino West Valley Detention Center Inmate Mail

San Bernardino West Valley Detention Center Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's First and Last Name
Inmate's Name, Booking Number
West Valley Detention Center
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

All mail sent to an inmate at the San Bernardino West Valley Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

Main Phone: 909-350-2476

The information below provides complete instructions regarding:

  • San Bernardino West Valley Detention Center Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to San Bernardino West Valley Detention Center in Rancho Cucamonga, California.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

The San Bernardino West Valley Detention Center has a zero-tolerance policy regarding mail violations.

Type of Mail Allowed for San Bernardino West Valley Detention Center

Postcards

The San Bernardino West Valley Detention Center allows inmates to receive unlimited pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The San Bernardino West Valley Detention Center allows inmates to receive an unlimited amount of letters as long as they conform to the mail guidelines.  Letters should arrive in standard letter-sized envelopes and must have a complete return address, including your first and last name and address.

Address mail to:

Inmate’s first and last name and booking number (Click here to locate inmate number)

9500 Etiwanda Avenue

Rancho Cucamonga, CA 91739

To confirm that the San Bernardino West Valley Detention Center still allows letters in envelopes call 909-350-2476 or view the Inmate Mail Instructions by going here.

Newspapers

You can purchase a newspaper subscription for an inmate but it must be mailed to the jail directly from the publisher and must include the inmate’s full name and booking number. Click here to obtain that information.

Magazines

Magazines are also allowed, but must be mailed directly from the publisher and include the inmate’s full name and booking number. Any magazine containing lewd photos, nudity, pornography, or anything promoting drugs or violence will be confiscated by jail staff and discarded.

Books

If you wish to mail a book to an inmate you must have it sent from either the publisher or from a third-party vendor such as Amazon.com or Barnes and Noble.

Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. In addition, the contents cannot present a threat to the security of the facility. Any book that does not meet the San Bernardino West Valley Detention Center standards will be disposed of.

Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

To confirm that the San Bernardino West Valley Detention Center continues to allow books to be mailed by a third party publisher or bookseller, call 909-350-2476.

Care packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.

When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

Call 909-350-2476 or click here or here to see if the San Bernardino West Valley Detention Center participates in a Care Package program and if so, how to purchase one.

Emailing an Inmate - Securus

Securus Technologies and San Bernardino West Valley Detention Center may allow family and friends to send messages to incarcerated individuals by using an app that works like email.

All messages (and attachments) must first be cleared by by jail staff after checking for pornographic or gang related content.

Because San Bernardino West Valley Detention Center contracts with Securus for their inmate phone service, they either already or may soon allow Securus eMessaging for their inmates.

Check to see if eMessaging is now available in your inmate's facility by clicking the emessaging image below:

 

It is recommended that you download the Securus app to use eMessaging. You can find it in your Google Play or Apple app store.

 

Things you can do with Securus eMessaging by buying 'Digital Stamps' from Securus:

- Send a text Message - Cost = 1 stamp

- Purchase a reply for your inmate - Cost = 1 stamp

- Attach up to 5 photos - Cost = 1 stamp each photo

- Share up to 5 eCards - Cost = 1 stamp each eCard

- Send just a photo with no text - Cost = 1 stamp

- Send a 30 second VideoGram - Cost = 3 stamps

 

Things your inmate can do using eMessaging:

- Reply to your eMessage if you attach a return stamp

- Receive transferred stamps you share with them (no cost to transfer)

- When available, they can purchase their own stamps from their Inmate Debit Account

 

How it works:

- You must have a Securus Account and be logged in

- Messages are sent and received from the Securus Website or your Securus Mobile App

- You must first purchase a book of stamps through Securus.

The cost of each stamp is subject to change and differs from facility to facility.

Once you select your inmate's name in the app, the stamp price will be shown.

 

*WARNING* Everything you write or any attachments that you send will be seen by authorities in your inmate's facility and will be stored on their servers indefinitely. 

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
Inmate's Name, Booking Number
West Valley Detention Center
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

All mail sent to an inmate at the San Bernardino West Valley Detention Center must include the senders name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

To confirm the mailing address and/or any new policies regarding inmate mail call 909-350-2476 or check the most recent updates on the jail's website by going here.

Mailed Items NOT Allowed

If you attempt to mail anything other than a plain letter, postcard or greeting card it won't get through.

Examples of prohibited items include:

Stamps and stickers.

Food items or personal hygiene items

Cash

Musical greeting cards.

Altered mail such as perfumed or lipstick covered.

Paper with any type of stains such as grease.

News clippings.

Crayon, felt tip or hand painted drawings.

Call 909-350-2476 or click here for a complete list of prohibited items.

POLICIES REGARDING MAILING PHOTOS TO San Bernardino West Valley Detention Center

Photos should not exceed 4 inches high x 6 inches wide.

The jail does not specify the number of photos that an inmate can receive at one time, but it is recommended that you not send more than five at a time.

Polaroid Photos are prohibited.

Photos of weapons are prohibited.

Photos of drugs, the consuming of drugs or alcohol is prohibited.

Photos of lewd behavior or people exhibiting too much skin is prohibited.

Call 909-350-2476 or check the most recent policies regarding inmate photos on the jail's website by going here.

Important Mail Tips

Failure to follow the jail’s guidelines can get the inmate in trouble.

Repeated failure to follow guidelines can get future mail from you banned.

Mail is always scanned and inspected for contraband, obscenity and other rule infractions.

Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  

Never write anything about the inmate's court case you wouldn't want read aloud in court.

Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.

The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

Click here to view contact information for the San Bernardino West Valley Detention Center.

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