Maguire Correctional Facility uses IC Solutions for their inmate phone services.
In order to communicate with your inmate by telephone you must register with IC Solutions and choose a 'type' of account.
There are two different types of phone accounts you can fund:
1. Prepaid Accounts - With a prepaid account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
2. Debit Telephone Accounts – With a Debit telephone account, the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Maguire Correctional Facility.
How it works:
1. First, you must register with IC Solutions:
2. Choose whether you are funding a Prepaid or a Debit account.
3. Follow the prompts for choosing Maguire Correctional Facility for a Debit account, or choosing an ‘inmate’ for a Prepaid account.
4. Make payment.
Prepaid Account - More Information
- One Prepaid account per inmate/phone number.
- Use Prepaid Accounts if you want to have the ability to leave voicemail messages for your inmate.
- Prepaid Accounts can be funded to allow for Remote Video Visits if they are available at the facility.
- Collect calls are allowed, but only to your landline. You will see the IC Solutions portion of the bill on your land line phone bill.
- Cost – Prepaid Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds will be refunded to you.
Debit Telephone Accounts – More Information
- Your Inmate controls the funds and can call any phone number not restricted by Maguire Correctional Facility.
- Cost – Debit Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds are the property of your inmate.
Voicemail – More Information
- Voice mail messages cannot exceed 30 seconds in length.
- Voicemail messages can be left 24/7
- Your inmate will immediately be notified they have a message.
- Maguire Correctional Facility will provide you with its own Inmate Voicemail Number for this service.
Please allow for a delay in the use of IC Solutions Phone services when using Mail-in purchases.
2200 Danbury Street
San Antonio, TX 78217
When purchasing PREPAID phone services through a mail-in purchase, please be sure to include with your payment, your:
When purchasing DEBIT phone services through a mail-in purchase, (Western Union, cashier's check, or money order only) please be sure to include with your payment, your:
How does an Inmate make a phone call from Maguire Correctional Facility?
Once you have created and funded your account with IC Solutions, your inmate can start making calls immediately.
Important Tips About Maguire Correctional Facility Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with IC Solutions to connect with your inmate at Maguire Correctional Facility by clicking the banner below.
To schedule a visit and meet with an inmate in San Mateo County, either at-the-jail or remotely by video, follow these instructions:
For all the information you need to schedule and visit with a Maguire Correctional Facility inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.
Postcards & Envelopes
The Maguire Correctional Facility allows regular postcards and envelopes to be mailed to inmates. There are a number of restictions that are oulined on the Inmate Mail page.
Postcards and envelopes MUST be mailed to the following address:
Smart Communication-San Mateo County Jail
INMATE NAME-ID NUMBER
P.O. BOX 9126
Seminole, FL 33775-9126
Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.
All newspapers, magazines and books are to be shipped to:
Maguire Correctional Facility
INMATE NAME – ID NUMBER
300 Bradford Street
Redwood City, CA 94063
For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Maguire Correctional Facility follow these steps:
To send commissary money to an inmate in Maguire Correctional Facility follow these steps:
To receive phone calls from inmates in San Mateo County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.