Jacksonville Community Transition Center

You can search the Official Jail Inmate Roster to locate an inmate in the Jacksonville Community Transition Center and see their charges, bond amount, visitation eligibility, and mugshot. For anything the roster doesn’t answer, call the jail at 904-630-2856. Florida makes it possible to search for active warrants in Duval County and statewide, and to look up criminal court cases online in participating counties.

Jacksonville Community Transition Center Inmate Search

Most criminal defendants in Duval County are entitled to pretrial release on reasonable conditions under the Florida Constitution. The exceptions are capital and life felonies with evident proof, and cases where no conditions would protect the community. People arrested for minor misdemeanors or traffic offenses are often given a notice to appear. For other offenses, the Florida Supreme Court sets minimum bond amounts in a uniform statewide schedule.

To check an inmate’s bail at the Jacksonville Community Transition Center, call 904-630-2856. You can also review the Florida uniform statewide bond schedule for 2026 to see the minimum bond for the charge. Circuits may set higher amounts, and some serious charges require a first appearance before a judge. The county accepts payment in cash, by surety bond, or by property bond, and release on personal recognizance is also possible.

The Jacksonville Community Transition Center is licensed for 300 inmates at any given time, but it often has to make room for many more, especially on weekends. At most city and county jails in Florida, the inmate population turns over like this:

• At least 35-40% turn over monthly
• Another 25-30% turn over every 90 days
• Another 15-20% turn over every six months
• About 8-9% stay between six and twelve months

Inmates held longer than twelve months are usually facing serious charges like rape or murder. Because those cases take time to prepare for trial, offenders arrested in this county remain in custody at one of the Duval County facilities much longer.

Every year, Duval County law enforcement agencies arrest and detain approximately 67,680 offenders.

We’ve also gathered photos of the jail over the years that you can view.

Steps to pay bail in Duval County

After an arrest, individuals are brought to Jacksonville Community Transition Center in Jacksonville for processing. Following this, three possible outcomes exist:

1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 904-630-2856.

Bail payment can be handled through various means.

• Pay a cash bond in full at the bonding window inside the jail or at the clerk of court, by cash, cashier's check or money order; a lobby kiosk or online bond vendor often takes debit and credit cards for an extra fee, and you should bring the inmate's full name and booking number (the jail can be reached at 904-630-2856).
• Licensed bail bond agents in Duval County are available for assistance.
• Land or a home can often serve as bond collateral: the owner provides a deed and a recent tax or appraisal value showing clear title and equity of at least the bond amount, commonly double, and the court that set bail approves the pledge.

To learn more about the bail process in Duval County, Florida, visit the Jacksonville Community Transition Center Bail Page.

How Do You Visit an Inmate in the Jacksonville Community Transition Center? What is the Schedule?

Jacksonville Community Transition Center at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines

All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court) 

• First, you must register to visit (and schedule) with gettingout/ViaPath
• 
• All visits must be scheduled at least 24 hours in advance. No exceptions.
• There is no cost for on site video visits.
• Each inmate can receive one visitor per week.
• Visitation center visits are a maximum of two hours.
• Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
• Inmate workers will not be allowed visitation during their assigned work hours.
• Juveniles will not be allowed visitation during school hours.
• Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
• No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.

Jacksonville Community Transition Center REMOTE Inmate Video Visitation Schedule, Registration & Cost

• First, you must register to visit (and schedule) with gettingout/ViaPath
  
• All visits must be scheduled at least 24 hours in advance. No exceptions.
• Visits cost $0.25 per minute.

Jacksonville Community Transition Center uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Jacksonville Community Transition Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Jacksonville Community Transition Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Jacksonville Community Transition Center?

To visit an inmate in Duval County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Duval County remote video inmate visitation can be done using the services of Viapath / GettingOut. 



There are three ways to remotely visit your inmate in Jacksonville Community Transition Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.

To remotely visit an inmate in Duval County follow these steps:
1.  Start by confirming that Jacksonville Community Transition Center's Video Visitation is working correctly by looking up Duval County here.
2.  The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Jacksonville Community Transition Center, and then the inmate you wish to communicate with.

Other Duval County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Jacksonville Community Transition Center Visitation Services you can call them at 866-516-0115.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Duval County, can be found on our Visit Inmate Page.

Jacksonville Community Transition Center Phone: 904-630-2856

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jacksonville Community Transition Center?

Jacksonville Community Transition Center at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines

All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court) 

• First, you must register to visit (and schedule) with gettingout/ViaPath
• 
• All visits must be scheduled at least 24 hours in advance. No exceptions.
• There is no cost for on site video visits.
• Each inmate can receive one visitor per week.
• Visitation center visits are a maximum of two hours.
• Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
• Inmate workers will not be allowed visitation during their assigned work hours.
• Juveniles will not be allowed visitation during school hours.
• Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
• No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.

Jacksonville Community Transition Center REMOTE Inmate Video Visitation Schedule, Registration & Cost

• First, you must register to visit (and schedule) with gettingout/ViaPath
  
• All visits must be scheduled at least 24 hours in advance. No exceptions.
• Visits cost $0.25 per minute.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

How Do You Deposit Money for an Inmate in the Jacksonville Community Transition Center?

There are multiple ways to add money to an inmate's account at Jacksonville Community Transition Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Jacksonville Community Transition Center whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Duval County

To send commissary money to an inmate in Jacksonville Community Transition Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Jacksonville Community Transition Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jacksonville Community Transition Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Jacksonville Community Transition Center?

How Do You Communicate with an Inmate in the Jacksonville Community Transition Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Jacksonville Community Transition Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Jacksonville Community Transition Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

How do I Mail an Inmate in the Jacksonville Community Transition Center, and what can I send them?

Postcards
The Jacksonville Community Transition Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Jacksonville Community Transition Center also allows regular postcards and envelopes to be mailed to inmates. Envelopes can not be larger than 9.5" x 12.5". Nothing can be enclosed in the envelope but a letter. This includes photographs or computer generated reading materials downloaded from the Internet, regardless of content. They will be confiscated and disposed. Jacksonville Community Transition Center also does not allowed money, money orders or cashier's checks to be mailed to inmates. See the Inmate Money page for information about money deposits.

All Personal Mail should be addressed as follows and MUST include the sender's full address:

Inmate's Full Name & 10-digit Booking #
Community Transition Center
Duval County, FL
PO Box 247
Phoenix, MD 21131

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Jacksonville Community Transition Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jacksonville Community Transition Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be addressed, and shipped to:
Inmate's Full Name & 10-digit Booking #
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

Can I purchase Commissary Online for an Inmate in the Jacksonville Community Transition Center, and what can I purchase?

Jacksonville Community Transition Center contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select Jacksonville Community Transition Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jacksonville Community Transition Center staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Duval County

To send commissary money to an inmate in Jacksonville Community Transition Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Jacksonville Community Transition Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jacksonville Community Transition Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

How Can I Communicate with an Inmate in the Jacksonville Community Transition Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Jacksonville Community Transition Center contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Jacksonville Community Transition Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
Call   866-516-0115

How to Communicate with an Jacksonville Community Transition Center Inmate by Mail and by Email

To mail or email an inmate in Duval County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Jacksonville Community Transition Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Jacksonville Community Transition Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Jacksonville Community Transition Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Duval County inmate photos and videos.

Customer Service Questions
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Duval County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

Do Inmates in the Jacksonville Community Transition Center have Access to Tablets or Computers?

Jacksonville Community Transition Center allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Jacksonville Community Transition Center, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Jacksonville Community Transition Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Jacksonville Community Transition Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Jacksonville Community Transition Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your Jacksonville Community Transition Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.

What are the other City and County Jails in Duval County?

Duval County County Jails

Duval County Juvenile Facilities

What are the other Jails in the Neighboring Counties surrounding Duval County?