John E. Goode Pre-Trial Detention Facility
John E. Goode Pre-Trial Detention Facility
Trying to locate an inmate? Call the 2189-bed John E. Goode Pre-Trial Detention Facility 24 hours a day at 904-630-5760.
When police in this county arrest someone for a misdemeanor or felony, they bring that person here for booking and processing. The person may then be bonded out, released on their own recognizance, or held until their trial is resolved, depending on the charges.
You can also search the facility’s roster online with the inmate search tool.
Inmates sentenced to less than a year do their time in this county. Inmates sentenced to longer terms are transferred to the Florida State Prison System or the Federal Bureau of Prisons.
This page covers the inmate services you’ll need most:
- Visiting hours and rules
- Putting money on an inmate’s account
- Sending letters
- Receiving phone calls and voicemail
- Email and text messaging
- Tablet rentals
- Posting bail
- Commissary
Write down the inmate’s jail ID or booking number; you’ll likely need it. If it’s not online, call John E. Goode Pre-Trial Detention Facility at 904-630-5760.
Inmate Services
Phone
904-630-5760Physical address
John E. Goode Pre-Trial Detention Facility500 East Adams
Jacksonville, FL 32202 Get directions
Mailing address (personal mail)
Mailing address (legal mail or subscriptions)
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202
Other Jails and Prisons
Everything from an inmate’s criminal charges and bond amount to their visitation eligibility and mugshot can be found on the John E. Goode Pre-Trial Detention Facility’s Official Jail Inmate Roster. You can also call the jail at 904-630-5760. To check for an active warrant in Duval County or anywhere in Florida, use the state’s wanted persons search. Many Florida counties, including some that share records through the same portal, also post criminal court cases online.
John E. Goode Pre-Trial Detention Facility Inmate Search
The Florida Constitution gives most people charged with a crime in Duval County the right to reasonable pretrial release, except for capital or life felonies where the proof is evident, or when no conditions would protect the public. Lower-level misdemeanors and traffic cases often end with a notice to appear. For other offenses, a uniform statewide bond schedule set by the Florida Supreme Court lists the minimum bond.
You can find out an inmate’s bail by calling the John E. Goode Pre-Trial Detention Facility at 904-630-5760. If you know the charge, the Florida uniform statewide bond schedule for 2026 shows the minimum bond. Each judicial circuit can require more, and some serious charges require a first appearance hearing before release. The county accepts cash, surety bonds, or property bonds, and may release some offenders on personal recognizance.
The John E. Goode Pre-Trial Detention Facility is licensed for 2189 inmates, but it often has to make room for many more, especially on weekends. At most city and county jails in Florida, at least 35-40% of inmates turn over every month, 25-30% more every 90 days, and 15-20% more every six months. About 8-9% stay incarcerated six to twelve months. Those held longer than twelve months are usually facing serious charges such as rape or murder, and because those cases take longer to prepare for trial, offenders arrested in this county remain in one of the Duval County facilities much longer.
Duval County law enforcement agencies arrest and detain approximately 67,680 offenders annually.
Take a look at our photo gallery of the jail, collected over the years.
⇓ Learn more ⇓ Show lessIf someone you love was arrested in Jacksonville or anywhere else in Duval County, this is almost certainly where they were taken first. The John E. Goode Pretrial Detention Facility is the main jail run by the Jacksonville Sheriff’s Office Department of Corrections, and it sits downtown at 500 E. Adams Street, Jacksonville, FL 32202. The main number is (904) 630-5760. The building opened in 1991, when more than 1,700 inmates were moved in from seven older facilities. According to the Sheriff’s Office corrections page, it holds pretrial detainees along with federal, juvenile, state-sentenced and county-sentenced inmates.
Start with the JSO inmate search to confirm your person is in custody and to see charges, booking number and bond. You will need that 10-digit booking number for mail and deposits, so write it down. Duval County is part of Florida’s Fourth Judicial Circuit, and under Florida Rule of Criminal Procedure 3.130, everyone arrested must go before a judge for first appearance within 24 hours. That’s where release conditions are set.
A quick word about bail. Article I, Section 14 of the Florida Constitution gives most people accused of a crime the right to pretrial release on reasonable conditions; the main exceptions are capital or life felonies where the proof is evident or the presumption great, or cases where no conditions can protect the community. Before first appearance, jails use the Florida Supreme Court’s uniform statewide bond schedule (AOSC25-69), which is in effect from January 1 through December 31, 2026. It sets minimum amounts; the Fourth Circuit’s chief judge can set higher local amounts, and the first appearance judge isn’t bound by the schedule. Some serious charges require a judge to see the person before any release (see Florida Statutes §903.011, §903.046 and §907.041). Minor misdemeanors often end with a notice to appear instead of bail. Cash bonds are posted in the jail’s public reception area with cash, a certified or cashier’s check from a local bank, or a U.S. Postal money order payable to “Office of the Sheriff.” You can also hire a licensed bail bond agent; the Florida Department of Financial Services says the premium on a state bond is 10% of the bail amount. Officers aren’t allowed to recommend a bonding company.
Worried there may be a warrant? Check the FDLE statewide wanted persons search, keeping in mind that not every warrant shows up there. When in doubt, call the Sheriff’s Office or talk to a lawyer.
There is no in-person visiting. Every visit is by video. Remote visits from home are set up through GettingOut.com, where you register and the inmate calls you; JSO lists the cost at $0.25 per minute. Free video visits are also available at the onsite visitation center at 500 E. Adams Street, Friday through Sunday from 9 a.m. to 7 p.m. Each inmate gets one visitor per week for up to two hours, and you must book at least 24 hours ahead (up to 14 days out). Dress modestly: see-through or tight clothing without proper undergarments can end a visit and lead to a suspension of 7 days to a year. Recording, livestreaming or screenshots are banned, and a screenshot brings an automatic one-year suspension.
Since October 1, 2024, personal mail doesn’t go to the jail. Send it to: Jacksonville Sheriff’s Office – Duval, FL, the inmate’s name and 10-digit booking number, P.O. Box 247, Phoenix, MD 21131. Letters are scanned and delivered on the inmate tablets. Legal mail still goes to 500 E. Adams Street. For money, JSO uses Access Secure Deposits at inmatedeposits.com or 1-866-345-1884, plus a cash kiosk in the jail lobby; staff won’t take cash or money orders by mail or in person. Phone accounts are funded at offenderconnect.com or 1-877-650-4249. Money and keys can be picked up in the public lobby during business hours, and sentenced inmates from the Montgomery Correctional Center are brought here to be released.
Getting there is easy by downtown standards. The jail is in the heart of downtown Jacksonville, which JTA buses and the Skyway serve; use the JTA trip planner for the current route from your stop. For fuel, try the Shell at 715 N. Main Street or the Chevron at 9 W. Union Street. If you need a quick bite, there’s a McDonald’s at 253 W. State Street and a Jimmy John’s at 201 N. Laura Street.
- Jail (Main): 904-630-5760
- Adult Probation: 904-695-4045
- Inmate Mail: 904-630-5835
- Jail Chaplains: 904-630-5736
- Juvenile: 904-798-4820
- Juvenile Probation: 904-391-3877
- Police: 904-630-7600
- Public Defender: 904-255-4600
- Sheriff: 904-630-0500
The booking process explained for John E. Goode Pre-Trial Detention Facility
Following an arrest, individuals are processed at John E. Goode Pre-Trial Detention Facility. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.
It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.
The booking steps at John E. Goode Pre-Trial Detention Facility include:
- Identification verification.
- Taking mugshots.
- Answering questions about health, criminal history, and gang affiliations.
- Possible DNA sample collection.
- A full-body search.
- Confiscating personal items for safekeeping.
- Providing a phone call.
To inquire about posting bond for an arrestee, contact the facility at 904-630-5760.
What are the bail options in Duval County after an arrest?
Once arrested, an individual may be brought to John E. Goode Pre-Trial Detention Facility in Jacksonville for processing. The next steps vary:
1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 904-630-5760 to confirm the bail amount.
There are several ways to pay an individual’s bail.
- A cash bond is posted by paying the whole amount at the jail bonding window or the clerk's office with cash, a cashier's check or a money order, and many facilities also accept cards at a kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail's line is 904-630-5760.
- Licensed bail bond agencies in Duval County can provide assistance.
- Courts in many places accept real property, such as land or a house, as bond collateral when the owner documents clear title and equity of at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves.
For more information about bail in Duval County, Florida, see the John E. Goode Pre-Trial Detention Facility Bail Guide.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the John E. Goode Pre-Trial Detention Facility? What is the Schedule?
John E. Goode Pre-Trial Detention Facility at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines
All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court)
- First, you must register to visit (and schedule) with gettingout/ViaPath
- All visits must be scheduled at least 24 hours in advance. No exceptions.
- There is no cost for on site video visits.
- Each inmate can receive one visitor per week.
- Visitation center visits are a maximum of two hours.
- Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
- Inmate workers will not be allowed visitation during their assigned work hours.
- Juveniles will not be allowed visitation during school hours.
- Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
- No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.
| DAY | HOURS |
| SUNDAY | 9:00AM - 7:00PM |
| MONDAY | 9:00AM - 7:00PM |
| TUESDAY | 9:00AM - 7:00PM |
| WEDNESDAY | 9:00AM - 7:00PM |
| THURSDAY | 9:00AM - 7:00PM |
| FRIDAY | 9:00AM - 7:00PM |
| SATURDAY | 9:00AM - 7:00PM |
John E. Goode Pre-Trial Detention Facility REMOTE Inmate Video Visitation Schedule, Registration & Cost
- First, you must register to visit (and schedule) with gettingout/ViaPath
- All visits must be scheduled at least 24 hours in advance. No exceptions.
- Visits cost $0.25 per minute.
| DAY | HOURS |
| SUNDAY | 9:00AM - 7:00PM |
| MONDAY | 9:00AM - 7:00PM |
| TUESDAY | 9:00AM - 7:00PM |
| WEDNESDAY | 9:00AM - 7:00PM |
| THURSDAY | 9:00AM - 7:00PM |
| FRIDAY | 9:00AM - 7:00PM |
| SATURDAY | 9:00AM - 7:00PM |
John E. Goode Pre-Trial Detention Facility uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Select John E. Goode Pre-Trial Detention Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at John E. Goode Pre-Trial Detention Facility.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.
How Do You Visit an Inmate in John E. Goode Pre-Trial Detention Facility?
To visit an inmate in Duval County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Duval County remote video inmate visitation can be done using the services of Viapath / GettingOut.

There are three ways to remotely visit your inmate in John E. Goode Pre-Trial Detention Facility:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.
To remotely visit an inmate in Duval County follow these steps:
1. Start by confirming that John E. Goode Pre-Trial Detention Facility's Video Visitation is working correctly by looking up Duval County here.
2. The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select John E. Goode Pre-Trial Detention Facility, and then the inmate you wish to communicate with.
Other Duval County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the John E. Goode Pre-Trial Detention Facility Visitation Services you can call them at 866-516-0115.
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Duval County, can be found on our Visit Inmate Page.
John E. Goode Pre-Trial Detention Facility Phone: 904-630-5760
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the John E. Goode Pre-Trial Detention Facility?
John E. Goode Pre-Trial Detention Facility at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines
All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court)
- First, you must register to visit (and schedule) with gettingout/ViaPath
- All visits must be scheduled at least 24 hours in advance. No exceptions.
- There is no cost for on site video visits.
- Each inmate can receive one visitor per week.
- Visitation center visits are a maximum of two hours.
- Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
- Inmate workers will not be allowed visitation during their assigned work hours.
- Juveniles will not be allowed visitation during school hours.
- Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
- No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.
| DAY | HOURS |
| SUNDAY | 9:00AM - 7:00PM |
| MONDAY | 9:00AM - 7:00PM |
| TUESDAY | 9:00AM - 7:00PM |
| WEDNESDAY | 9:00AM - 7:00PM |
| THURSDAY | 9:00AM - 7:00PM |
| FRIDAY | 9:00AM - 7:00PM |
| SATURDAY | 9:00AM - 7:00PM |
John E. Goode Pre-Trial Detention Facility REMOTE Inmate Video Visitation Schedule, Registration & Cost
- First, you must register to visit (and schedule) with gettingout/ViaPath
- All visits must be scheduled at least 24 hours in advance. No exceptions.
- Visits cost $0.25 per minute.
| DAY | HOURS |
| SUNDAY | 9:00AM - 7:00PM |
| MONDAY | 9:00AM - 7:00PM |
| TUESDAY | 9:00AM - 7:00PM |
| WEDNESDAY | 9:00AM - 7:00PM |
| THURSDAY | 9:00AM - 7:00PM |
| FRIDAY | 9:00AM - 7:00PM |
| SATURDAY | 9:00AM - 7:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the John E. Goode Pre-Trial Detention Facility?
There are multiple ways to add money to an inmate's account at John E. Goode Pre-Trial Detention Facility, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the John E. Goode Pre-Trial Detention Facility whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Duval County
To send commissary money to an inmate in John E. Goode Pre-Trial Detention Facility follow these steps:
- Register with Access Corrections by creating an account.
- Select Florida, then select John E. Goode Pre-Trial Detention Facility, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Goode Pre-Trial Detention Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the John E. Goode Pre-Trial Detention Facility?
How Do You Communicate with an Inmate in the John E. Goode Pre-Trial Detention Facility by Phone
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
- Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
- Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
- Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for John E. Goode Pre-Trial Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.
For full instructions on the John E. Goode Pre-Trial Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the John E. Goode Pre-Trial Detention Facility, and what can I send them?
Postcards
The John E. Goode Pre-Trial Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The John E. Goode Pre-Trial Detention Facility also allows regular postcards and envelopes to be mailed to inmates. Envelopes can not be larger than 9.5" x 12.5". Nothing can be enclosed in the envelope but a letter. This includes photographs or computer generated reading materials downloaded from the Internet, regardless of content. They will be confiscated and disposed. John E. Goode Pre-Trial Detention Facility also does not allowed money, money orders or cashier's checks to be mailed to inmates. See the Inmate Money page for information about money deposits.
All Personal Mail should be addressed as follows and MUST include the sender's full address:
Inmate's Full Name & 10-digit Booking #
Duval County Jail, FL
PO Box 247
Phoenix, MD 21131
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The John E. Goode Pre-Trial Detention Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the John E. Goode Pre-Trial Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be addressed, and shipped to:
Inmate's Full Name & 10-digit Booking #
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for John E. Goode Pre-Trial Detention Facility:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
John E. Goode Pre-Trial Detention Facility Florida (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. John E. Goode Pre-Trial Detention Facility mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
- TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy.
- Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them.
Here’s what happens when TextBehind receives a letter from an inmate:
- Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
- Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon.
YOU NEED TO KNOW THIS...
- Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
- The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps.
- All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
- After the shipments, TextBehind has no control over the process.
- The delivery of your letters depends on couriers and prison staff taking necessary action on time.
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
John E. Goode Pre-Trial Detention Facility Florida (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the John E. Goode Pre-Trial Detention Facility, and what can I purchase?
John E. Goode Pre-Trial Detention Facility contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.
Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Florida.
3. Select John E. Goode Pre-Trial Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by John E. Goode Pre-Trial Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
How to Send Money to an Inmate in Duval County
To send commissary money to an inmate in John E. Goode Pre-Trial Detention Facility follow these steps:
- Register with Access Corrections by creating an account.
- Select Florida, then select John E. Goode Pre-Trial Detention Facility, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Goode Pre-Trial Detention Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the John E. Goode Pre-Trial Detention Facility using an Online Messaging Service?
Emailing and Texting Messages, Photos & Videograms
John E. Goode Pre-Trial Detention Facility contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select John E. Goode Pre-Trial Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
Call 866-516-0115
How to Communicate with an John E. Goode Pre-Trial Detention Facility Inmate by Mail and by Email
To mail or email an inmate in Duval County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
- All mail sent to an inmate at the John E. Goode Pre-Trial Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- All mail must include the facility's address, as well as the inmate's name and assigned number.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- The John E. Goode Pre-Trial Detention Facility has a zero-tolerance policy regarding mail violations.
- All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Emailing Messages & Photos
Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select John E. Goode Pre-Trial Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
- Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
- After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
- You can also send your Duval County inmate photos and videos.
Customer Service Questions
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Duval County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the John E. Goode Pre-Trial Detention Facility have Access to Tablets or Computers?
John E. Goode Pre-Trial Detention Facility allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at John E. Goode Pre-Trial Detention Facility, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at John E. Goode Pre-Trial Detention Facility.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- John E. Goode Pre-Trial Detention Facility Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at John E. Goode Pre-Trial Detention Facility
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL

2. Purchase the services you want for your John E. Goode Pre-Trial Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Duval County?
Duval County County Jails
Duval County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Duval County?
Nearby counties
This facility, known as "John E. Goode Pre-Trial Detention Facility" is also known as Duval County Jail Pre-Trial Detention Facility, Duval County Department of Corrections - PDF, Duval County Jail, Pre-Trial Detention Center , Duval County Jail, Pre-Trial Detention Center , Florida, Duval.