Highlands County Jail Inmate Commissary

Search for an Inmate in Highlands County

Highlands County Jail

Address:
338 South Orange Street
Sebring, FL 33870

Phone:

863-402-7201

Buy Commissary for an Inmate in the Highlands County Jail

Highlands County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Highlands County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

You can buy commissary for an inmate using an online service called icare gifts.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items.

This amount is subject to change so call the facility at 863-402-7201 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for information on the Highlands County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

Highlands County Jail Inmate Commissary Information

Highlands County Jail allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Highlands County Jail has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Highlands County Jail

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

Commissary Deposits using Touch Pay

Options for putting money on an inmate's books in Highlands County Jail:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.


Option 2 - Deposit Inmate Money Online
Highlands County Jail uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail 
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. 

NOTE: Call the Highlands County Jail at 863-402-7201 to see if they are still allowing money orders to be mailed.

Option 4 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 863-402-7201 to get the Facility Locator Number.

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Highlands County Jail can spend each month, call 863-402-7201.

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Highlands County Jail, call 863-402-7201.

How can a friend or family member deposit money for an inmate in jail or prison?

Highlands County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 863-402-7201 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Highlands County Jail, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 863-402-7201.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Highlands County Jail contracts with for inmate deposits, call them at 863-402-7201.

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Highlands County Jail, call 863-402-7201.

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 863-402-7201 to see which one that the Highlands County Jail works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

How to Send and Receive Secure Text and Email Messages with an Inmate in Highlands County Jail

To communicate by text or email with an Highlands County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Highlands County inmates or detainees to connect with.
  • When you locate the Highlands County inmate that you want to connect with, you can send them a connection request.
  • Highlands County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Highlands County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Schedule & Visit with an Inmate in Highlands County Jail

To schedule a visit and meet with an inmate in Highlands County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Highlands County inmate to visit with.
  • When you locate the Highlands County inmate that you want to connect with, you can send them a connection request.
  • Highlands County Jail will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Highlands County Jail inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

Highlands County Jail Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at Highlands County Jail are provided free tablets to use within the jail that allow them to have access to the following services and information:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
  • Video Visitation - Visitation may not be allowed on the Tablets.  Call Highlands County Jail at 863-402-7201 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Highlands County:

  • Keeps inmates busy.
  • The threat of losing access to tablets keeps them better behaved.
  • Safer for the staff to keep inmates happy.
  • Allows communication with family members.
  • Educational programming.
  • Legal research.
  • Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.


 

Highlands County Jail Inmate Mail Types

Postcards
The Highlands County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Highlands County Jail also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Smart Communications / Highlands County Detention Facility
P.O. Box 9166
Seminole, FL 33775-9166


Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Highlands County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Highlands County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Highlands County Jail
338 South Orange Street
Sebring, FL 33870


 

How to Set up a Phone Account and Receive Calls from an Inmate in Highlands County Jail

To communicate by telephone with a Highlands County inmate, follow these instructions:

  • To receive phone calls from a Highlands County inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Highlands County inmates or detainees to connect with.
  • When you locate the Highlands County inmate that you want to connect with, you can send them a connection request.
  • Highlands County Jail will then need to approve the request before you can receive phone calls.

For all the information you need to receive phone calls from a Highlands County Jail inmate, including how it works, how much it costs, how often you can receive calls and when you can receive them and more, check out our Inmate Phone Page.
NOTE: Your phone calls will be monitored and stored. You may want to refrain from discussing your inmate's court case. Anything discussed on the calls may be used in your inmate's court case.


 

How to Deposit Money into an Inmate's Account in Highlands County Jail

To deposit money into the account of an inmate in Highlands County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Florida.
  • Select Highlands County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 863-402-7201 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Highlands County Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Highlands County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Highlands County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Highlands County Jail follow these steps:

  • Register here to create an account with icaregifts for Highlands County.
  • Choose Florida, then Highlands County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Highlands County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Highlands County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Highlands County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Highlands County.


 

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