Dallas County Correctional Facility

Last updated by Elizabeth Boyle

Search for an Inmate or Active Arrest Warrant in Dallas County

Dallas County Correctional Facility

Infante's jailers on Thin Blue Line Lane in Adel field custody, charge and bond questions about Dallas County inmates at 515-993-5815, separate from the sheriff's administrative number.

Phone: 515-993-5815

Physical Address:
28985 Thin Blue Line Lane
Adel, IA 50003

Mailing Address (personal mail):
Inmate's Full Name & Arrest #, Cell #
Inmate's Full Name
PO Box 187
Adel, Iowa 50003-0187

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Arrest #, Cell #
Inmate's Full Name
PO Box 187
Adel, Iowa 50003-0187

Other Jails and Prisons

How Do You Find Someone in the Dallas County Correctional Facility?

Four sheriff's pages on dallascountyiowa.gov (Jail Division, Inmate Account/Bond, Bond Information and Inmate Visitation), the county staff directory's jail entry, Judge Porter's Fifth District listing for Dallas County and Valorie Wilson's Des Moines Adult public defender page underpin these Adel guides; the Thin Blue Line Lane desk at 515-993-5815 has the last word on who is being held.

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About the Dallas County Correctional Facility

The Dallas County Jail on Thin Blue Line Lane in Adel

Adam Infante, Dallas County's sheriff, oversees both his administrative offices and the county's Correctional Facility from one campus address, 28985 Thin Blue Line Lane on the edge of Adel. The jail desk answers at 515-993-5815, while the sheriff's business line, 515-993-4771, keeps administrative hours of 8 a.m. to 4:30 p.m. Monday through Friday.

Daily life inside Infante's Adel jail

According to the county's Jail Division page, prisoners on Thin Blue Line Lane get three meals a day brought to their cells, with special diets accommodated. Health care comes through Advanced Correctional Healthcare (ACH), which supplies a jail nurse and doctor; an ill inmate files a written medical request, and doctor, hospital, ambulance, pharmacy and dental charges are billed to the inmate's commissary account, running a deficit that later deposits pay down.

Contact services from the Adel facility

Infante's staff route video visits, calls and electronic messages through CIDNET and account deposits through JailATM, online, by phone or at a kiosk in the building. Infante's lobby and home video hours sit in the Adel visiting schedule, and JailATM's online, phone and kiosk routes in the Thin Blue Line Lane deposit guide.

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Recent Bookings & Arrests

What happens during booking at Dallas County Correctional Facility?

After arrest, individuals are processed at Dallas County Correctional Facility, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at Dallas County Correctional Facility:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

If you need details about an offender’s bail or bond, contact the facility at 515-993-5815.

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Directions / Map to the Dallas County Correctional Facility
Inmate Bail and Bonding

How do you post bail in Dallas County?

If someone is taken to Dallas County Correctional Facility in Adel for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 515-993-5815.

Bail payments can be handled in various ways.

  • Cash bonds are paid in full, normally at the jail's bonding window or with the clerk of court, by cash, cashier's check or money order, and card payments are often possible through a kiosk in the lobby or an online vendor for a convenience fee; have the inmate's full name and booking number ready, and reach the jail at 515-993-5815.
  • Licensed bail bond agents in Dallas County can facilitate payment.
  • Property bonds are available in many courts: an owner may pledge land or a home after proving clear title and equity of at least the bond amount (often double) with the deed and a recent tax or appraisal figure, and the court that set bail decides whether to accept it.

For a comprehensive guide to the bail process in Dallas County, Iowa, visit the Dallas County Correctional Facility Bail FAQ page.

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Inmate Visitation

How Do You Visit an Inmate in the Dallas County Correctional Facility? What is the Schedule?

Video Visitation Hours at the Dallas County Correctional Facility

Dallas County Correctional Facility
28985 Thin Blue Line Lane, Adel, IA 50003
515-993-5815

Every Dallas County visit happens on a screen and ends after 20 minutes; the jail's listing has visitors open a CIDNET account, load data and only then claim a slot.

CIDNET scheduling for Dallas County video visits

On-Site Video Visitation Schedule at the Dallas County Jail

Days Afternoon session Evening session
Sunday through Saturday in the Adel lobby 1:00 p.m. to 4:00 p.m. 6:30 p.m. to 9:00 p.m.

Remote Video Visitation Schedule for Dallas County Inmates

Days Morning Midday and afternoon Evening
Every day, from home through CIDNET 9:00 a.m. to 10:45 a.m. 11:45 a.m. to 4:45 p.m. 6:30 p.m. to 9:30 p.m.

Setup questions go to CIDNET's support portal, as Infante's Inmate Account page instructs, or to the CIDNET help line at 888-984-1903 (prompt 2).

Registering With CIDNET for Adel Video Visits

CIDNET registration for Dallas County visits

CIDNET app for Dallas County visits

Dallas County's "Step 1" correspondence account instructions walk through the CIDNET setup the sheriff requires; the account itself opens at CIDNET registration, with vendor guides in English and Spanish and answers in the CIDNET FAQ.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Dallas County Correctional Facility?

Remote Video Visit Hours for the Dallas County Jail

CIDNET remote visit scheduling for Dallas County

Daily Remote Visitation Windows at the Dallas County Correctional Facility

  • Morning: 9:00 a.m. to 10:45 a.m.
  • Midday and afternoon: 11:45 a.m. to 4:45 p.m.
  • Evening: 6:30 p.m. to 9:30 p.m.

The jail's listing applies this three-window pattern to every day of the week, and each remote booking with an Adel inmate lasts 20 minutes. For the separate afternoon and evening lobby blocks at the jail itself, open the Thin Blue Line Lane video visiting page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Dallas County Correctional Facility?

Putting Money on the Books at Thin Blue Line Lane

JailATM inmate account deposits for Dallas County

  • In the lobby. Use the kiosk at the Adel facility for an in-person deposit.
  • From home. JailATM handles online deposits for Infante's inmates; JailATM's own site shows any service fee before checkout.
  • By telephone. JailATM's agents at 877-810-0914 can post the deposit once given the Thin Blue Line Lane inmate's legal name and ID.

Check the Dallas County arrest inquiry for the correct name and booking details before sending money.

How to Deposit Money Online for an Inmate in Dallas County

To deposit money online for an inmate in Dallas County Correctional Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Dallas County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Iowa, then choose Dallas County Correctional Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Dallas County Correctional Facility, and then input your payment method. 
  • NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
  • If you need to phone JailATM customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Dallas County Correctional Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Dallas County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Dallas County Correctional Facility?

Calling Charges for Dallas County Inmates

Before loading a balance for Thin Blue Line Lane calls, families see CIDNET's data pricing inside the account.

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Dallas County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Dallas County Correctional Facility inmate.
    1. Click the Create Account button.
    2. Read the Terms of Use, then click Agree.
    3. Login to your email and open the CIDNET email.
    4. In the email, click the Complete Your Verification link.
    5. Choose a Security PIN and a Password.
    6. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Iowa, then the Dallas County Correctional Facility, then your inmate's name.
  • Once you have completed this, the Dallas County Correctional Facility will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Dallas County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Dallas County Correctional Facility, and what can I send them?

What Inmates at the Dallas County Correctional Facility May Receive by Mail

Letters and cards are allowed for Dallas County inmates, and anything not authorized is placed in property or discarded, per the sheriff's page.

Legal and official mail, from an attorney, judge, the governor, the citizens' aide or a legislator, is opened only in front of the inmate and never read.

Paperback books are fine but hardbacks are not, and parcels from stores are replaced by Access Securepak orders; anything else should be cleared with 515-993-5815.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Dallas County Correctional Facility, and what can I purchase?

Access Securepak Care Packs for Adel Inmates

Access Securepak care packs for Dallas County inmates

The jail's listing names Access Securepak for preset commissary packages shipped to Dallas County inmates. To order, register, select Iowa and the Dallas County facility, find the inmate, add funds and choose items; the site shows what and how much may be sent.

How to Send a Carepack Commissary Package Directly to an Inmate in Dallas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Dallas County Correctional Facility follow these steps:

  • Select Iowa, then select Dallas County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Dallas County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Dallas County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Dallas County Correctional Facility check out our Commissary Instructions Page for Dallas County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Dallas County Correctional Facility using an Online Messaging Service?

Opening a CIDNET Correspondence Account for Adel

CIDNET account for Dallas County messages

CIDNET mobile messages for Dallas County

Dallas County publishes a two-step guide: read the instructions, then set up the account at CIDNET registration. CIDNET's FAQ and help line 888-984-1903 (prompt 2) cover login problems.

How to send a text or email to an inmate in Dallas County

To send and receive secure texts or emails from an inmate housed in Dallas County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Iowa, then the Dallas County Correctional Facility, then your inmate's name.
  • Once you have completed this, the Dallas County Correctional Facility will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Dallas County, visit our full page guide. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Inmate Tablets

Do Inmates in the Dallas County Correctional Facility have Access to Tablets or Computers?

Tablet Rentals for Dallas County Inmates

CIDNET tablets at the Dallas County Correctional Facility

CIDNET tablet rental for Dallas County

Adel inmates can be set up with a CIDNET tablet on a month-to-month rental that, per the jail's listing, bundles phone-rate calling, paid messages, free coursework, recovery and mental-health material, music, legal research, eBooks, faith resources, games and digital jail forms. Adel rentals renew on the 1st with the whole month charged, and CIDNET adds no fee for starting or stopping one.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.

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Other Jails in Dallas County

What are the other City and County Jails in Dallas County?

Dallas County County Jails
Dallas County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Dallas County?

Dallas Greene Guthrie Adair Madison Boone Polk Warren
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Search for an Inmate or Active Arrest Warrant in Dallas County