Dallas County Correctional Facility Inmate Visitation

Search for an Inmate or Active Arrest Warrant in Dallas County

Video Visitation Hours at the Dallas County Correctional Facility

Dallas County Correctional Facility
28985 Thin Blue Line Lane, Adel, IA 50003
515-993-5815

Every Dallas County visit happens on a screen and ends after 20 minutes; the jail's listing has visitors open a CIDNET account, load data and only then claim a slot.

CIDNET scheduling for Dallas County video visits

On-Site Video Visitation Schedule at the Dallas County Jail

Days Afternoon session Evening session
Sunday through Saturday in the Adel lobby 1:00 p.m. to 4:00 p.m. 6:30 p.m. to 9:00 p.m.

Remote Video Visitation Schedule for Dallas County Inmates

Days Morning Midday and afternoon Evening
Every day, from home through CIDNET 9:00 a.m. to 10:45 a.m. 11:45 a.m. to 4:45 p.m. 6:30 p.m. to 9:30 p.m.

Setup questions go to CIDNET's support portal, as Infante's Inmate Account page instructs, or to the CIDNET help line at 888-984-1903 (prompt 2).

Schedule a Visit with an Inmate at the Dallas County Correctional Facility

Visiting an Inmate on Thin Blue Line Lane

CIDNET video visits at the Dallas County jail

Visiting at Infante's Adel jail runs through CIDNET video, either from the facility's lobby stations or from a personal device at home, and both kinds of session must be reserved in a CIDNET account. Only people the Adel inmate names on the contact list, and whom Infante's staff approve, can be booked.

Remote Video Visits at the Dallas County Correctional Facility

Registering With CIDNET for Adel Video Visits

CIDNET registration for Dallas County visits

CIDNET app for Dallas County visits

Dallas County's "Step 1" correspondence account instructions walk through the CIDNET setup the sheriff requires; the account itself opens at CIDNET registration, with vendor guides in English and Spanish and answers in the CIDNET FAQ.

Visiting Questions for the Dallas County Correctional Facility

Does Infante's jail offer contact visits in a visiting room?

What are the lobby video hours on Thin Blue Line Lane?

Can I stay on a CIDNET video visit with an Adel inmate for an hour?

The jail lobby cannot fix my CIDNET login; where do I turn?


Does Infante's jail offer contact visits in a visiting room?

The jail's listing shows video visitation only, on-site in the lobby and remote from home, both scheduled through CIDNET.


What are the lobby video hours on Thin Blue Line Lane?

Lobby video runs daily in an afternoon block (1:00 to 4:00) and an evening block (6:30 to 9:00).


Can I stay on a CIDNET video visit with an Adel inmate for an hour?

Not in a single booking; each Dallas County session is capped at 20 minutes.


The jail lobby cannot fix my CIDNET login; where do I turn?

Sheriff Infante's page directs video-setup problems to the support section of CIDNET's customer portal, or call 888-984-1903 and choose prompt 2.

'At Home' Video Visitation

Home Video Visits With the Adel Jail

CIDNET home video visits with the Dallas County jail

From home, families can book a 20-minute CIDNET video session with a Dallas County inmate during any of the three daily remote windows the jail's listing shows: 9:00 to 10:45 a.m., 11:45 a.m. to 4:45 p.m., and 6:30 to 9:30 p.m.

Search for an Inmate or Active Arrest Warrant in Dallas County