Dallas County Correctional Facility Inmate Phone & Email
Dallas County Correctional Facility Inmate Phone Service - Registering and Cost
Calls From Inmates at the Dallas County Jail
Infante's Inmate Account page groups telephone service with video visits and email under a single CIDNET correspondence account. The jail's listing adds that inmates can call during the day and evening, seven days a week, and that each inmate submits a limited list of people to call and visit, which the jail must approve.
Watch for 888-984-1903 on caller ID when someone in Infante's jail is calling. Infante's booking staff at 515-993-5815 can tell callers whether a person arrested in Dallas County gets a complimentary first phone call.
Dallas County Correctional Facility
Address:
28985 Thin Blue Line Lane
Adel, IA 50003
Phone:
515-993-5815
Dallas County Correctional Facility uses CIDNET for Inmate Phone Communication
Receiving Calls From the Adel Jail
Phone service with the Adel jail starts with the county's Step 1 instructions; the CIDNET account they describe, opened at customer.cidnet.net, links a family number to the inmate.
How does an Inmate in Dallas County Correctional Facility Make a Phone Call?
How Dallas County Inmates Place Calls
Calls from a Dallas County inmate go only to contacts the jail has cleared, paid with CIDNET data that a family member purchases; registration, hours and help are in the Adel phone guide.
Phone Questions for the Adel Jail
Why does a call from a Dallas County inmate show 888-984-1903?
Is there a number I can dial to reach my brother in Infante's jail directly?
When can someone held in Adel make calls?
Who must approve the people a Dallas County inmate calls?
Why does a call from a Dallas County inmate show 888-984-1903?
The jail's listing says CIDNET inmate calls come from that number, which is also the vendor's help line.
Is there a number I can dial to reach my brother in Infante's jail directly?
No. Only the inmate can start a CIDNET call; Adel jailers at 515-993-5815 handle custody and bond questions but do not connect callers.
When can someone held in Adel make calls?
During daytime and evening hours, seven days a week, according to the jail's listing.
Who must approve the people a Dallas County inmate calls?
The jail; each inmate lists a limited number of contacts after booking, and staff approve them.
Dallas County Correctional Facility - Emailing / Texting your Inmate
Messaging Between Calls
Because Infante's office runs calls, video and email through one CIDNET correspondence account, a family already set up for phone calls can send written messages to Adel from the same CIDNET login.
Important Dallas County Correctional Facility Inmate Phone Tips
Phone Tips for Families of Adel Inmates
- Agree on a regular calling time within the daytime and evening hours Dallas County inmates have phone access, since lines inside can be busy.
- Assume every call from the Adel jail is recorded, and leave discussion of the pending Dallas County case to the inmate's lawyer.
- Keep the CIDNET account funded and the phone number verified so a call from 888-984-1903 can connect.
- If a scheduled call never comes, a lockdown or a busy housing unit may be the reason; ask jail staff at 515-993-5815 only about custody, not to relay messages.