Dallas County Correctional Facility
Dallas County Correctional Facility
Infante's jailers on Thin Blue Line Lane in Adel field custody, charge and bond questions about Dallas County inmates at 515-993-5815, separate from the sheriff's administrative number.
Inmate Services
Other Jails and Prisons
Four sheriff's pages on dallascountyiowa.gov (Jail Division, Inmate Account/Bond, Bond Information and Inmate Visitation), the county staff directory's jail entry, Judge Porter's Fifth District listing for Dallas County and Valorie Wilson's Des Moines Adult public defender page underpin these Adel guides; the Thin Blue Line Lane desk at 515-993-5815 has the last word on who is being held.
⇓ Learn more ⇓ Show lessThe Dallas County Jail on Thin Blue Line Lane in Adel
Adam Infante, Dallas County's sheriff, oversees both his administrative offices and the county's Correctional Facility from one campus address, 28985 Thin Blue Line Lane on the edge of Adel. The jail desk answers at 515-993-5815, while the sheriff's business line, 515-993-4771, keeps administrative hours of 8 a.m. to 4:30 p.m. Monday through Friday.
Daily life inside Infante's Adel jail
According to the county's Jail Division page, prisoners on Thin Blue Line Lane get three meals a day brought to their cells, with special diets accommodated. Health care comes through Advanced Correctional Healthcare (ACH), which supplies a jail nurse and doctor; an ill inmate files a written medical request, and doctor, hospital, ambulance, pharmacy and dental charges are billed to the inmate's commissary account, running a deficit that later deposits pay down.
Contact services from the Adel facility
Infante's staff route video visits, calls and electronic messages through CIDNET and account deposits through JailATM, online, by phone or at a kiosk in the building. Infante's lobby and home video hours sit in the Adel visiting schedule, and JailATM's online, phone and kiosk routes in the Thin Blue Line Lane deposit guide.
- Jail (Main): 515-993-5815
- Dispatch: 515-993-4567
Understanding the booking process at Dallas County Correctional Facility
After an arrest, individuals are taken to Dallas County Correctional Facility where they go through booking. This process includes identifying the person, reviewing charges, and determining whether they will be released on their own, eligible for bail, or detained until their court date.
It’s crucial to remain silent after being arrested. Anything said may be used in court, so it’s better to refrain from speaking until consulting with an attorney.
The following steps outline the booking procedure at Dallas County Correctional Facility:
- Personal identification verification.
- Taking photographs (mugshots).
- Medical and mental health assessment, as well as inquiries about substance use.
- Possibly collecting DNA samples.
- Performing a full-body search.
- Seizing personal belongings for safekeeping.
- Allowing one phone call.
Booking can take from a short hour to longer periods, especially on busy nights or with uncooperative individuals. For inquiries about posting bond for an arrestee, call the facility at 515-993-5815.
Paying bail for someone in custody in Dallas County
Once someone is booked at Dallas County Correctional Facility in Adel after an arrest, there are several outcomes:
1. They may be released without paying bail, agreeing to show up on a scheduled date.
2. They may remain in custody until their court appearance.
3. They can pay a bail or bond for release. Call 515-993-5815 for bail details.
Bail payments can take several forms.
- The full cash bond is paid at the jail's bonding window or at the clerk of court using cash, a cashier's check or a money order, while many jails add a card option at a lobby kiosk or through an online bond service for a fee; bring the inmate's full name and booking number, and call the jail at 515-993-5815 with questions.
- A licensed bail bond agent in Dallas County can help cover bail.
- Many courts take real estate as security for a bond; the property owner must show clear title plus equity at least equal to the bond, often twice it, backed by a deed and a recent tax or appraisal value, and the court that set the bail gives final approval.
For detailed information about the bail process in Dallas County, Iowa, see the Dallas County Correctional Facility Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Dallas County Correctional Facility? What is the Schedule?
Video Visitation Hours at the Dallas County Correctional Facility
Dallas County Correctional Facility
28985 Thin Blue Line Lane, Adel, IA 50003
515-993-5815
Every Dallas County visit happens on a screen and ends after 20 minutes; the jail's listing has visitors open a CIDNET account, load data and only then claim a slot.
On-Site Video Visitation Schedule at the Dallas County Jail
| Days | Afternoon session | Evening session |
|---|---|---|
| Sunday through Saturday in the Adel lobby | 1:00 p.m. to 4:00 p.m. | 6:30 p.m. to 9:00 p.m. |
Remote Video Visitation Schedule for Dallas County Inmates
| Days | Morning | Midday and afternoon | Evening |
|---|---|---|---|
| Every day, from home through CIDNET | 9:00 a.m. to 10:45 a.m. | 11:45 a.m. to 4:45 p.m. | 6:30 p.m. to 9:30 p.m. |
Setup questions go to CIDNET's support portal, as Infante's Inmate Account page instructs, or to the CIDNET help line at 888-984-1903 (prompt 2).
Registering With CIDNET for Adel Video Visits
Dallas County's "Step 1" correspondence account instructions walk through the CIDNET setup the sheriff requires; the account itself opens at CIDNET registration, with vendor guides in English and Spanish and answers in the CIDNET FAQ.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Dallas County Correctional Facility?
Remote Video Visit Hours for the Dallas County Jail
Daily Remote Visitation Windows at the Dallas County Correctional Facility
- Morning: 9:00 a.m. to 10:45 a.m.
- Midday and afternoon: 11:45 a.m. to 4:45 p.m.
- Evening: 6:30 p.m. to 9:30 p.m.
The jail's listing applies this three-window pattern to every day of the week, and each remote booking with an Adel inmate lasts 20 minutes. For the separate afternoon and evening lobby blocks at the jail itself, open the Thin Blue Line Lane video visiting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Dallas County Correctional Facility?
Putting Money on the Books at Thin Blue Line Lane
- In the lobby. Use the kiosk at the Adel facility for an in-person deposit.
- From home. JailATM handles online deposits for Infante's inmates; JailATM's own site shows any service fee before checkout.
- By telephone. JailATM's agents at 877-810-0914 can post the deposit once given the Thin Blue Line Lane inmate's legal name and ID.
Check the Dallas County arrest inquiry for the correct name and booking details before sending money.
How to Deposit Money Online for an Inmate in Dallas County
To deposit money online for an inmate in Dallas County Correctional Facility follow these steps:
- Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Dallas County.
- After registering and signing in, select 'Send Money Now'.
- Choose Iowa, then choose Dallas County Correctional Facility
- Type in your inmate's last name or their Inmate ID.
- Select your inmate.
- Input an amount to deposit to your inmate in Dallas County Correctional Facility, and then input your payment method.
- NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
- If you need to phone JailATM customer support, call 877-810-0914.
For all information, tips and procedures for sending money to an inmate in Dallas County Correctional Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Dallas County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Dallas County Correctional Facility?
Calling Charges for Dallas County Inmates
Before loading a balance for Thin Blue Line Lane calls, families see CIDNET's data pricing inside the account.
How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Dallas County
To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:
- Register and create an account with CIDNET.
- Type in your Email, Time Zone and First & Last Name of your Dallas County Correctional Facility inmate.
1. Click the Create Account button.
2. Read the Terms of Use, then click Agree.
3. Login to your email and open the CIDNET email.
4. In the email, click the Complete Your Verification link.
5. Choose a Security PIN and a Password.
6. Click the Sign In button. - After logging in, from the Menu, choose the state of Iowa, then the Dallas County Correctional Facility, then your inmate's name.
- Once you have completed this, the Dallas County Correctional Facility will have to give final approval for you to set up a phone account with your inmate.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Dallas County, visit our full page guide.
NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Dallas County Correctional Facility, and what can I send them?
What Inmates at the Dallas County Correctional Facility May Receive by Mail
Letters and cards are allowed for Dallas County inmates, and anything not authorized is placed in property or discarded, per the sheriff's page.
Legal and official mail, from an attorney, judge, the governor, the citizens' aide or a legislator, is opened only in front of the inmate and never read.
Paperback books are fine but hardbacks are not, and parcels from stores are replaced by Access Securepak orders; anything else should be cleared with 515-993-5815.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Dallas County Correctional Facility, and what can I purchase?
Access Securepak Care Packs for Adel Inmates
The jail's listing names Access Securepak for preset commissary packages shipped to Dallas County inmates. To order, register, select Iowa and the Dallas County facility, find the inmate, add funds and choose items; the site shows what and how much may be sent.
How to Send a Carepack Commissary Package Directly to an Inmate in Dallas County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Dallas County Correctional Facility follow these steps:
- Select Iowa, then select Dallas County Correctional Facility, and then select the 'Send a Package Order' option.
- Register and create an account with Access Securepak, for Dallas County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Dallas County at any one time.
For all information, tips and available items for shipping Commissary packages to an inmate in Dallas County Correctional Facility check out our Commissary Instructions Page for Dallas County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Dallas County Correctional Facility using an Online Messaging Service?
Opening a CIDNET Correspondence Account for Adel
Dallas County publishes a two-step guide: read the instructions, then set up the account at CIDNET registration. CIDNET's FAQ and help line 888-984-1903 (prompt 2) cover login problems.
How to send a text or email to an inmate in Dallas County
To send and receive secure texts or emails from an inmate housed in Dallas County follow these instructions:
- Register and create an account with CIDNET.
- Choose a Security PIN and Password.
- After logging in, from the Menu, choose the state of Iowa, then the Dallas County Correctional Facility, then your inmate's name.
- Once you have completed this, the Dallas County Correctional Facility will have to give final approval for you to communicate by email with your chosen inmate.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Dallas County, visit our full page guide.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Dallas County Correctional Facility have Access to Tablets or Computers?
Tablet Rentals for Dallas County Inmates
Adel inmates can be set up with a CIDNET tablet on a month-to-month rental that, per the jail's listing, bundles phone-rate calling, paid messages, free coursework, recovery and mental-health material, music, legal research, eBooks, faith resources, games and digital jail forms. Adel rentals renew on the 1st with the whole month charged, and CIDNET adds no fee for starting or stopping one.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dallas County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-993-5815 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Dallas County?
Dallas County County Jails
Dallas County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Dallas County?
The Dallas County Correctional Facility serves the following cities and towns of Dallas County: Adel, Dallas Center, Grimes, Perry and Waukee.