Pocahontas County Jail Inmate Phone & Email

Pocahontas County Jail

Address:
99 Court Square
Pocahontas, IA 50574

Phone:

712-335-3308

Pocahontas County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Pocahontas County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 712-335-3308.

Pocahontas County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Pocahontas County Jail allows Inmate Calling Cards to be purchased online at Inmate Canteen

Pocahontas County Jail uses the services of Inmate Canteen for the purchasing of Phone Calling Cards and receiving calls from an Inmate.

For best results use google chrome as your browser for accessing Inmate Canteen.
Phone card purchases always go to the inmate's account. Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmates account. 
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card.

How does Inmate phone calling work?

  • Register or Log in to your account  << Click there <<
  • Select the facility where the inmate is located and the inmate you wish to purchase a phone card for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card.

Phone card purchases always go to the inmate's account.
Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmate's account.

Communicate by Email or Text with an Inmate at Pocahontas County Jail

Pocahontas County Jail allows emailing and texting to an Inmate using Inmate Canteen. 


To email or text an inmate, it requires funds on your communication account. You can add funds to your communication account via computer by selecting to “Send Text to an Inmate”.
On the next page and you will see your current balance with an “Add Funds” button below it. Select this button to add funds.
All deposits to the communications account are non-refundable until the inmate is no longer at the jail. To allow the inmate's email replies to be charged to your communications account go to "My Account", then "Edit Email Address" and adjust or add your e-mail address to allow for replies to be charged to your account. 

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Pocahontas County Jail by clicking the banner below.

How an Inmate Makes a Phone Call to You or Others from Pocahontas County Jail

To set up a phone account so that your inmate can call you from Pocahontas County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Pocahontas County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Have Remote Video Visits with an Inmate in Pocahontas County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Pocahontas County Jail inmate, follow the instructions below:

  • Register and create an account with your Pocahontas County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Pocahontas County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Pocahontas County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Pocahontas County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Pocahontas County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How Do Inmates in Pocahontas County Jail Make Phone Calls?

To receive phone calls from inmates in Pocahontas County, or to assist them in making phone calls to other people, follow these steps:

  • Pocahontas County Jail uses the services of Inmate Canteen.
  • Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
  • Services for Pocahontas County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select Iowa, then Pocahontas County Jail, then the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card for your inmate in Pocahontas County.

For all the information regarding phone calls with Pocahontas County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Pocahontas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pocahontas County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Iowa, then Pocahontas County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Pocahontas County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Pocahontas County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Pocahontas County.


 

How to Send a Secure Email Message to an Inmate in Pocahontas County

To send a secure email message to an inmate in Pocahontas County Jail follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select Iowa, then select Pocahontas County Jail, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Pocahontas County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Pocahontas County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Pocahontas County.