The Cibola County Correctional Center is a 1400 bed jail in the city of Milan, Cibola County, New Mexico. You can call them 24 hours a day for inmate information at 505-285-2548.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the New Mexico State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 505-285-2548, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Cibola County Correctional Center at 505-285-2548 to get it.
Phone: 505-285-2548
Physical Address:
2000 Cibola Loop
Milan, NM 87021
Mailing Address (personal mail):
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Other Jails and Prisons
To search for an inmate in the Cibola County Correctional Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-285-2548 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Cibola County or any other county in New Mexico.
Cibola County Correctional Center Inmate Search
The Cibola County Correctional Center maintains an average of 1400 offenders in custody on any given day. The Cibola County Correctional Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cibola County law enforcement agencies arrest and detain approximately 28,000 offenders.
The following charts of Cibola County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Cibola County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Cibola County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Cibola County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessThe 1400-bed Cibola County Correctional Center is a privately run prison facility that is primarily used for ICE detainees and US Marshal Service detainees, however Cibola County has an agreement for locally arrested offenders to remain there while they are awaiting bail or trila, and may do their sentence there if it is under one year.
Cibola County inmates have a special liaison that can assist you with any of your questions or concerns. You can reach the liaison at 505-285-2548.
Family and friends of ICE detainees must contact the facility direct at 505-285-4900.
To find out if someone you know has been recently arrested and booked into the Cibola County Correctional Center, call the jail’s booking line at 505-285-2548.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Cibola County Correctional Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Cibola County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Cibola County and other New Mexico and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Cibola County Correctional Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
In 2016, New Mexico voters approved a constitutional amendment to almost completely eliminate the cash bail system. The change was implemented to prevent low-risk offenders from remaining in jail before trial because they could not afford bail.
Since this recent change in law, the Cibola County judges are now able to deny bail in felony cases for the more “dangerous” accused. This in consequence keeps more, but not all people in jail without any option for pre-trial release. The arrested are either released on a personal recognizance bond or held based on a judge’s assessment of the danger they pose to the public. Very few are released on bail.
Cash bonds or personal recognizance bonds are recognized in Cibola County.
Defendants are either released or held based on a judge’s assessment of the danger they pose to the public.
The determination to hold or release a defendant pretrial must be made within 3 days for those being held in a local detention center.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Cibola County Correctional Center? What is the Schedule?
2000 Cibola Loop
Milan, NM 87021
505-285-2548
ON SITE VISITATION SCHEDULE - ALWAYS CALL 505-285-2548 TO CONFIRM VISITATION SCHEDULE!
DAY | TIMES |
SUNDAY | 8:00AM - 3:00PM |
HOLIDAYS | 8:00AM - 3:00PM |
SATURDAY | 8:00AM - 3:00PM |
How it Works with GettingOut
1. Register an account.
2. Select Cibola County Correctional Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Cibola County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Cibola County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Cibola County Correctional Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Cibola County follow these steps:
1. Start by confirming that Cibola County Correctional Center's Video Visitation is working correctly by looking up Cibola County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Cibola County Correctional Center, and then the inmate you wish to communicate with.
Other Cibola County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Cibola County Correctional Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Cibola County, can be found on our Visit Inmate Page.
Cibola County Correctional Center Phone: 505-285-2548
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cibola County Correctional Center?
How it Works with GettingOut
1. Register an account.
2. Select Cibola County Correctional Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Cibola County Correctional Center?
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Cibola County Correctional Center uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Cibola County Correctional Center inmate's account for communication services, check out our Send Money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Cibola County Correctional Center?
To receive phone calls from inmates in Cibola County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Cibola County Correctional Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Cibola County Correctional Center, and then the inmate you wish to communicate with.
Cibola County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within New Mexico.
2. Prepaid calls between New Mexico and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Cibola County Correctional Center approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Cibola County Correctional Center GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Cibola County, can be found on our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Cibola County Correctional Center, and what can I send them?
Postcards
The Cibola County Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Cibola County Correctional Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Cibola County Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cibola County Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Postcards
The Cibola County Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Cibola County Correctional Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Cibola County Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cibola County Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Booking #, Housing Unit, Cell# (call 505-285-2548 to get this)
Cibola County Correctional Center
PO Box 3540
Milan, NM 87021
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Cibola County Correctional Center, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Cibola County Correctional Center using an Online Messaging Service?
Cibola County Correctional Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Cibola County Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Cibola County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Cibola County Correctional Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Cibola County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Cibola County Correctional Center have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Cibola County Correctional Center, such as:
- Free services are already available for use on the device at Cibola County Correctional Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Cibola County Correctional Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Cibola County Correctional Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cibola County Correctional Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-285-2548 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Cibola County?
This facility, known as "Cibola County Correctional Center" is also known as Cibola County Jail, (also house inmates from Bailey County, TX and Cibola County, NM), Cibola County Jail & Sheriff, Cibola County Jail & Sheriff , Cibola County Jail & Sheriff , New Mexico, Cibola.