Lincoln County Detention Center Inmate Phone & Email

Lincoln County Detention Center

511 Hangar Ln
Carrizozo, NM 88301



Lincoln County Detention Center Inmate Phone Announcement - January 4, 2023

Staff at the Lincoln County Detention Center is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 575-648-6510.

Lincoln County Detention Center inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

How does an Inmate Call me on the phone?

Friends and Family can use HomeWAV Video services for voice calls with inmates.

How does HomeWAV phone system work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start your phone calls.

Frequently Asked Questions

How do you add funds to your Homewav account?

  • Log into your HomeWAV account and click “Add ‘Talk to Me’ Funds.”
  • Enter the number of dollars you want to add to your account and click “update.”
  • Choose how you’d like to pay; They accept credit, debit, or prepaid cards.

Does Homewav offer other services?

  • Yes, messaging and video visitation.  If Lincoln County Detention Center allows these services, you sign up the same way as you do for phone service.

What is the cost to use Homewav?

  • It is free to create an account with HomeWAV, and their mobile apps (iphone, android) are also available to download for free.
  • Users pay per minute to communicate with an incarcerated loved one.
  • The fees and services are subject to change, but most fees are between 10 and 30 cents per minute depending on the service (phone, video calls, etc.) provided.
  • Some messaging features are less than one cent per character.

Can I get a refund if something goes wrong?

  • Yes. Refunds are usually processed within one to three business days of a request and require three to five additional business days for the funds to return to the card used to purchase.
  • There is a fee associated with a refund request, however. They might waive that fee under certain circumstances, such as your account never being approved or the corrections facility terminating their service.

How does your inmate know that there is a balance on the account and the account is available to use?

  • Inmates can view their account balance when logging into the HomeWAV kiosk in the Lincoln County Detention Center housing area.

What does it mean to "schedule a visit"?

  • “Schedule a visit” is a feature on the app that allows you to schedule an on-site visitation. This reserves your visitation station at Lincoln County Detention Center. It cannot be used to schedule a video call because you do not schedule video visitations in advance, similar to phone calls.

You can add funds to your inmate's HomeWAV account via the website, on their mobile apps ( iphone, android ), through PayNearMe at a local store, or through their automated phone payment system.

Go the the Solutions Page for full video tutorials and answers to your questions.

Use Homewav for voice calls at Lincoln County Detention Center

Friends and Family can use HomeWAV Video services for voice calls with inmates.

How does HomeWAV phone system work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start your phone calls.

How does an Inmate make a phone call from Lincoln County Detention Center?

Once you have created and funded your account with Securus, please allow up to 24 hours to start receiving calls. 

Your inmate should be able to dial your number directly and be connected.

You will hear an introduction stating:
1.  "You are receiving a call from "inmate Name" from Lincoln County Detention Center.  
2. Then you will hear prompts that will ask you to select a number to accept or block the call. 
3. Please listen to the prompts carefully so that you can correctly connect to your inmate.

**If your inmate is using a prepaid calling card, the phone number that should appear on your caller ID is 972-777-9396.

Leave a Video Message for an Inmate at Lincoln County Detention Center

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services. The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 

How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Lincoln County Detention Center by clicking the banner below.

Lincoln County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.


To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.


How an Inmate Makes a Phone Call to You or Others from Lincoln County Detention Center

To set up a phone account so that your inmate can call you from Lincoln County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Lincoln County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


How Do Inmates in Lincoln County Detention Center Make Phone Calls?

To receive phone calls from inmates in Lincoln County, or to assist them in making phone calls to other people, follow these steps:

  • Lincoln County Detention Center uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Lincoln County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Lincoln County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


How to Visit or Email an Inmate in Lincoln County New Mexico or visiting an inmate at the jail

To visit or email an inmate in Lincoln County follow these steps:

  • In addition to visiting inmates at the jail, Lincoln County Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Lincoln County Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Lincoln County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Lincoln County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Lincoln County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Lincoln County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.