Otero County Prison Facility (federal) Family & Friends Information

SEARCH FOR AN INMATE IN Otero County Prison Facility (federal)

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Otero County Prison Facility (federal)

Otero County Prison Facility (federal)
10 McGregor Range Road
Chaparral, NM 88081

575-443-2945

The Otero County Prison Facility (federal) is the main jail in Otero County New Mexico. While the police in the cities and towns in Otero County can arrest and detain offenders, the Otero County Prison Facility (federal) is the facility that is accredited by New Mexico to hold inmates for more than 72 hours.

The Otero County Prison Facility (federal), located at:
10 McGregor Range Road
Chaparral, NM 88081 
can be reached 24 hours a day, 365 days a year at 575-443-2945.

The main reason that people call 575-443-2945 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Otero County Prison Facility (federal) that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Otero County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Otero County Prison Facility (federal) have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Otero County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Otero County Prison Facility (federal) has approximately 20000 bookings, with a daily average of 1000 inmates and maintains control of the facility with a staff of 250.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Otero County Prison Facility (federal) is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Otero County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the New Mexico Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Otero County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the New Mexico Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Otero County Prison Facility (federal). 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How to Send a Secure Email Message to an Inmate in Otero County

To send a secure email message to an inmate in Otero County Prison Facility (federal) follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New Mexico, then select Otero County Prison Facility (federal), and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Otero County Prison Facility (federal) check out our Secure Messaging Guide for Otero County.


 

How Do Inmates in Otero County Prison Facility (federal) Make Phone Calls?

To receive phone calls from inmates in Otero County, or to assist them in making phone calls to other people, follow these steps:

  • Otero County Prison Facility (federal) uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Otero County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Otero County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Otero County New Mexico using Video Visitation or visiting an inmate at the jail

To visit an inmate in Otero County follow these steps:

  • In addition to visiting inmates at the jail, Otero County Prison Facility (federal) uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Otero County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Otero County Prison Facility (federal).
  • Then select your Otero County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Otero County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

Third Party Jail Inmate Services for Otero County Prison Facility (federal)

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Otero County Prison Facility (federal) supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Otero County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Otero County Prison Facility (federal), if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Otero County Prison Facility (federal) adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Otero County Prison Facility (federal)

STATE COUNTY BEDS
New Mexico Otero 1,000


PHYSICAL ADDRESS

10 McGregor Range Road
Chaparral, NM 88081


TELEPHONE NUMBER

INMATE MAIL

Inmate's First and Last Name
Inmate’s Full Name & Housing Unit
Otero County Detention Center
1958 Dr. Martin Luther King, Jr. Drive
Alamogordo, NM 88310


Frequently Asked Questions

How many inmates are in the Otero County Prison Facility (federal) in New Mexico?
There are 1000 inmates in the Otero County Prison Facility (federal) in New Mexico. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Otero County Prison Facility (federal) will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Otero County Prison Facility (federal).

How many people get arrested and booked into the Otero County Prison Facility (federal) in New Mexico every year?
In 2021, a total of 20000 offenders were booked into the Otero County Prison Facility (federal) in New Mexico. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Otero County Prison Facility (federal).

How many people work at the Otero County Prison Facility (federal) in New Mexico?
The Otero County Prison Facility (federal) maintains a staff of approximately 250. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. New Mexico law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Otero County Prison Facility (federal) in New Mexico have an inmate search or jail roster to see who is in custody?
Yes, the Otero County Prison Facility (federal) in New Mexico has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Otero County Prison Facility (federal). When you get to this page click on the big green button that reads 'OFFICIAL Otero County Prison Facility (federal) INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 575-443-2945 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a New Mexico prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Otero County Prison Facility (federal) in New Mexico?
The Otero County Prison Facility (federal) address and phone number is: 10 McGregor Range Road
Chaparral, NM 88081. Their phone number is 575-443-2945. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Otero County Prison Facility (federal).

Where do I found out all the inmate services at Otero County Prison Facility (federal), such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Otero County Prison Facility (federal) inmate services: Learn more about how to visit an inmate in the Otero County Prison Facility (federal). Learn more about how to get phone calls from an inmate in the Otero County Prison Facility (federal). Learn more about how to text/email an inmate in the Otero County Prison Facility (federal). Learn more about how to send money to an inmate in the Otero County Prison Facility (federal). Learn more about how to mail an inmate and what's allowed in the Otero County Prison Facility (federal). Learn more about inmate commissary in the Otero County Prison Facility (federal).

How do I bail or bond an inmate out of the Otero County Prison Facility (federal)?
Call 575-443-2945 for the type of bond and any information that is required for a particular individual at Otero County Prison Facility (federal). A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Otero County Prison Facility (federal).

This facility, known as "Otero County Prison Facility (federal)" is also known as Otero County Federal Prison Facility , Otero County Federal Prison Facility , New Mexico, Otero.