Otero County Prison Facility

To search for an inmate in the Otero County Prison Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 575-824-4884 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Otero County or any other county in New Mexico.

Otero County Prison Facility Inmate Search

The Otero County Prison Facility maintains an average of 1000 offenders in custody on any given day. The Otero County Prison Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Otero County law enforcement agencies arrest and detain approximately 27,600 offenders.

The following charts of Otero County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Otero County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Otero County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Otero County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

Steps to pay bail in Otero County

After an arrest, individuals are brought to Otero County Prison Facility in Chaparral for processing. Following this, three possible outcomes exist:

1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 575-824-4884.

Bail payment can be handled through various means.

• Pay a cash bond in full at the bonding window inside the jail or at the clerk of court, by cash, cashier's check or money order; a lobby kiosk or online bond vendor often takes debit and credit cards for an extra fee, and you should bring the inmate's full name and booking number (the jail can be reached at 575-824-4884).
• Licensed bail bond agents in Otero County are available for assistance.
• Land or a home can often serve as bond collateral: the owner provides a deed and a recent tax or appraisal value showing clear title and equity of at least the bond amount, commonly double, and the court that set bail approves the pledge.

To learn more about the bail process in Otero County, New Mexico, visit the Otero County Prison Facility Bail Page.

How Do You Visit an Inmate in the Otero County Prison Facility? What is the Schedule?

Otero County Prison Facility ON-SITE VISITATION SCHEDULE

10 McGregor Range Road
Chaparral, NM 88081
575-824-4884

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• Visitation schedule subject to change.
• Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 575-824-4884 TO CONFIRM VISITATION SCHEDULE!

SUBJECT TO CHANGE WITHOUT NOTICE

Visitation Schedule

Saturday , Sunday and Holidays

8:00am – 5:00pm

Otero County Prison Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Otero County Prison Facility uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Otero County Prison Facility?

Otero County Prison Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

How Do You Deposit Money for an Inmate in the Otero County Prison Facility?

Depositing Money in an Inmate's Commissary Account at Otero County Prison Facility

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Otero County Prison Facility Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 575-824-4884 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Otero County Prison Facility?

How Do Inmates in Otero County Prison Facility Make Phone Calls?

To receive phone calls from inmates in Otero County, or to assist them in making phone calls to other people, follow these steps:

• Otero County Prison Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Otero County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Otero County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

How do I Mail an Inmate in the Otero County Prison Facility, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

Can I purchase Commissary Online for an Inmate in the Otero County Prison Facility, and what can I purchase?

Depositing Money in an Inmate's Commissary Account at Otero County Prison Facility

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Otero County Prison Facility Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• The jail personnel will process the Inmate Account payment. Cash or Money Order only.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.

Mail to the Jail.
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 575-824-4884 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

How Can I Communicate with an Inmate in the Otero County Prison Facility using an Online Messaging Service?

How Do Inmates in Otero County Prison Facility Make Phone Calls?

To receive phone calls from inmates in Otero County, or to assist them in making phone calls to other people, follow these steps:

• Otero County Prison Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Otero County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Otero County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

Do Inmates in the Otero County Prison Facility have Access to Tablets or Computers?

Ask Otero County Prison Facility whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

Ask Otero County Prison Facility whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

For more information about IC Solutions and their tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.

What are the other City and County Jails in Otero County?

Otero County County Jails

What are the other Jails in the Neighboring Counties surrounding Otero County?