Roosevelt County Detention Center
Roosevelt County Detention Center
For 24-hour inmate information, contact the 140-bed Roosevelt County Detention Center at 575-356-6871.
Booking. Processing. Holding. This facility handles all three for people arrested in the county on misdemeanor and felony charges. After booking and processing, an inmate may be released on bond or on their own recognizance, or held until their trial is finished.
The inmate search tool shows the jail’s current roster.
Sentences under one year are served at this jail. Sentences over one year are served at the New Mexico State Prison System or the Federal Bureau of Prisons.
This page covers the visitation schedule, inmate account deposits, sending mail, phone calls, voicemail, emails and texts, tablet rentals, bail bonds, and commissary purchases.
Save the inmate’s jail ID or booking number. You will likely need it. If it isn’t online, call Roosevelt County Detention Center at 575-356-6871.
Inmate Services
Phone
575-356-6871Mailing address (personal mail)
Roosevelt County Adult Detention Center
1700 N. Boston Ave.
Portales, NM 88130
Mailing address (legal mail or subscriptions)
Other Jails and Prisons
To search for an inmate in the Roosevelt County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 575-356-6871 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Roosevelt County or any other county in New Mexico.
Roosevelt County Detention Center Inmate Search
The Roosevelt County Detention Center maintains an average of 140 offenders in custody on any given day. The Roosevelt County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Roosevelt County law enforcement agencies arrest and detain approximately 2,800 offenders.
The following charts of Roosevelt County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Roosevelt County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Roosevelt County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Roosevelt County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show less- Jail (Main): 575-356-6871
- Police: 575-356-6662
What happens during booking at Roosevelt County Detention Center?
After arrest, individuals are processed at Roosevelt County Detention Center, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.
The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.
Here are the typical stages of the booking process at Roosevelt County Detention Center:
- Verifying the person’s identity.
- Taking mugshots.
- Questions regarding medical and mental health history, along with drug and gang affiliations.
- Collecting DNA if necessary.
- Conducting a physical search.
- Confiscating personal belongings.
- Providing a phone call.
If you need details about an offender’s bail or bond, contact the facility at 575-356-6871.
How do you post bail in Roosevelt County?
If someone is taken to Roosevelt County Detention Center in Portales for booking, the next steps depend on their case:
1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 575-356-6871.
Bail payments can be handled in various ways.
- Cash bonds are paid in full, normally at the jail's bonding window or with the clerk of court, by cash, cashier's check or money order, and card payments are often possible through a kiosk in the lobby or an online vendor for a convenience fee; have the inmate's full name and booking number ready, and reach the jail at 575-356-6871.
- Licensed bail bond agents in Roosevelt County can facilitate payment.
- Property bonds are available in many courts: an owner may pledge land or a home after proving clear title and equity of at least the bond amount (often double) with the deed and a recent tax or appraisal figure, and the court that set bail decides whether to accept it.
For a comprehensive guide to the bail process in Roosevelt County, New Mexico, visit the Roosevelt County Detention Center Bail FAQ page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Roosevelt County Detention Center? What is the Schedule?
Roosevelt County Detention Center ON-SITE VISITATION SCHEDULE
1700 N. Boston
Portales, NM 88130
575-356-6871
- Visits are 60 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 575-356-6871 and get your inmate's times and make an appointment to visit.
- Inmates are allowed one visit per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 575-356-6871 TO CONFIRM VISITATION SCHEDULE!
| DAYROOM # | TIMES |
| 1 | SATURDAY 8:00AM - 11:00AM |
| 2 | MONDAY 4:00PM - 7:00PM TUESDAY 8:00AM - 11:00AM |
| 3 | WEDNESDAY 8:00AM - 11:00AM SATURDAY 4:00M - 7:00PM |
| 4 | WEDNESDAY 8:00AM - 11:00AM SATURDAY 4:00M - 7:00PM |
| 5 | MONDAY 1:00PM - 4:00PM WEDNESDAY 4:00PM - 7:00PM |
| 6 | MONDAY 8:00AM - 11:00AM TUESDAY 4:00M - 7:00PM |
| 7 | MONDAY 1:00PM - 4:00PM WEDNESDAY 4:00PM - 7:00PM |
| 8 | FRIDAY 8:00AM - 11:00AM, 4:00PM - 7:00PM |
| 9, 10, 11 | THURSDAY 8:00AM - 11:00AM, 4:00PM - 7:00PM |
| EAST | WEDNESDAY 8:00AM - 11:00AM SATURDAY 4:00M - 7:00PM |
| WEST | THURSDAY 8:00AM - 11:00AM, 4:00PM - 7:00PM |
Roosevelt County Detention Center uses Securus Video Connect for Remote Inmate Video Visitation.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
SRemote video visitation is available every day.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Roosevelt County Detention Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Roosevelt County Detention Center Pricing.
Securus Contact Information.
iphone app
Android app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Roosevelt County Detention Center?
Roosevelt County Detention Center uses Securus Video Connect for Remote Inmate Video Visitation.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Roosevelt County Detention Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Roosevelt County Detention Center Pricing.
Securus Contact Information.
iphone app
Android app
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Roosevelt County Detention Center?
There are multiple ways to add money to an inmate's account at Roosevelt County Detention Center, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the Roosevelt County Detention Center whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Roosevelt County
To send commissary money to an inmate in Roosevelt County Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Roosevelt County Detention Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Roosevelt County Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Roosevelt County Detention Center?
How an Inmate Makes a Phone Call to You or Others from Roosevelt County Detention Center
To set up a phone account so that your inmate can call you from Roosevelt County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose Roosevelt County Detention Center, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Roosevelt County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Roosevelt County Detention Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Roosevelt County Detention Center, and what can I purchase?
Roosevelt County Detention Center contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.
Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select New Mexico.
3. Select Roosevelt County Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Roosevelt County Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
How to Send Money to an Inmate in Roosevelt County
To send commissary money to an inmate in Roosevelt County Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Roosevelt County Detention Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Roosevelt County Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Roosevelt County Detention Center using an Online Messaging Service?
Roosevelt County Detention Center uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
- Send a text Message - 1 stamp
- Purchase a reply for your inmate - 1 stamp
- Attach up to 5 photos - 1 stamp each photo
- Share up to 5 eCards - 1 stamp each eCard
- Send just a photo with no text - 1 stamp
- Send a 30 second VideoGram - 3 stamps
What can your inmate do with digital 'stamps'?
- Reply to your eMessage if you attach a return stamp
- Receive transferred stamps you share with them (no cost to transfer)
- When available, they can purchase their own stamps from their Inmate Debit Account
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
How to Send a Text or Email Message to an Inmate in Roosevelt County Detention Center
To send a text or email message to a Roosevelt County inmate, do the following:
Roosevelt County Detention Center uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Roosevelt County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Roosevelt County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Roosevelt County information for sending secure messages to an inmate in Roosevelt County Detention Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Roosevelt County Detention Center have Access to Tablets or Computers?
Roosevelt County Detention Center now offers Securus 'SecureView' Tablet Rentals to their inmates.

Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
- Education - Free educational platform and course catalog that provides thousands of educational resources.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Send funds to the inmate and he or she will be able to subscribe and pay at the Roosevelt County Detention Center.
Questions:
- By phone - 800-844-6591 or 972-734-1111.
- By email - tablets@securustech.net
How to Rent a Tablet for an Inmate in Roosevelt County Detention Center
To rent a tablet for an inmate in Roosevelt County follow these instructions:
- Register here. It is recommended you use Chrome or Firefox.
- Pay for the subscription using Paypal.
- You get charged the 1st of each month.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your Roosevelt County inmate will recieve their tablet in 3-5 business days, after you pay.
- Call - 800-844-6591 or 972-734-1111.
- Email - tablets@securustech.net
For all Roosevelt County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Roosevelt County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-356-6871 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Roosevelt County?
This facility, known as "Roosevelt County Detention Center" is also known as Roosevelt County Jail & Detention Center , Roosevelt County Jail & Detention Center , New Mexico, Roosevelt.
