Torrance County Detention Center
Torrance County Detention Center
Phone: 505-384-2711. The 910-bed Torrance County Detention Center answers inmate information calls 24 hours a day.
This jail books and houses people arrested in the county for misdemeanors and felonies. After booking and processing, an inmate may be bonded out, released on their own recognizance, or held until their trial is resolved.
The inmate search tool lets you see who is currently in custody.
Less than one year: the sentence is served here. More than one year: the inmate is transferred to the New Mexico State Prison System or the Federal Bureau of Prisons.
This page covers visitation, inmate funds, mail, phone calls, voicemail, email and texting, tablets, bail bonds, and commissary.
Save the inmate’s jail ID or booking number. Not online? Call Torrance County Detention Center at 505-384-2711.
Inmate Services
Phone
505-384-2711Mailing address (personal mail)
Torrance County Detention Facility
209 County Road AO49,
Estancia New Mexico, 87016
Mailing address (legal mail or subscriptions)
Torrance County Detention Facility
209 County Road AO49,
Estancia New Mexico, 87016
Other Jails and Prisons
To search for an inmate in the Torrance County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-384-2711 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Torrance County or any other county in New Mexico.
Torrance County Detention Center Inmate Search
The Torrance County Detention Center maintains an average of 910 offenders in custody on any given day. The Torrance County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Torrance County law enforcement agencies arrest and detain approximately 18,200 offenders.
The following charts of Torrance County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Torrance County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Torrance County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Torrance County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show less- Jail (Main): 505-384-2711
- Police: 505-384-2705
- Sheriff: 505-246-4773
Steps involved in booking at Torrance County Detention Center
After an arrest, the individual is brought to Torrance County Detention Center for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.
Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.
The booking process typically involves the following steps at Torrance County Detention Center:
- Identification confirmation.
- Photographs (mugshots).
- Answering questions regarding health and criminal background.
- Potential DNA collection.
- Conducting a physical search.
- Seizing personal property.
- Providing a free phone call.
For details on an offender’s bail or bond, call Torrance County Detention Center at 505-384-2711.
How to pay bail in Torrance County for an arrestee
Once an individual is booked at Torrance County Detention Center in Estancia, options for their release include:
1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 505-384-2711 for the bail amount.
Bail can be paid through various methods.
- Bring the full cash bond to the jail's bonding window or the clerk of court and pay by cash, cashier's check or money order; many jails also take debit or credit cards for a fee through a lobby kiosk or an online bond vendor, and staff will need the inmate's full name and booking number (jail: 505-384-2711).
- A licensed bail bondsman in Torrance County can assist with the process.
- An owner can often pledge land or a home as bond collateral by proving clear title and equity worth at least the bond, frequently double the bond, with a deed and a recent tax or appraisal value; the court that set bail must approve the property before release.
For more details on the bail process in Torrance County, New Mexico, visit the Torrance County Detention Center Bail Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Torrance County Detention Center? What is the Schedule?
Torrance County Detention Center ON-SITE VISITATION SCHEDULE
209 County Road AO49
Estancia, NM 87016
505-384-2711
- Visits are 30 minutes.
- You must be on the inmate's visitor list.
- The actual visitation times may depend on the inmate and their housing location. Call 505-384-2711 and get your inmate's times and make an appointment to visit.
- Inmates are allowed one visit per week.
- A maximum of 2 guests are allowed per inmate.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE - ALWAYS CALL 505-384-2711 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| SUNDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
| MONDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| TUESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| WEDNESDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| THURSDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| FRIDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM 6:00PM - 8:00PM |
| SATURDAY | 9:00AM - 11:00AM 2:00PM - 4:00PM |
Torrance County Detention Center uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Select Torrance County Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Torrance County Detention Center.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.
How Do You Visit an Inmate in Torrance County Detention Center?
To visit an inmate in Torrance County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Torrance County remote video inmate visitation can be done using the services of Viapath / GettingOut.

There are three ways to remotely visit your inmate in Torrance County Detention Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.
To remotely visit an inmate in Torrance County follow these steps:
1. Start by confirming that Torrance County Detention Center's Video Visitation is working correctly by looking up Torrance County here.
2. The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Torrance County Detention Center, and then the inmate you wish to communicate with.
Other Torrance County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Torrance County Detention Center Visitation Services you can call them at 866-516-0115.
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Torrance County, can be found on our Visit Inmate Page.
Torrance County Detention Center Phone: 505-384-2711
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Torrance County Detention Center?
Torrance County Detention Center uses Viapath/ GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with Viapath/GettingOut
1. Register an account.
2. Select Torrance County Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Torrance County Detention Center.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The Viapath/GettingOut App is available on Google Play and Apple Store.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Torrance County Detention Center?
Depositing Money for Communicating with an Inmate
How to Make a Deposit for Phone, Email or Visitation using Viapath/GettingOut.com
Torrance County Detention Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
- Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
- At the Torrance County Detention Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Torrance County Detention Center may require identity verification so bring your driver’s license or some other form of ID.
- By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
- By using their app, either Android or iphone. - All credit cards mentioned above are accepted.
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Torrance County Detention Center inmate's account for communication services, check out our Send Money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Torrance County Detention Center?
How Do Inmates in Torrance County Detention Center Make or Receive Phone Calls?
To receive phone calls from inmates in Torrance County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Torrance County Detention Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for Viapath / GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Torrance County Detention Center, and then the inmate you wish to communicate with.
Services vary by jail. GettingOut shows what this facility offers.

Phone & Voicemail Fees
Call rates, deposit fees and voicemail prices depend on the jail's contract. Check them on GettingOut or by calling 866-516-0115 before you add money.
Note: Rates are subject to change.
Types of Phone Calls
Prepaid calls (Direct Calls)
With Prepaid Calls you add money to a GettingOut account so the inmate can call your number. Ask GettingOut which other account types are offered at this jail.
Customer Service
If you have any questions about the Torrance County Detention Center GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Torrance County, can be found on our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Torrance County Detention Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Torrance County Detention Center, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Torrance County Detention Center using an Online Messaging Service?
Emailing and Texting Messages, Photos & Videograms
Torrance County Detention Center contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Torrance County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
Call 866-516-0115
How to Communicate with an Torrance County Detention Center Inmate by Mail and by Email
To mail or email an inmate in Torrance County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
- All mail sent to an inmate at the Torrance County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- All mail must include the facility's address, as well as the inmate's name and assigned number.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- The Torrance County Detention Center has a zero-tolerance policy regarding mail violations.
- All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Emailing Messages & Photos
Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Torrance County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
- Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
- After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
- You can also send your Torrance County inmate photos and videos.
Customer Service Questions
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Torrance County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Torrance County Detention Center have Access to Tablets or Computers?
Torrance County Detention Center allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Torrance County Detention Center, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at Torrance County Detention Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Torrance County Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at Torrance County Detention Center
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL

2. Purchase the services you want for your Torrance County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Torrance County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-384-2711 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Torrance County?
The Torrance County Detention Center serves the following cities and towns of Torrance County: Estancia, Mcintosh, Moriarty, Mountainair and Willard.