Rikers Island - West Facility

Rikers Island - West Facility

Physical Address

16-06 Hazen Street
East Elmhurst, NY 11370

Jail Phone Number

718-546-4120
West Facility inmate search

West Facility Inmate Search: Locating a Loved One in Rikers Medical Housing

The West Facility (WF) stands at 16-06 Hazen Street, East Elmhurst, NY 11370, among the Rikers Island jails run by the city Department of Correction (DOC). It is built of single cells, and one section serves as the Communicable Disease Unit for illness that can spread. A person picked up by police in any borough can be sent here after the health check at Rikers intake.

Type a name, NYSID or Book and Case number into DOC's Person in Custody Lookup. A match gives the jail, charges, next court date, bail amount and a mailing address. Most details refresh within 15 minutes, though a few take up to four hours. After a very fresh arrest, police may still hold the person, so the lookup has nothing yet.

Name missing? Call 311, or 212-639-9675 from outside the city, and ask whether NYPD holds them and where they will be arraigned. If you fear a medical problem, ring Correctional Health Services at 347-774-7000. Our bail page walks through release money; our court page tracks the hearings.

Search for an Inmate or Active Arrest Warrant in New York County

Read inmate search answers

2. The name is not in the lookup yet. Where else could they be?

Several things can keep a name out of the results:

  • Still with police. 311 says someone arrested fewer than 72 hours ago may not have reached DOC. By phone, NYPD shares just two facts: is your loved one in its custody, and in what courthouse will arraignment happen. Dial 311 or 212-639-9675. Each borough's booking desk can help too. Call the one that covers the arrest:
    • Bronx Central Booking, 215 East 161st Street, Bronx, NY 10451, 718-618-2400 (also the Bronx court's arraignment line)
    • Brooklyn Central Booking, 120 Schermerhorn Street, Brooklyn, NY 11201, 718-875-6319
    • Manhattan Central Booking, 100 Centre Street, New York, NY 10013, 212-347-2801
    • Queens Central Booking, 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-268-4523
    • Staten Island Central Booking, 26 Central Avenue, Staten Island, NY 10301, 718-876-8493
    Ask for the arrest number. Pass it along to the borough's arraignment clerk, and you can learn the court time and room.
  • Intake paperwork. A Book and Case number comes during Rikers intake. Until then, searches can come up blank.
  • Released at arraignment. People let go by the judge walk out of the courtroom and never enter DOC custody.
  • Moved to another system. State prisons answer at 518-457-8126. The Federal Bureau of Prisons is 202-307-3198, and the U.S. Marshals are 212-331-7200. ICE's New York office is 212-436-9315.

For a problem with a DOC record, reach DOC's Constituent and Grievance Services office at 718-546-1500, weekdays 8 a.m. to 5 p.m.

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3. West Facility or a different DOC site: which ones hold people?

DOC moves people between buildings when their needs change. Here is each place it uses:

  • Eric M. Taylor Center (EMTC), 10-10 Hazen Street, East Elmhurst, NY 11370: where every newly arrived man is processed. Mental observation housing too.
  • George R. Vierno Center (GRVC), 09-09 Hazen Street, East Elmhurst, NY 11370: men before trial or after a city sentence. It has mental observation units. Its PACE unit treats serious mental illness.
  • Otis Bantum Correctional Center (OBCC), 16-00 Hazen Street, East Elmhurst, NY 11370: men, in both dorms and cells. A Special Management Unit sits inside.
  • Robert N. Davoren Complex (RNDC), 11-11 Hazen Street, East Elmhurst, NY 11370: men, including young adults 18 to 21.
  • Rose M. Singer Center (RMSC), 19-19 Hazen Street, East Elmhurst, NY 11370: women, from intake through sentence. Transgender, intersex, gender non-conforming and non-binary people can live in its Special Considerations Unit.
  • RESH, on RMSC grounds: men placed in restrictive housing over rule findings. It keeps its own clinic, intake and visit room.
  • WF: one-person cells, some forming the Communicable Disease Unit.
  • Bellevue Hospital Prison Ward, 462 1st Avenue, New York, NY 10016, and Elmhurst Hospital Prison Ward, 79-01 Broadway, Queens, NY 11370: locked hospital units for patients who need a hospital bed.
  • Bellevue Outposted Therapeutic Housing Unit, 462 1st Avenue, New York, NY 10016: 104 beds, opened April 2026. Its patients have serious health conditions but do not need hospital admission.
  • Under 18: ACS holds youth at Crossroads, 17 Bristol Street, Brooklyn, NY 11212, or Horizon, 560 Brook Avenue, Bronx, NY 10455.

The North Infirmary Command closed for good in June 2026, so nobody is held there now.

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4. Why would DOC place someone in West Facility?

Health is usually the reason. At Rikers intake, Correctional Health Services (CHS) nurses and doctors examine each new arrival. They check for diseases that spread, long-term conditions and mental health needs. Then they suggest housing based on clinical need and risk. Choices range from a hospital trip or medical isolation to a treatment unit or regular housing.

WF's single cells let staff keep a contagious patient apart. Not every cell is medical, though. DOC also houses people outside the disease unit here, and sometimes uses those cells for security reasons. A January 2026 Board of Correction count listed 686 people at WF; by July 13, 2026, the figure was 637.

A stay here does not change the court case. If health matters to release, give the defense lawyer the details so a judge hears them. Once bail is paid or the case ends, the stay is over.

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5. Arrested in Queens: from the precinct to Rikers

Police first bring the person to the precinct covering the arrest spot, for fingerprints, photos and a warrant check. Legal Aid says the move to central booking usually follows within four to six hours. Queens Central Booking sits in the criminal courthouse, 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-268-4523. NYPD staff there take more photos, collect DNA when the law requires it and do a medical screening.

Arraignment runs daily from 9 a.m. to 11 p.m., the only borough that stops at 11 p.m. The clerk answers at 718-298-0792. If the judge sets bail that is not paid, DOC takes custody in the courthouse pens. Next comes a DOC bus ride to Rikers, with men going to EMTC and women to RMSC. CHS screening there decides whether WF fits.

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6. Arrested in Manhattan: precinct, Centre Street courthouse, Rikers

The path starts at the precinct, then heads to Manhattan Central Booking inside the criminal courthouse at 100 Centre Street, New York, NY 10013, 212-347-2801. A Criminal Justice Agency worker may ask questions that help the judge decide on release. Nurses from a city screening unit are posted in central booking around the clock.

Judges arraign new arrests every day from 9 a.m. to 1 a.m. For a case question, ring 646-386-4511. When the person is held, Correction staff assume custody in the court pens, then drive them to Rikers intake. Hospital cases can instead go to the Bellevue ward.

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7. Arrested on Staten Island: what families should know

After the precinct, your loved one waits at Staten Island Central Booking, inside the Staten Island Criminal Court, 26 Central Avenue, Staten Island, NY 10301. Booking can be reached at 718-876-8493. The court's own line is 718-675-8558.

This borough has shorter hours: weekdays 9 a.m. to 5 p.m., and weekends 9:30 a.m. to 1 p.m. There is no DOC jail on the island. Anyone held after arraignment rides to Rikers for intake, and WF is one place they may end up.

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8. Arrested in the Bronx: booking, court pens and the bus

A Bronx arrest moves from the precinct to Bronx Central Booking at the criminal courthouse, 215 East 161st Street, Bronx, NY 10451. While there, the person is guarded, fed and checked medically until the case is called.

Arraignments go from 9 a.m. to 1 a.m., seven days. One number, 718-618-2400, reaches booking and also serves as the arraignment and ticket information line. A 2024 city budget plan gave the Bronx DOC's largest court-pen staff. Those pens hold people a judge has ordered kept. From those pens the bus heads to Rikers intake.

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9. Arrested in Brooklyn: Schermerhorn Street to Rikers

Brooklyn Central Booking shares the courthouse at 120 Schermerhorn Street, Brooklyn, NY 11201, 718-875-6319. People wait there, after the precinct step, until a judge sees them. Arraignments run daily from 9 a.m. to 1 a.m.

Call 347-404-9400 for the clerk. A Brooklyn DOC bail window works in the same building, Room 101C on the first floor, from 8:30 a.m. to 1 a.m. every day. If bail is not paid there, DOC moves the person from the court pens to Rikers. After the CHS exam, a contagious illness or a need for a single cell can bring them to WF.

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10. Mugshots: who has the booking photo?

NYPD takes the booking photo at the precinct. New York's records law treats handing out arrest photos as an unfair invasion of privacy, unless release serves a police purpose (Public Officers Law § 89(2)(b)(viii)). So a photo request goes to the arresting precinct, and it can be refused. The defense lawyer can also ask.

Federal agencies rarely hand out booking photos; a fugitive's picture from the U.S. Marshals is the usual exception. ICE records requests start at ice.gov/foia. If a case is dismissed, state law usually seals it, and the photos are destroyed or returned.

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11. Getting a call when someone is freed or transferred

DOC's VINE line shows whether a person is still held and where. It also phones you on a change. Dial 888-846-3469 at any hour; the call costs nothing. Have the NYSID handy. Without it, give three facts out of four: arrest date, birth date, last name, first name.

Next you set a secret four-number PIN and say which phone should get alerts. Every quarter hour or so, it looks at DOC's records again. When your loved one is released or moved, VINE rings you, trying again over as long as four days until you enter the PIN. Its reach is DOC custody alone. Youth centers, state or federal prisons and police cells fall outside it.

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12. Release and bail for a person sitting in WF

Most people never need bail. In 2024, New York City judges released 62% without conditions and 22% under non-money terms. They set bail for 15% and remanded 1%.

When bail is set, DOC takes it in person. The Rikers Central Cashier and the window at 125 White Street, New York, NY 10013, both work around the clock. Court windows in Brooklyn, the Bronx and Queens keep shorter hours. Carry photo ID and a Book and Case number (a NYSID works too). Forms of payment, refunds and bondsmen are covered on our bail page.

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13. How do I learn the charges?

The custody lookup lists the charges, though some are shortened codes. At arraignment the complaint is read aloud, and defense counsel receives the paperwork. Open cases with a coming court date also appear on WebCrims, the courts' free case search. You may also phone the Criminal Court Information Line, 646-386-4900, weekdays 9 a.m. to 5 p.m.

Charges often change. A grand jury can add or drop counts, and the DA can lower a felony to a misdemeanor.

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14. Getting a defense lawyer

Someone who cannot pay gets a free lawyer at arraignment. Each borough uses its own defender groups:

Legal Aid works in every borough as well. To hire privately, the City Bar Legal Referral Service answers at 212-626-7373 (Spanish, 212-626-7374).

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15. Visiting a person housed at West Facility

In-person visits happen on Wednesday, Thursday, Saturday and Sunday. Sign in at Rikers Island Central Visits during these windows only: 1 to 6 p.m. midweek, and 7 a.m. to noon on weekends. DOC sets which days you may come by the person's last name, so check the schedule first.

Visitors 16 and up show photo ID, such as a driver license, passport or IDNYC. No more than three people come per visit: a pair of grown-ups holding one lap child, or a single grown-up with two children, one small enough for a lap. Dogs sniff visitors at the Visit Control Building. If your loved one is in the disease unit, call 311 before you travel.

Video visits from home run on Fridays, 8 a.m. to 1:30 p.m. You request three dates for the next week and wait for an email confirming one. Disability help: 718-546-0861. Full rules are on our visitation page.

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16. Sending money for commissary

Mail a money order or cashier's check; DOC no longer accepts cash in the mail. The money goes into the person's fund account, which pays for commissary items. Food and toiletries come only through commissary, so do not mail them. Deposit choices sit on our money page, and the store list on our commissary page.

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17. Calls and tablets

Every phone call from a city jail is free, from a tablet or a housing-unit phone alike. DOC gives out Securus tablets at no charge. Besides calls, they carry radio, notices, e-books, legal research and classes. Our phone page explains calling, and our email page covers messages.

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18. Addressing letters and packages to West Facility

Use regular postage and set the envelope up this way:

Full name
Book and Case number
West Facility
16-06 Hazen Street
East Elmhurst, NY 11370

Packages can be mailed, or dropped off during visit hours at the package and bail reception counter next to Central Visits. Keep a box at 15 pounds or less, no bigger than 24 x 12 x 24 inches. Every box is searched. Clothing must lack pockets, hoods, strings, logos, metal and buttons. Up to 15 photos (4x6 or smaller, no Polaroids) and 10 books are allowed. Our mail page lists the rest.

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19. Picking up property after release

Valuables of people released from Rikers are kept at the Samuel L. Perry Center, open 24/7 with no appointment. Large belongings are a different story. Book a pickup slot through 311 inside the first 30 days after your loved one walks out, with the NYSID, or else the Book and Case number, close at hand. Pickup opens at noon three business days later and stays open for three days.

Another adult may pick things up instead. While your loved one is still held, that adult needs DOC's property release form with your loved one's signature; once your loved one is out, that adult brings a notarized letter instead. The pickup desk is 718-546-8811. A release that falls on a Friday, Saturday or Sunday usually happens early Friday morning.

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20. Sick or hurt inside West Facility: who to call

For a medical emergency, call Correctional Health Services at 347-774-7000, any hour. Give the full name, Book and Case number and what worries you. CHS, part of NYC Health + Hospitals, gives medical care in the city jails, WF's disease unit included.

Complaints about treatment go to 311, which takes them 24 hours a day. When a hospital bed is needed, DOC uses its locked wards at Bellevue and Elmhurst. Share medical records with the defense lawyer, too, since health can matter at a bail review.

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21. Checking for a warrant and clearing it

In the city, NYPD officers carry out warrants. Public lists: NYPD wanted, FBI wanted; New York State Police wanted and missing; and the federal marshals' top-fifteen fugitive roster. To learn whether one person has a warrant, phone 646-386-4900 or look on WebCrims. Warrants never run out on their own. A warrant stays active until your loved one appears, ideally with a lawyer, in the courtroom whose judge signed it. Turning yourself in at any NYPD precinct is another option.

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22. Court dates and where the hearing is

Look at the custody record for the coming hearing and its building. The docket number's two letters name the borough: QN Queens, NY Manhattan, RI Staten Island, BX the Bronx, KN Brooklyn. DOC drives people from Rikers to court; in April 2025 it delivered 98.9% of those due. Our court page names every courthouse and lays out a case from start to end.

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23. Federal charges: finding someone in Marshals or BOP custody

The Southern District, for arrests in Manhattan or the Bronx, works out of 500 Pearl Street, New York, NY 10007, 212-805-0136. Queens, Brooklyn and Staten Island matters belong to the Eastern District, 225 Cadman Plaza East, Brooklyn, NY 11201, 718-613-2600. A detention hearing comes next. There, a federal judge rules on whether your loved one goes home to wait for trial.

Before sentencing, the U.S. Marshals keep custody. Many are held at MDC Brooklyn, 80 29th Street, Brooklyn, NY 11232, 718-840-4200. After sentencing, use the BOP inmate locator.

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24. ICE detainers on a West Facility stay

Step by step, here is how a detainer works. The first step is paper: ICE files a Form I-247A at DOC, which requests that DOC keep your loved one up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). The state case still goes on. Once ICE has them, they may be sent to a detention center elsewhere, so search the ICE Online Detainee Locator. ICE's local office for the city: 26 Federal Plaza, 9th Floor, Suite 9-110, New York, NY 10278, 212-436-9315.

Under People ex rel. Wells v. DeMarco, New York's local officers lack authority for civil immigration arrests. Civil Rights Law § 28 requires a judicial warrant or order for a civil arrest at or near a courthouse. Since August 25, 2026, Executive Law § 170-k has made 287(g) deals void. The city adds limits in Administrative Code § 9-131, Local Laws 58 and 59 of 2014, and Local Law 228 of 2017. Ask the lawyer how a plea could touch immigration status.

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25. Sentenced to state prison

Sentences longer than a year go to a state prison. The state Department of Corrections and Community Supervision first runs the person through a reception center, where staff classify them and pick a prison. Search the DOCCS Incarcerated Lookup by DIN or name, or call 518-457-8126. Our New York state prisons page profiles the prisons one by one.

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26. A teen was arrested: ACS youth centers

Teens of 16 or 17 have not been held on Rikers since 2018. Young people a judge holds go to ACS detention:

A teen's case is heard in the Youth Part of Supreme Court or in Family Court. Bail for someone under 18 is paid to ACS.

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27. Police in the five boroughs: who arrested your loved one?

NYPD handles most arrests across the five boroughs. For any police question, call 311 or 212-639-9675, and use the NYPD precinct finder to match an address to its precinct. NYPD groups its precincts into nine patrol boroughs:

  • Queens North and Queens South
  • Manhattan North (151 W. 100th St., New York, NY 10025, 212-678-1851) and Manhattan South
  • Staten Island: 120th Precinct, 78 Richmond Terrace, Staten Island, NY 10301, 718-876-8500; 121st, 970 Richmond Avenue, Staten Island, NY 10314, 718-697-8700; 122nd, 2320 Hylan Boulevard, Staten Island, NY 10306, 718-667-2211; 123rd, 116 Main Street, Staten Island, NY 10307, 718-948-9311
  • Bronx North and Bronx South
  • Brooklyn North and Brooklyn South

Transit, housing, Port Authority and court officers also make arrests; 311 can connect you to the right one. For federal arrests, the U.S. Marshals answer at 646-563-9800 (Southern District) and 718-473-3000 (Eastern District).

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West Facility bail

West Facility Bail: How Families in All Five Boroughs Bring Someone Home

The West Facility (WF), 16-06 Hazen Street, East Elmhurst, NY 11370, is a Rikers Island jail built of single cells. One part, the Communicable Disease Unit, keeps people whose sickness might spread away from others. Anybody arraigned in Brooklyn, the Bronx, Queens, Staten Island or Manhattan and not let go by the judge could be placed here. This page shows, borough by borough, how bail gets set and paid.

Begin with the DOC Person in Custody Lookup to see which jail has your loved one, plus the Book and Case number and bail figure. Our Inmate Search page handles everything else tied to the arrest: mugshots, warrants, current charges, who is locked up, fresh arrests, public defenders and property pickup.

Scared that a sickness is being overlooked? Phone Correctional Health Services at 347-774-7000, staffed day and night, and ask for a medical check using the full name and Book and Case number. Also make sure the defense lawyer brings that health problem up whenever bail is argued. Our criminal court guide covers each borough's courts.

Search for an Inmate or Active Arrest Warrant in New York County

1. Borough by borough, where does a judge set bail and when?

Bail is decided at arraignment, the first trip before a Criminal Court judge. Court staff say the wait from arrest to that hearing is usually close to a day. Each borough arraigns in its own building:

  • Brooklyn: 120 Schermerhorn Street, Brooklyn, NY 11201, 347-404-9400. Judges hear new arrests daily, 9 a.m. until 1 a.m.
  • The Bronx: 215 East 161st Street, Bronx, NY 10451, 718-618-2400. Same schedule, 9 a.m. until 1 a.m., seven days.
  • Queens: 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-298-0792. The last session here wraps up at 11 p.m. every night.
  • Staten Island: 26 Central Avenue, Staten Island, NY 10301, 718-675-8558. Monday through Friday 9 a.m. to 5 p.m.; Saturday and Sunday just 9:30 a.m. to 1 p.m.
  • Manhattan (New York County): 100 Centre Street, New York, NY 10013, 646-386-4511. Sessions run 9 a.m. into 1 a.m. each day.

Ahead of arraignment, the person sits at central booking, run by the NYPD inside each borough's criminal courthouse. Legal Aid notes the move there tends to happen 4 to 6 hours after police make the arrest. Relatives may not visit. The five sites:

  • Staten Island: Staten Island Central Booking, part of the Staten Island Criminal Court, 26 Central Avenue, Staten Island, NY 10301, 718-876-8493.
  • Queens: Queens Central Booking, 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-268-4523.
  • Brooklyn: Brooklyn Central Booking, 120 Schermerhorn Street, Brooklyn, NY 11201, 718-875-6319.
  • Manhattan: Manhattan Central Booking, 100 Centre Street, New York, NY 10013, 212-347-2801.
  • The Bronx: Bronx Central Booking, 215 East 161st Street, Bronx, NY 10451. Use the Bronx number from the list above, which doubles as the booking line.

Start with the site in the borough of arrest and request the arrest number. Then share it with the arraignment clerk for that borough; the clerk can give the hearing time and courtroom.

Not sure which borough? The citywide Criminal Court Information Line, 646-386-4900, picks up weekdays from 9 to 5.

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2. Besides West Facility, which city jails and hospital wards are there?

The Department of Correction (DOC) sorts people into buildings by sex, age, health and behavior. Here is the lineup:

  • Eric M. Taylor Center, 10-10 Hazen Street, East Elmhurst, NY 11370: a men's jail where each new male admission is processed. Mental observation units too.
  • George R. Vierno Center, 09-09 Hazen Street, East Elmhurst, NY 11370: men, both pretrial and serving city time. Mental observation units, plus PACE for serious mental illness.
  • Otis Bantum Correctional Center, 16-00 Hazen Street, East Elmhurst, NY 11370: men in dorm rooms and cells, and a Special Management Unit.
  • Robert N. Davoren Complex, 11-11 Hazen Street, East Elmhurst, NY 11370: men, young adults aged 18 to 21 among them.
  • Rose M. Singer Center, 19-19 Hazen Street, East Elmhurst, NY 11370: women, whether awaiting trial or sentenced, and the intake point for women. Its Special Considerations Unit serves intersex, non-binary, gender non-conforming and transgender people.
  • RESH, on that same Hazen Street site: men sent to restrictive housing after a jail discipline ruling. It runs its own intake desk, clinic and visit space.
  • WF, 16-06 Hazen Street, East Elmhurst, NY 11370: single cells, with the Communicable Disease Unit inside.
  • Bellevue Hospital Prison Ward, 462 1st Avenue, New York, NY 10016, and Elmhurst Hospital Prison Ward, 79-01 Broadway, Queens, NY 11370: guarded wards for patients sick enough to be admitted.
  • Bellevue Outposted Therapeutic Housing Unit, 462 1st Avenue, New York, NY 10016: 104 beds since April 2026. It is for people with heavy care needs who are not sick enough to be admitted.
  • Under 18: ACS runs Crossroads Juvenile Center, 17 Bristol Street, Brooklyn, NY 11212, and Horizon Juvenile Center, 560 Brook Avenue, Bronx, NY 10455.

The North Infirmary Command, last used for infirmary-level patients, shut permanently in June 2026. A DOC bail window takes payment for a person in any of these jails. For housing questions, ring DOC's Constituent and Grievance Services office, 718-546-1500, weekdays 8 a.m. to 5 p.m.

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3. Will the judge hear about a loved one's illness?

Only if someone tells the judge. State law says the judge must size up the whole person: their past, their daily life and whether paying bail would cause real hardship (CPL 510.10(1)). A serious medical condition is part of that story.

Getting it in front of the bench takes four moves:

  1. Before arraignment, pass the defense lawyer a list of diagnoses, medicines and the clinic or doctor treating them.
  2. Carry copies of any proof you have, like a hospital discharge sheet or pharmacy printout.
  3. The lawyer uses those papers to push for release or a smaller amount.
  4. The lawyer may also request supervised release in place of cash. The city's Supervised Release Program can connect a person to mental health care and drug treatment while the case is open.

Nothing forces a judge to agree. Still, a judge can only weigh facts that someone places on the record.

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4. Freedom on a promise, conditions, bail or remand: which applies?

In court papers, the judge's release ruling goes by the name securing order. There are four types under New York law (CPL 500.10, 510.10):

  • Recognizance (ROR): walking out on a pledge to return.
  • Non-monetary conditions: rules like reporting in or joining supervised release, at no charge to the person. Ankle monitoring is a narrow option, approved in 60-day blocks that a judge may renew (CPL 510.40(4)).
  • Bail: a cash sum or bond put up to secure future court dates.
  • Remand: jail with no bail, reserved for some serious felonies.

For most misdemeanors and many non-violent felonies, cash bail is barred. The judge must choose ROR or conditions (CPL 510.10(3)). Money bail or remand opens up only for qualifying charges, a list that covers violent felonies and an accusation that the crime killed someone. State figures for 2024 show city judges freed 62% on recognizance and 22% on conditions. They set bail in 15% of arraignments and remanded 1%.

Albany has rewritten the bail law several times since 2020. Our New York bail law summary walks through the current version.

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5. Is there a set dollar figure for each charge?

No. New York City judges choose a number case by case after both sides speak. You can learn the figure three ways:

  • The Person in Custody Lookup lists the bail or bond amount.
  • The defense lawyer was in the room and can tell you.
  • The arraignment court in the arrest borough can confirm it by phone.

Whenever a judge names a bail figure, the order must list at least three posting methods. At least one listed method has to be a surety bond with little or no money down: unsecured or partially secured (CPL 520.10(2)(b)). With a partially secured bond, the money down can never top 10% of the bail figure (CPL 500.10(18)). An unsecured bond takes only signatures. That means the family may not need the full cash figure. Ask the lawyer which choices the judge listed.

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6. Paying at the Rikers cashier for someone in West Facility

Open 24/7, the Central Cashier on Rikers Island is listed by the court system at 11-11 Hazen Street, East Elmhurst, NY 11370. Here is how a visit there goes:

  1. Pull up your loved one on the Person in Custody Lookup. Jot down the bail amount plus either the NYSID or Book and Case number.
  2. Bring a government photo ID of your own.
  3. Bring payment that hits the bail to the penny, since the cashier hands back no change.
  4. Complete and sign the bail paperwork. Keep the receipt safe; refunds are tied to it.
  5. Expect release to follow. State law orders that a person be let out promptly once bail is deposited (CPL 520.15).

Bail clears someone out of a WF medical cell exactly as it would from a general housing unit.

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7. Which courthouse and Manhattan windows take DOC bail?

A DOC window accepts bail whatever jail is holding the person. Carry your ID and the person's numbers to whichever is closest:

  • Manhattan Detention Complex: 125 White Street, New York, NY 10013. Staffed around the clock, every day.
  • Brooklyn: inside the courthouse, first floor, Room 101C, at 120 Schermerhorn Street, Brooklyn, NY 11201. Every day from 8:30 a.m. to 1 a.m.
  • Queens: ground floor of the courthouse at 126-01 Queens Boulevard, Kew Gardens, NY 11415. Monday to Friday, 9 to 5.
  • The Bronx: Room M-05C, lower level of Bronx Criminal Court, 215 East 161st Street, Bronx, NY 10451. Monday and Tuesday 9 to 5; Wednesday through Friday 9 to 8; shut Saturday and Sunday.
  • Staten Island: no DOC window sits in this borough. Island families can use White Street or the Rikers cashier, both open overnight.

On a scheduled court day, if the person is waiting in a courthouse holding pen, the clerk in that courtroom can accept bail as well.

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8. Cash, card, money order: what does the cashier accept?

Combine these any way you like, so long as the sum equals the bail to the cent:

  • Paper money (U.S. dollars) for the entire amount.
  • A cashier's or teller's check no bigger than the bail.
  • Money orders of $1,000 or less apiece, issued by a private bank, Travelers Express, FedEx, Western Union or the Postal Service.
  • A bank card, credit or debit.

Write checks and money orders to "New York City Department of Correction." Personal checks are refused, certified or not. So is any check or money order above $1,000, or one that would require change. Payment happens face to face at a bail window.

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9. Using a licensed bondsman: fees and collateral rules

A bondsman posts the full bail for you in exchange for a fee, the premium. Insurance Law § 6804 sets the most they may charge:

  • 10% of the bond up to $3,000.
  • 8% of the slice between $3,000 and $10,000.
  • 6% of whatever is over $10,000.

Agents must hold a state license; look any of them up with the DFS bail agent search. The premium is refundable in full within 14 days when your loved one stays locked up or goes home without money bail. As for collateral, keep it small; in DFS's view, a fair pledge is near 10% of the bond. The agent owes your pledged property back within 45 days of being handed exoneration paperwork. Get a signed, itemized receipt for premium and collateral alike. Report problems on the DFS complaint form.

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10. Bail went through, yet West Facility still holds them. Why?

Each bail covers one case only. Release can stall because of:

  • Another pending case carrying its own bail.
  • A warrant issued by a different court.
  • State parole wanting the person held.
  • An ICE detainer or a federal hold.
  • Time left on a sentence already imposed.

Scan the Lookup for every case under that name before you hand over money. If release drags after you pay, dial the Constituent and Grievance Services office, 718-546-1500. If health is the worry while you wait, Correctional Health Services takes calls 24 hours a day at 347-774-7000.

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11. Remand: when may a judge deny bail entirely?

Holding a person without any bail is legal only for charges on the state's qualifying felony list (CPL 510.10(4)). Examples on that list: certain sex crimes, any class A felony, a violent felony, or a new felony while on probation. The district attorney asks for it and the defense pushes back. Prosecutors by borough:

  • Queens: 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-286-6000.
  • Manhattan: Manhattan DA, One Hogan Place (Lower Manhattan), New York, NY 10013, 212-335-9000.
  • Brooklyn: 350 Jay Street, Brooklyn, NY 11201; DA's Action Center 718-250-2340.
  • Staten Island: 130 Stuyvesant Place, Staten Island, NY 10301, 718-876-6300.
  • The Bronx: 198 East 161st Street, Bronx, NY 10451, 718-590-2000.
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12. Asking a higher judge to cut bail, with medical proof

A defense lawyer can take the bail to a Supreme Court justice in that borough (CPL 530.30). The justice may lower it, ease the conditions or release outright. For felonies, the DA is heard before any ruling. Only one such application is allowed, so build it with care.

Health news helps. Tell the lawyer about a new illness, a trip to the hospital or days in a medical cell since the first hearing. Ask which records to get. Felony complaints come with a deadline too. After 120 hours behind bars, release is required if the DA has not held a preliminary hearing or won a grand jury vote. If a Saturday, Sunday or legal holiday is in that stretch, the limit grows to 144 hours (CPL 180.80).

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13. Free defense lawyers in each borough: who qualifies?

If your loved one cannot pay for counsel, the court appoints a lawyer for free. State guidelines treat a jailed person as likely eligible. These offices handle most city cases:

  • The Bronx: Legal Aid Society, 260 East 161st Street, Bronx, NY 10451, 718-579-3000; The Bronx Defenders, 360 East 161st Street, Bronx, NY 10451, 718-838-7878.
  • Staten Island: Legal Aid Society, 60 Bay Street, Staten Island, NY 10301, 347-422-5333.
  • Brooklyn: Legal Aid Society, 111 Livingston Street, 9th Floor, Brooklyn, NY 11201, 718-237-2000; Brooklyn Defender Services, 177 Livingston Street, 7th Floor, Brooklyn, NY 11201, 718-254-0700.
  • Manhattan: Legal Aid Society, 49 Thomas Street, New York, NY 10013, 212-732-5000; New York County Defender Services, located at 100 William Street, 20th Floor, New York, NY 10038, 212-803-5100; Neighborhood Defender Service, 317 Lenox Avenue, New York, NY 10027, 212-876-5500.
  • Queens: Legal Aid Society, 120-46 Queens Boulevard, Kew Gardens, NY 11415, 718-286-2000; Queens Defenders, 118-21 Queens Boulevard, Suite 212, Forest Hills, NY 11375, 844-783-3673.

Where those groups have a conflict, the Assigned Counsel Plan supplies a private attorney: 253 Broadway, Room 200, New York, NY 10007, 212-676-0066.

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14. Felony courthouses and federal courts by borough

Lower charges stay in Criminal Court start to finish. Felonies climb to the Supreme Court, Criminal Term, after an indictment:

  • Manhattan: 100 Centre Street and 111 Centre Street, New York, NY 10013. Central Clerk 646-386-4000.
  • Staten Island: 26 Central Avenue, Staten Island, NY 10301. Criminal Term Office in Room 240, 718-675-8760.
  • Brooklyn: 320 Jay Street, Brooklyn, NY 11201. Criminal Term Clerk 347-296-1076.
  • The Bronx: 265 East 161st Street, Bronx, NY 10451. Main number 718-618-3100.
  • Queens: 125-01 Queens Boulevard, Kew Gardens, NY 11415. Record Room 718-298-1400.

A federal case belongs to the U.S. District Court. Federal arrests from Manhattan or the Bronx land at 500 Pearl Street, New York, NY 10007. Arrests in Brooklyn, Queens or Staten Island are heard at 225 Cadman Plaza East, Brooklyn, NY 11201.

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15. Getting the bail deposit back, or losing it

Money posted as cash bail still belongs to whoever paid it. When the case closes, the court notifies the city Department of Finance (DOF), which then mails the refund check. Allow as long as eight weeks. No form is needed from you.

  • A dismissal or acquittal returns every dollar.
  • With a guilty plea or conviction, 3% is kept by the city (General Municipal Law § 99-m).
  • Still waiting? The DOF Cash Bail Unit answers at 212-908-7619, weekdays 9 a.m. to 4 p.m. In-person help is at 66 John Street, 2nd Floor, New York, NY 10038, weekdays 9 a.m. to 4:30 p.m. Bring the receipt and docket number.

Missing a court date without an excuse the judge accepts means the bail is forfeited (CPL 540.10). Showing up later with a good explanation, before the case is over, can undo that. Asking for forfeited money back has a one-year deadline (CPL 540.30).

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16. Leaving West Facility: belongings and account money

Valuables collected at intake wait at the Samuel L. Perry Center on Rikers, open all hours, no appointment needed. Larger items, such as clothing bags, need an appointment. Call 311 to set one up within 30 days of the release date, and quote either number: NYSID, or Book and Case. Pickup then opens at 12 noon on the third business day and stays open for three days. Someone you trust can do the pickup. A helper picking up for someone who remains behind bars needs the signed Person in Custody Property Release Form. For someone already released, a notarized letter from them works instead. Call the Property Pick-up Area at 718-546-8811.

About leftover jail account money, ask DOC's Constituent and Grievance Services office, 718-546-1500, how the balance gets returned.

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17. Federal arrests: who rules on release?

Federal agents' arrests bypass the city courts entirely. A magistrate judge rules on custody at the very first federal hearing: released under conditions, or kept in custody pending trial. Either side may win a brief delay first (18 U.S.C. 3142(f)). The options: freedom on a signed bond or promise, freedom with rules, or detention (18 U.S.C. 3142(a)).

  • Manhattan or Bronx arrest: Moynihan U.S. Courthouse, 500 Pearl Street, New York, NY 10007, Clerk 212-805-0136.
  • Brooklyn, Queens or Staten Island arrest: 225 Cadman Plaza East, Brooklyn, NY 11201, help desk 718-613-2600.

Federal defendants the judge orders held go into U.S. Marshals Service custody. Many of those detainees sleep at MDC Brooklyn, 80 29th Street, Brooklyn, NY 11232, 718-840-4200. Once a sentence is imposed, check the BOP inmate locator.

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18. Will an ICE hold outlast paid bail at West Facility?

It can. Bail settles the state case, but an immigration request is separate. The federal steps:

  1. The process begins with a detainer, Form I-247A, sent to DOC. It seeks custody for up to 48 hours after they would otherwise be released (8 CFR 287.7(d)).
  2. Should ICE pick the person up, search the ICE Online Detainee Locator.
  3. ICE's field office for the five boroughs sits at 26 Federal Plaza, 9th Floor, Suite 9-110, New York, NY 10278, 212-436-9315.

State and city rules narrow what local jails do. In People ex rel. Wells v. DeMarco (2018), a state appeals court held that local officers lack power to arrest for civil immigration violations. Every 287(g) deal with local police in the state became void on August 25, 2026 (Executive Law § 170-k). In the city, the detainer laws in Administrative Code § 9-131 limit DOC's cooperation. Help is permitted only in two situations: a possible terrorist screening database match, or certain violent or serious convictions. Those crimes are named in Local Laws 58 and 59, passed in 2014. City time and resources may not be spent on immigration enforcement under Local Law 228 of 2017. An immigration attorney can say how these rules fit your case.

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19. Sentenced after a stay at West Facility: where does the time go?

City jails house sentenced people along with those awaiting trial, so a term of one year or under can be done in DOC custody. A longer felony term means state prison under the Department of Corrections and Community Supervision. There, staff classify the person and pick a prison to match. Track them on the DOCCS Incarcerated Lookup, easiest with a DIN. For details on individual prisons, browse our New York state prisons page.

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20. A teenager was arrested: ACS centers and youth bail

Under Raise the Age, nobody aged 16 or 17 is jailed on Rikers anymore. Teen misdemeanors are sent to probation intake. Felony charges for teens open in the Supreme Court's Youth Part. If held, the teen stays at an ACS center:

Youth bail goes to ACS rather than DOC, and both centers take it 24 hours a day. In Family Court delinquency cases for younger children, bail does not exist.

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Rikers Island - West Facility Visitation Schedule - In-Person and Televisiting

TELEVISITING AT Rikers Island - West Facility

Instructions for televisiting can be found on this page:  TELEVISITING PAGE

  • Televisiting will take place from 8:00am to 1:30pm on Friday.
  • Refer to the Visit Schedule in order to determine your time slot.

Scheduling a Televisit:

  • If you would like to schedule a televisit, you must fill out the Online Televisit Web Form.
    ONLINE TELEVISIT WEB FORM 

     
  • In order to make sure equal access is afforded to everyone, you are only able to fill out a request form for the upcoming week. Requests for dates beyond the following week will not be fulfilled.
  • IMPORTANT: A visit is not confirmed until you receive a confirmation email at the email address you provided on the televisit request webform. The confirmation email will provide you with the date and time for your visit as well as an access link.
    If you do not receive a confirmation email within 24 hours of the last requested visit date this means that none of the dates and/or times you requested were available. 
    In that case, you must resubmit another web form with different dates and times.
  • Online Televisit Web Forms will not be processed on Mondays and Tuesdays, and no confirmation emails will be sent out on those days.

    VISITATION HOURS - ALL  FACILITIES

  • Wednesday and Thursday:  In-Person Visits: 1:00 p.m. - 6:00 p.m. 

  • If you do not arrive during visitation hours your walk-in visit may not be honored if you arrive after 4pm.

  • Saturday and Sunday:  In-Person Visits: 7:00 a.m. - 12:00 p.m.

  • If you do not arrive during visitation hours your walk-in visit may not be honored if you arrive after 10am.

  • Friday:    Televisits: 8:00 a.m. - 1:30 p.m.

    Visitors who want an In-Person Visit MUST arrive at Rikers Island Central Visits during the registration hours. If the visitor arrives late to register will NOT get a visit.

    Registration Hours:
    Wednesday and Thursday: 1:00 PM - 6:00 PM
    Saturday and Sunday: 7:00 AM - 12:00 PM

All Televisits must be scheduled in advance. Click here to schedule a Televisit.

  • Read this carefully! Instructions on how to prepare for a Televisit.

  • NOTE: the start of visiting hours can be delayed due to unforeseen circumstances.

  • Facility lockdowns may affect regularly scheduled visit hours.

  • There are no visits on Mondays and Tuesdays.

How the New York City Area Criminal Court System Works

West Facility court cases

West Facility Court Guide: Following a Case From a Rikers Medical Cell

The West Facility (WF) sits at 16-06 Hazen Street, East Elmhurst, NY 11370, on Rikers Island. Its single cells include the Communicable Disease Unit, a medical unit for contagious illness. Your loved one may land here after an arrest anywhere from Staten Island up to the Bronx, and stay while that borough's courts handle the case. This guide names each court, explains each step and shows where health issues can be raised.

To see the next court date and the jail, search the DOC Person in Custody Lookup by name or number. Our Inmates in Custody page is about arrest and custody: finding a person, recent arrests, charges, warrants, public defenders, mugshots and property.

Phone the citywide Criminal Court Information Line first, at 646-386-4900, weekdays 9 a.m. to 5 p.m. Ask which courtroom has the case and when it is back. Money questions are answered on our bail page.

Search for an Inmate or Active Arrest Warrant in New York County

1. Two trial courts, two kinds of charges: who handles what?

In New York City, two trial courts split criminal cases:

  • Criminal Court of the City of New York holds every arraignment. It also tries misdemeanors and violations, the lower-level charges with jail terms of a year or less.
  • Supreme Court, Criminal Term takes felonies once a grand jury indicts. A felony can bring state prison.

So every case starts in Criminal Court, even a felony. Teen cases go to the Youth Part of Supreme Court or to Family Court. A federal charge is heard in U.S. District Court instead.

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2. Courthouse addresses for all five boroughs

Brooklyn. Criminal Court sits at 120 Schermerhorn Street, Brooklyn, NY 11201, 347-404-9400, with arraignments daily 9 a.m. to 1 a.m. Felonies go to Supreme Court at 320 Jay Street, Brooklyn, NY 11201, 347-296-1076. Family Court is at 330 Jay Street, Brooklyn, NY 11201, 347-401-9610.

The Bronx. Criminal Court is at 215 East 161st Street, Bronx, NY 10451; call 718-618-2460 for the clerk. Arraignments run daily 9 a.m. to 1 a.m. The Hall of Justice, 265 East 161st Street, Bronx, NY 10451, 718-618-3100, holds Supreme Court. Family Court is at 900 Sheridan Avenue, Bronx, NY 10451, 718-618-2098.

Queens. Criminal Court and Supreme Court share 125-01 Queens Boulevard, Kew Gardens, NY 11415. The Criminal Court clerk is 718-298-0792, and the Supreme Court Record Room is 718-298-1400. Arraignments end at 11 p.m. each night. Family Court is at 151-20 Jamaica Avenue, Jamaica, NY 11432, 718-298-0197.

Staten Island. Both criminal courts use 26 Central Avenue, Staten Island, NY 10301. Criminal Court is 718-675-8558, and the Supreme Court Criminal Term Office in Room 240 is 718-675-8760. Arraignments run weekdays 9 a.m. to 5 p.m. and weekends 9:30 a.m. to 1 p.m. Family Court is at 100 Richmond Terrace, Staten Island, NY 10301, 718-675-8800.

Manhattan. Criminal Court is at 100 Centre Street, New York, NY 10013, 646-386-4511, with arraignments daily 9 a.m. to 1 a.m. Supreme Court uses 100 Centre Street and 111 Centre Street, New York, NY 10013; the Central Clerk is 646-386-4000. Family Court is at 60 Lafayette Street, New York, NY 10013, 646-386-5223.

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3. Is West Facility the only city jail a case can run through?

No. The Department of Correction runs a group of jails, and a person can be moved between them as needs change:

  • Eric M. Taylor Center, 10-10 Hazen Street, East Elmhurst, NY 11370: the intake building for all newly arrived men, which also keeps mental observation units.
  • George R. Vierno Center, 09-09 Hazen Street, East Elmhurst, NY 11370: men before and after sentencing. It has mental observation units and PACE, which treats serious mental illness.
  • Otis Bantum Correctional Center, 16-00 Hazen Street, East Elmhurst, NY 11370: dorms and cells for men, plus a Special Management Unit.
  • Robert N. Davoren Complex, 11-11 Hazen Street, East Elmhurst, NY 11370: men and young men from 18 through 21.
  • Rose M. Singer Center, 19-19 Hazen Street, East Elmhurst, NY 11370: the women's jail, where women are first processed. Its Special Considerations Unit is for non-binary, intersex, transgender and gender non-conforming people.
  • RESH, sharing the Rose M. Singer site: restrictive housing for men who broke jail rules, with a separate intake, clinic and visiting room.
  • WF itself: single cells, with one section kept for the Communicable Disease Unit.
  • Bellevue Hospital Prison Ward, 462 1st Avenue, New York, NY 10016, and Elmhurst Hospital Prison Ward, 79-01 Broadway, Queens, NY 11370: secure hospital floors for people sick enough to be admitted.
  • Bellevue Outposted Therapeutic Housing Unit, 462 1st Avenue, New York, NY 10016: a 104-bed unit that opened in April 2026 for complex medical needs short of a hospital stay.
  • ACS youth centers for those under 18: Crossroads Juvenile Center, 17 Bristol Street, Brooklyn, NY 11212, and Horizon Juvenile Center, 560 Brook Avenue, Bronx, NY 10455.

DOC buses people from each of these jails to court on their dates. DOC's April 2025 numbers show 98.9% of people due in court got there.

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4. Community, drug and treatment courts by borough

Yes. These branches handle some cases outside the main courthouses or add treatment to the case:

  • Midtown Community Justice Center, 314 West 54th Street, New York, NY 10019. The clerk answers case and date questions at 646-264-1330.
  • Red Hook Community Justice Center, 88-94 Visitation Place, Brooklyn, NY 11231, 718-923-8200.
  • Manhattan treatment courts, 111 Centre Street, New York, NY 10013, 646-386-4626.
  • Bronx treatment courts in the Hall of Justice, 265 East 161st Street, Bronx, NY 10451, 718-618-3172.
  • Queens felony treatment courts, 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-298-1303.
  • Staten Island Treatment Court, 26 Central Avenue, Staten Island, NY 10301, 718-675-8530.
  • Brooklyn Treatment Court, 320 Jay Street, Brooklyn, NY 11201, 347-296-1133.

In drug court, a person whose addiction is part of the crime can agree to court-watched treatment (CPL Article 216 covers some felonies). Ask the defense lawyer whether the case fits.

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5. Arraignment before a West Facility stay: how is health raised?

Arraignment is the opening court hearing, normally within roughly a day of the arrest. Four things happen there:

  1. A defense lawyer is assigned if the person cannot pay for one.
  2. The judge reads out the charges and explains the person's rights.
  3. The person enters a plea, usually not guilty.
  4. The judge picks among release, release with conditions, bail or remand.

This is the moment to speak up about health. The lawyer can tell the judge about a long-term illness, needed medicine or a recent hospital stay. Pass those facts to the lawyer before the case is called. If the person is held, Correctional Health Services screens them again at Rikers intake. That screening is how some people end up in medical housing at WF.

Before that hearing, the person waits at the NYPD's central booking in the borough of arrest. Legal Aid lists one in each borough's criminal courthouse:

  1. Queens Central Booking: 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-268-4523
  2. Manhattan Central Booking: 100 Centre Street, New York, NY 10013, 212-347-2801
  3. Bronx Central Booking: 215 East 161st Street, Bronx, NY 10451, 718-618-2400 (also the Bronx Criminal Court's number for arraignment questions)
  4. Staten Island Central Booking: inside the Staten Island Criminal Court, 26 Central Avenue, Staten Island, NY 10301, 718-876-8493
  5. Brooklyn Central Booking: 120 Schermerhorn Street, Brooklyn, NY 11201, 718-875-6319

Most people arrive within about 4 to 6 hours of the arrest. Visits are not allowed there. A call to the right site gets you the arrest number. Then phone that borough's Criminal Court, share the number, and ask what time the case will be called and in which courtroom.

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6. Shoplifting, minor assault and other misdemeanors: how they move

Petit larceny (shoplifting), third-degree assault, trespass and many drug cases stay in Criminal Court. Maximum punishments come from Penal Law § 70.15 and § 80.05:

  • Class A misdemeanor: no more than 364 days locked up, and a fine that can reach $1,000.
  • Class B misdemeanor: a ceiling of three months, and $500 is the biggest fine.
  • Violation, such as disorderly conduct: 15 days or less, with fines capped at $250.

After arraignment, the case comes back on dates for evidence sharing, motions and plea offers. On a class A charge, the DA gets 90 days to announce readiness for trial (CPL 30.30). If your loved one is jailed on that charge and the DA misses a 30-day mark, release must follow. Lots of misdemeanor cases close with probation, a conditional discharge or a dismissal rather than jail time.

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7. Felony steps and prison ranges in New York

Every felony begins as a complaint filed in Criminal Court. Next steps, in order:

  1. Five-day clock (CPL 180.80): a jailed person must be let go after 120 hours. Add a day, to 144 hours, if a weekend or holiday lands in between. The rule bites only if no grand jury vote or hearing has happened by then.
  2. Your loved one has the right to give their own side to the grand jury, with written notice (CPL 190.50(5)).
  3. An indictment sends the case up to Supreme Court.
  4. Evidence sharing (CPL 245.10): the DA must turn over proof in 20 calendar days if your loved one is jailed, or 35 if out.
  5. Trial readiness: half a year from the start (CPL 30.30).

Penal Law § 70.00 sets the top prison term by class. For E it is four years; D, seven; C, fifteen; B, twenty-five. Class A felonies can bring life.

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8. Violent felony charges: longer terms, stricter release

Penal Law § 70.02 lists violent felonies. They carry fixed (determinate) sentences followed by post-release supervision. Robbery in the first degree, a class B, brings 5 to 25 years. Second-degree assault, a class D, brings 2 to 7. A violent class C carries 3.5 to 15, and a violent class E carries 1.5 to 4.

Because these charges sit on the qualifying list, a judge may set bail or remand (CPL 510.10(4)). That raises the odds of a long stay in DOC custody before trial. So does a charge accusing someone of causing a death. If health slips while your loved one waits, push the lawyer to seek a bail review soon.

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9. Prosecutors and free defenders, borough by borough

Each borough has its own district attorney and defender offices.

Brooklyn: DA at 350 Jay Street, Brooklyn, NY 11201, Action Center 718-250-2340. Defense: Legal Aid, 111 Livingston Street, 9th Floor, Brooklyn, NY 11201, 718-237-2000, and Brooklyn Defender Services, 177 Livingston Street, 7th Floor, Brooklyn, NY 11201, 718-254-0700.

Manhattan: the DA's main office is One Hogan Place (New York, NY 10013), 212-335-9000. Defense: Legal Aid, 49 Thomas Street, New York, NY 10013, 212-732-5000; New York County Defender Services (offices: 20th Floor, 100 William Street, New York, NY 10038), 212-803-5100; Neighborhood Defender Service, 317 Lenox Avenue, New York, NY 10027, 212-876-5500.

Queens: DA at 125-01 Queens Boulevard, Kew Gardens, NY 11415, 718-286-6000. Defense: Legal Aid, 120-46 Queens Boulevard, Kew Gardens, NY 11415, 718-286-2000, and Queens Defenders, 118-21 Queens Boulevard, Suite 212, Forest Hills, NY 11375, 844-783-3673.

Staten Island: DA at 130 Stuyvesant Place, Staten Island, NY 10301, 718-876-6300. Defense: Legal Aid, 60 Bay Street, Staten Island, NY 10301, 347-422-5333.

The Bronx: DA at 198 East 161st Street, Bronx, NY 10451, 718-590-2000. Defense: Legal Aid, 260 East 161st Street, Bronx, NY 10451, 718-579-3000, and The Bronx Defenders, 360 East 161st Street, Bronx, NY 10451, 718-838-7878.

Conflict cases go to the Assigned Counsel Plan, 253 Broadway, Room 200, New York, NY 10007, 212-676-0066. Being in jail counts as proof that your loved one can get a free lawyer.

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10. Finding the next court date for someone at West Facility

Use any of these:

  • WebCrims searches all five boroughs' criminal courts at once. Type a name; two letters each of the first and last name is the minimum. It shows only open cases with a coming date.
  • The Person in Custody Lookup shows the next court date and place for anyone in DOC custody. The docket's letters name the borough: KN Brooklyn, BX the Bronx, QN Queens, RI Staten Island and NY Manhattan.
  • The Criminal Court Information Line, 646-386-4900, answers weekdays 9 a.m. to 5 p.m.

Closed cases? Ring the clerk's office where the case was heard.

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11. Open warrants: where to look and how to resolve one

NYPD officers serve warrants in the city. Check the NYPD Wanted page, the State Police wanted list, the FBI wanted list, plus the federal Marshals Service's 15 Most Wanted page. To ask about one person, phone the Criminal Court Information Line at 646-386-4900, or search WebCrims. Warrants never expire. Only going before a judge in the issuing court clears one, ideally with a lawyer. A person can also surrender at any NYPD precinct. The courthouse list earlier on this page gives each borough's address.

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12. Charged federally instead: courts, hearings and Marshals

Federal charges skip the city courts. The Southern District takes Manhattan and Bronx cases at 500 Pearl Street, New York, NY 10007, Clerk 212-805-0136. The Eastern District, for Brooklyn, Queens and Staten Island, is at 225 Cadman Plaza East, Brooklyn, NY 11201, 718-613-2600.

At the first federal hearing, the charges are explained, and a lawyer is named if your loved one cannot pay. A detention hearing follows right away, with short delays allowed (18 U.S.C. 3142(f)). The judge weighs proof, record, the charge itself and any risk to others (18 U.S.C. 3142(g)). Federal Defenders of New York serve both courts: 52 Duane Street, 10th Floor, New York, NY 10007, 212-417-8700. Until trial, a federal defendant who is held stays under U.S. Marshals control, often at MDC Brooklyn. After sentencing, search the BOP inmate locator.

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13. Immigration holds during a West Facility case

The state case keeps going whether or not ICE files a detainer. It only matters when the person would be released. The detainer comes on Form I-247A, which asks DOC to keep the person up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). If ICE then takes custody, search the ICE Online Detainee Locator. ICE's New York City Field Office takes calls at 212-436-9315; its address is 26 Federal Plaza, 9th Floor, Suite 9-110, New York, NY 10278.

State law limits this. Local officers lack power to make civil immigration arrests (People ex rel. Wells v. DeMarco, 2018). Civil arrests at or near a courthouse need a judicial warrant or order (Civil Rights Law § 28). 287(g) deals ended August 25, 2026 (Executive Law § 170-k). The city's detainer laws, Administrative Code § 9-131, narrow when DOC may help immigration agents. Per Local Laws 58 and 59 (2014), help is allowed only for listed violent or serious convictions, or when a name may match a terrorist database. Also, Local Law 228 (2017) bars using city staff and property for immigration work. Since a guilty plea may shift someone's immigration standing, share status facts with defense counsel right away.

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14. Sentenced from West Facility: city time or state prison?

Time of one year or under is usually served in a city jail run by DOC. A longer felony sentence goes to state prison. The state Department of Corrections and Community Supervision starts with a reception center, where staff classify the person and choose a prison. Search the DOCCS Incarcerated Lookup by DIN or name. For details on any one prison, use our New York state prisons page.

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15. Defendants under 18: Youth Part, Family Court and ACS

Since Raise the Age took effect, adult jails no longer hold 16- or 17-year-olds. Probation intake gets a teen's misdemeanor first. A teen's felony opens in Supreme Court's Youth Part; many non-violent felonies are moved to Family Court in 30 days or less (CPL 722.23). Children under 16 who are charged as delinquents go to Family Court, which has no bail. Youth who are held stay at Crossroads, 17 Bristol Street, Brooklyn, NY 11212, 718-240-3800, or Horizon, 560 Brook Avenue, Bronx, NY 10455, 718-292-0065.

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16. Crime victims: compensation, alerts and protection orders

The state Office of Victim Services may cover funeral costs, counseling or medical bills tied to a crime. Reach it at 800-247-8035. Victims can sign up for VINE, 888-846-3469, to hear when a person leaves DOC custody. If a household member was hurt or threatened, ask the DA about a temporary order of protection; judges can sign one at arraignment (CPL 530.12). Each DA's office helps too. For example, Queens runs a victim hotline at 718-286-6812, and the Bronx Crime Victims Assistance Bureau is at 718-590-2115.

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Search for an Inmate or Active Arrest Warrant in New York County

Arrested in New York: criminal court process

Access Securepak (Commissary & Gift Packages)

Provider: Access Corrections / Keefe Group

Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.

Search for an Inmate or Active Arrest Warrant in New York County

Important: Delivery Schedules and Package Quotas

Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.

Step-by-Step Instructions to Register and Access Service

  • Visit the official Access Securepak online store at www.accesscatalog.com.
  • Select the state and the specific jail or correctional institution from the dropdown menu.
  • Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
  • Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
  • Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
  • Check out using your debit or credit card and save the order confirmation tracking number.

What the Inmate Needs to Do

The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-800-546-6283

Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

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Buy Commissary for an Inmate in the Rikers Island - West Facility

Rikers Island - West Facility Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Rikers Island - West Facility allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.

You can buy commissary for an inmate using an online service called Access Securepak.

Call the facility at 718-546-4120 to ask whether there is a limit on how much an inmate can spend on commissary.

Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.

Scroll down for information on the Rikers Island - West Facility's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

Sending Money to an Inmate in a NYC Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Rikers Island - West Facility use Jpay.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 800-574-5729.

3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Rikers Island - West Facility.

4. The Rikers Island - West Facility may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the New York County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 718-546-4120.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

Mail money order to inmate at:
Secure Deposits
Inmate's name and ID#
PO Box 12486
St. Louis, MO 63132

5. The Rikers Island - West Facility has a reception desk that may accept cash, money orders or cashier checks. Call 718-546-4120 to find out the specific hours for drop off times.

Rates to Send Money to an Inmate

Online
$    0.00 - 20.00   > $4.95     
$    20.01 - 100.00    > $7.95     
$    100.01 - 200.00   > $9.95     
$    200.01 - 300.00   > $11.95     
$    300.01 - 5000.00   > $11.95     

By Phone
$    0.00 - 20.00  > $5.95     
$    20.01 - 100.00  > $8.95     
$    100.01 - 200.00  > $10.95     
$    200.01 - 300.00  > $12.95     
$    300.01 - 5000.00  > $12.95

Rikers Island - West Facility Inmate Mail - What's Allowed and What's Forbidden

West Facility, opened in the fall of 1991, is a Rikers Island jail built from large aluminum-framed structures covered in heavy plastic. Its single cells include the New York City Department of Correction's Communicable Disease Unit, where people with contagious illnesses are housed. Mail follows the same city rules as every other Rikers jail.

Address for all mail, books, packages and money orders:
Inmate's Full Name & Book and Case#
Rikers Island - West Facility
16-06 Hazen Street
East Elmhurst, NY 11370

  • Before you write: Use the person in custody lookup to confirm the person is still at West Facility and to copy their Book and Case number.
  • Envelope: Their full name and Book and Case number go above the address. Add your name and full return address.
  • Money: Mail only money orders or cashier's checks, never cash. Write the money order to the person by name.
  • Photographs: A limit of 15, up to 4 x 6 inches each. Polaroids and pictures of people in custody, including the person you are writing to, are not allowed.
  • Clothes: Plain white T-shirts, socks and underwear, light gray pajamas, and slip-on canvas sneakers in solid black or white once every six months. Pockets, hoods, logos, strings, buttons and metal are all banned.
  • Package rules: Under 15 pounds and 24 x 12 x 24 inches. Every box is searched. Food and toiletries are not accepted; the person gets those at commissary.
  • Books and news: Up to 10 books. Magazines and newspapers go through media review.
  • Stamps: Leave them out. Stamps are sold through commissary.

Send an Email or Text to an Inmate in the Rikers Island - West Facility

The Rikers Island - West Facility is or will soon be offering secure electronic messaging to inmates. For more details, scroll down or call the jail at 718-546-4120.

The email service is different from standard email systems, as messages are intercepted by the jail's servers before being reviewed and delivered to inmates or their contacts.

Inmates can view electronic messages on kiosks in their units or through tablets provided by the third-party service managing the program.

The benefits of allowing inmates to use email include:

  • It is more cost-effective than physical mail.
  • It allows for faster communication.
  • The jail can monitor communications in real time.
  • The program generates revenue for the facility.
  • It encourages good inmate behavior, as the service is a privilege.
  • It helps prevent contraband from entering through the mail.

For more Frequently Asked Questions, scroll below or call the jail at 718-546-4120.

Securus Community Tablets & Digital Services

Provider: Securus Technologies (Aventiv)

Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.

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Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Securus Tablets

  • Verify that Securus handheld tablets are deployed at your loved one's specific facility.
  • Log into your account at securustech.online or launch the Securus mobile app.
  • Ensure the inmate is linked to your contact list using their legal name and booking ID number.
  • Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
  • Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
  • Notify your loved one that funds have posted so they can access their media and communication apps.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Securus Technologies Official Website

Customer Service Telephone: 1-800-844-6591

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by Securus Technologies

In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:

  • eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
    • Learn more on our website: eMessaging Guide  |  • Visit official vendor page: Securus eMessaging
  • AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: AdvanceConnect Calling Guide  |  • Visit official vendor page: Securus AdvanceConnect
  • Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Securus Video Connect
  • JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
    • Learn more on our website: Money Deposits Guide  |  • Visit official vendor page: JPay Money Transfers

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The Rikers Island - West Facility serves the following cities and towns of New York County: Manhattan. At times this facility may also house inmates arrested in the following counties: New York City, Bronx County, Kings County, New York County, Queens County, Richmond County, Manhattan, Queens, Brooklyn, Staten Island and Bronx.

Search for an Inmate or Active Arrest Warrant in New York County